N 5430 Leadership Excellence Executive Summary

Executive Summary: Leadership Excellence Identify and evaluate characteristics of leadership that promote excellence in organizational outcomes of care delivery, fiscal accountability and professional growth of the nurse leader as well as others. Interview 3 Nurse Executives – Chief Nurses requested, in some cases the interview may be with a leader at an Administrative Director Level, depending on the type of Health Care Organization students complete the interview. The minimal level of leader for the interview is a leader with the title of Nursing Director. The interview is expected to occur face to face. In your report, include names and credentials. Correlate assessment and analysis of the literature in section B, C, D, E. For each leader describe: A. The current role, top priorities. 10 Points B. Leadership Characteristics – leadership style and top 3 competencies of success as identified by the Nurse Leader. How do style and competencies compare to competencies identified in the literature? 20 Points C. Professionalism – Mission, service, professional activities – 20 Points D. Major accomplishments of career – exemplars. 20 Points E. Analyze, identify the level of leadership, based on Jim Collin’s Level 5 Leadership, using exemplars and references. 20 Points. Assignment Organization In Search of Level 5 Leadership Title Page Intro: Discuss Level 5 Leadership and the purpose of the exercise. Leader 1 * Role * Leadership Characteristics * Professionalism * Career Accomplishments * Level of Leadership Leader 2 * Role * Leadership Characteristics * Professionalism * Career Accomplishments * Level of Leadership Leader 3 * Role * Leadership Characteristics * Professionalism * Career Accomplishments * Level of Leadership Summary: Value of the understanding of Leader 5 Leadership. Three Nurse leaders for interview 1-Catherine Castro, BSN RN District Director of Clinical Services Brookdale Senior Living, Inc. Leadership level – level 4 2-Portia Robinson, RN Director of Nursing Heritage park of katy Nursing and Rehabilitation center Leadership level – level 4 For the past 10 years I have been in long term care as Director of Nursing. I am the current Director of Nursing at Heritage Park of Katy in Katy Texas. I have been often asked about nursing Leadership and what it means to me. The first thing that I always say is that nursing leadership is being a servant to a profession that not only touches and imprints lives but also saves lives. Some of the characteristics that I have gained over the years have come from being steadfast and loyal to the premise of doing unto others as you would have them do to you. Gratitude to be a life long learner and realize that everyday is a path for learning as you lead those in your charge to train and send forth into the nursing profession. Patience is a characteristic that you will honor and respect as you learn to care for your staff, residents, families as patience is a seed that leads to the right growth and maturation in ones life and practice as a leader and as a mentor. N 5430 Leadership Excellence Executive Summary

Forgiveness, kindness, accountability, tenacity, passion, humility, anger and one day at a time doing the right thing for those who we have been given charge. To be a role model, a person who inspires nurses to be accountable, respectful and ever learning . To instill a proactive mindset and foster intelligent and willingness to grow and come to Love the art of nursing no matter the level of nursing. Nursing leadership: Being on the front line of the continuum of Care and proud of one the most respected professions in the world. Professionalism is how you hold your head up in defense of what you give to this profession. Being a professional is more than just doing a task or an assignment. It is a Choice!!!! It is a matter of honor and integrity and remembering the historical trailblazers like Mary Ezra Mahoney, Lilian Wald, Rachel Robinson, Florence Nightingale, Mary Walker and Clara Barton to name a few. These were ladies who beat the trodden pathway for what professionalism is……Respect, Honor, Dignity, and Loyalty. Professional nurses are the building blocks to the fundamental structure of the Nursing Profession that gives birth to Professionalism. Thru the years I have maintained my professional integrity as a nurse leader in long term care. I Became Director of Nurses in Long term care and served as the Regional Director of Clinical Operations for South West Texas division and Senior Director of Nurses. I have been the program director of the Wharton Junior College Certified Nursing Aide program since 2009 and sit on the Advisory board for the Houston Community College and The Texas Health care School. I started PR consulting company with a focus on Special Focus Facilities as a nurse consultant and Risk Manager. Recently completed the CVS certification of Placement of Midline and PICC lines through Ultrasound guided technology and I continue to educate and train daily in yet one of the most challenging times to the entire health care industry in the world. The level of leadership that I find myself in now is more in the development of strong concitenous able minded, critical thinking nurses in long term care. I will eventually become an educator and instructor on the collegiate level as I reach my pinnacle in my nursing career. I have been a nurse since I was 19 years old and I would not trade it for any other profession I have made gains and I have had losses. I have laughed and I have cried…I have sacrificed and I have taken…but at the end of the day….I AM A NURSE ……Give to my heart, oh Lord compassion and understanding, give to my hand skill and tenderness, give to my ears the ability to listen. Give to my lips words of Comfort. Give to me….Lord Strength for this selfless service and enable me to give Hope to those I am called to Serve……to all of our fallen fellow Nurses on the front line during this Covid Struggle….I will not let your service and dedication be forgotten. To “Not Forget “ ……Nursing Leadership from my perspective. 3-Misty Crawford, RN Program Manager Health and Human Services Regulatory Services Region 6 Leadership level – level 4 5340 1.3 Leadership Excellence 5340 1.3 Leadership Excellence Criteria This criterion is linked to a Learning OutcomeRole This criterion is linked to a Learning OutcomeLeadership Characteristics This criterion is linked to a Learning OutcomeProfessionalism This criterion is linked to a Learning OutcomeCareer Accomplishments Ratings 10.0 to >6.0 pts Proficient Three nurse executives interviewed. Role and top priorities clearly articulated. 20.0 to >13.0 pts Proficient Three leaders interviewed. Leadership style and top 3 competencies of success identified as related to the competencies of success in the literature. 20.0 to >13.0 pts Proficient Three nurse executive nurse leaders interviewed. Mission, service and professional activities identified. 20.0 to >13.0 pts Proficient Three nurse executive leaders interviewed. Career accomplishments identified with exemplars. 6.0 to >4.0 pts Competent Two – three leaders interviewed. Role and top priorities could be more clearly articulated. 4.0 to >0 p Novice One – two and top pri articulated 13.0 to >7.0 pts Competent Two – three leaders interviewed. Missing elements related to leadership style and top 5 competencies of success identified as related to the competencies of success in the literature. 13.0 to >7.0 pts Competent Two to three leaders interviewed. Mission service and professional activities identified but not clearly articulated. 13.0 to >7.0 pts Competent Two -Three leaders interviewed. Career accomplishments identified with incomplete exemplars. 7.0 to Novice One Missio activit 7.0 to >0 p Novice One – two l accomplish missing exe 5340 1.3 Leadership Excellence Criteria N 5430 Leadership Excellence Executive Summary

This criterion is linked to a Learning OutcomeLevel of Leadership This criterion is linked to a Learning OutcomeAPA and Organization Total Points: 100.0 PreviousNext Ratings 20.0 to >13.0 pts Proficient Three nurse executive leaders interviewed. Level of leadership of each identified with rationale. 10.0 to >6.0 pts Proficient APA 7th ed, spelling, grammar, syntax and punctuation – rare errors. Paper organized based on instructions with appropriate length. 13.0 to >7.0 pts Competent Two – Three leaders interviewed. Level of leadership of each identified with inadequate rationale. 6.0 to >4.0 pts Competent APA, spelling, grammar, syntax and punctuation – some errors. Paper mostly organized based on instructions with appropriate length. 7.0 to > Novice One to inadequ 5 forma 4.0 to >0 pt Novice APA, spellin punctuation not organize with approp 1 Executive Summary: In Search of Leadership Excellence Jennifer M. Pearce University of Texas at Arlington College of Nursing and Health Innovation N5430 Management Seminar Cynthia Plonien, DNP, RN, CENP March 7, 2020 2 Executive Summary: In Search of Leadership Excellence Organizations that are truly successful are set apart by their leaders. Level five leaders build enduring greatness that lasts beyond their tenure as leader (Collins, 2001). Level five leadership consists of a blend of both “personal humility and professional will” (Gibson et al., 2012, p. 358). This paper will examine three leaders and the characteristics they possess that move their organizations towards greatness. Leader One Role Deb Zimmerman, DNP, RN, NEA-BC, FAAN is the Chief Nursing Officer and Vice President of Patient Care Services for Virginia Commonwealth University Health System. She views her role to be one of ensuring that those who are serving the patients of the organization have the resources to serve those patients and their families (D. Zimmerman, personal communication, February 27, 2020). Her top priorities are to ensure that the teams in the organization have the knowledge and expertise to care for patients and their families, to support an environment that supports the mission of the organization, and to hold people accountable (D. Zimmerman, personal communication, February 27, 2020). Leadership Characteristics Dr. Zimmermann describes herself as an authentic leader who strives to be a servant leader. An authentic leader’s focus is on openness and being true to oneself (Raso, 2019). Her top three competencies of success are good communication and being able to build relationships, articulating a clear message and vision to her team, and juggling multiple priorities in a complex environment (D. Zimmerman, personal communication, February 27, 2020). 3 Professionalism Dr. Zimmermann believes her mission is about patients and families, if they are the focus of your decision making then you are making the right decision (D. Zimmerman, personal communication, February 27, 2020). Dr. Zimmerman’s service to her community is exemplified in her leadership of the Virginia Action Coalition on Nursing Education to focus on education progression. She has been the executive leader for the American Heart Association Heart Walk and the March of Dimes Walk and Nursing Gala in the past. Her professional activities include being an editorial board member for the publication Nursing Outlook, member of the Advisory Board of Bon Secours Memorial College of Nursing, member of the Board of Directors of the Daisy Foundation, Fellow in the American Academy of Nursing, and many others (D. Zimmerman, personal communication, February 27, 2020). Career Accomplishments Dr. Zimmerman believes her highest career accomplishment thus far is being the Chair of the Magnet Commission (D. Zimmerman, personal communication, February 27, 2020). She brought forward the standards on education for nurse in Magnet organizations. Level of Leadership Dr. Zimmerman displays all of the characteristics of a level five leader. According to Collins (2001), a level five leader has ambition for their organization and sets standards that build a great company. A level five leader creates superb results while remaining modest and never boastful (Collins, 2001). Her work with Magnet is a prime example of her level five leadership skills. 4 Leader Two Role Robin F. Johnson, MHA, BSN, RNC-OB, NE-BC is the Vice President of Patient Care Service and Chief Nurse Executive of Bon Secours Memorial Regional Medical Center. Ms. Johnson identifies her role as that of ensuring each patient receives top quality care and leave better than they arrived (R. Johnson, personal communication, February 27, 2020). Ms. Johnson’s top priorities are nursing retention, reduction of hospital acquired conditions, and ensuring length of staff is efficient. Leadership Characteristics Ms. Johnson describes herself as a servant leader (R. Johnson, personal communication, February 27, 2020). A servant leader has a true desire to serve and provide for others (Roussel, Thomas, & Harris, 2020). She believes her job is to serve the nurses of the hospital and to be their voice. Her competencies of success are building relationships, communication and being able to have difficult conversations, and creating a trusting environment (R. Johnson, personal communication, February 27, 2020). Professionalism Ms. Johnson believes her mission is to create an environment that she would be proud to have her parents receive care in (R. Johnson, personal communication, February 27, 2020). She would like the community to feel just as proud of the organization as she does (R. Johnson, personal communication, February 27, 2020). Ms. Johnson does not current have any outside service to the community but is a member of the AONL, Virginia Nurses Association, and has maintained her certification in inpatient obstetrics. 5 Career Accomplishments Ms. Johnson believes the top accomplishment of her career was being in a leadership role at the time of the re-designation of her hospital as a Magnet organization for the second time (R. Johnson, personal communication, February 27, 2020). She was a bedside nurse during the organization’s first certification. Level of Leadership Ms. Johnson represents to qualities of a level three leader. She is a competent manager and does an excellent job of organizing resources (Collins, 2001). She is efficient and is effective at achieving the objectives her organization has outlined (Collins, 2001). Her goals of meeting the standards presented to her by the organization exemplify her level three leadership skills. Leader Three Role Ellen Derry, MA, NEA-BC, NDP-BC is the Chief of Professional Development & Clinical Excellence and Associate Vice President of Nursing and Patient Care Services for Virginia Commonwealth University Health System. Ms. Derry is responsible for the education and professional development of the staff of the organization and focusing on data metrics and improvement of quality outcomes. Ms. Derry’s top priorities are the National Database of Nursing Quality Indicators data and ensuring her organization is tracking it properly and responding to it. Much of the organization’s reimbursement depends on this data (E. Derry, personal communication, March 2, 2020). Leadership Characteristics Ms. Derry believes her management style is collaborative in nature (E. Derry, personal communication, March 2, 2020). Collaborative leaders use their knowledge and skill set to 6 advance their organization, not their status (Stockham, 2016). She states that she does not micromanage staff but holds them accountable (E. Derry, personal communication, March 2, 2020). Her top three competencies of success include being able to establish positive interpersonal relationships, establishing credibility and trust, and being able to have the same technical competence that she asks of her teams (E. Derry, personal communication, March 2, 2020). Professionalism Ms. Derry believes her mission is to be able to achieve optimal outcomes using education, evidence, research, and data (E. Derry, personal communication, March 2, 2020). She does not currently belong to any service organizations, but is an active member of Sigma Theta Tau, the Central Virginia Organization for Nurses in Development, the Virginia Nurses Association, the ANA, and the Virginia Organization of Nurse Leaders. Career Accomplishments Ms. Derry believes one of her top accomplishments in her career was being a lead member of the team that led the coordination and training on the Unique Pathogen Unit in response to the Ebola virus in Virginia (E. Derry, personal communication, March 2, 2020). She is also doing the same type of coordination for the response to COVID-19 (E. Derry, personal communication, March 2, 2020). Level of Leadership Ms. Derry exhibits the qualities of a level four leader. She is an effective leader that stimulates employees in her organization to perform to a high standard (Collins, 2001). She has a clear vision for the organization and pursues it in a vigorous manner (Collins, 2001). Her 7 commitment to a compelling vision, and work in leading multidisciplinary teams exemplify her skills as a level four leader. Conclusion Within this paper, three different levels of leadership were described. The competent manager, the effective leader, and the level five executive can all successfully lead their teams (Gibson et al., 2012). Only the level five leaders will take their organization from good to great (Collins, 2001). 8 References Collins, J. (2001). Level 5 leadership: The triumph of humility and fierce resolve. Harvard Business Review, 234, 66-76. Gibson, J. L., Ivancevich, J. M., Donnelly, J. J., & Konopaske, R. (2012). Organizations: Behavior, Structure, Processes (14th ed.). McGraw-Hill. Raso, R. (2019). Be you! Authentic leadership. Nursing Management, 50(5), 18-25. https://doi.org/10.1097/01.NUMA.0000557619.96942.50 Roussel, L., Thomas, P. L., & Harris, J. L. (2020). Management and leadership for nurse administrators (8th ed.). Burlington, MA: Jones & Bartlett Learning. Stockham, A. (2016). Leadership in practice: an analysis of collaborative leadership in the conception of a virtual ward. Nursing Management, 23(6), 30-34. https://dx.doi.org/10.7748/nm.2016.e1492 …