Electronic Health Record Software Solutions Paper

Electronic Health Record Software Solutions Paper

Electronic health records (EHR) systems have become an integral component of health information technology and enhanced care delivery as a result of the advancement of technology and rising demand for mobile device use. The use of mobile devices has altered numerous facets of clinical practice and nursing care (Mankowitz, 2018). The adoption of mobile devices assists healthcare personnel in numerous ways by providing access to point-of-care tools that enable enhanced clinical decision-making and patient outcomes (Sibbald et al., 2019). Mobile functionality facilitates provider adoption of electronic health records and communication between providers and healthcare facility workers.
As such, the document addresses a call for proposals for suppliers who can provide these services in accordance with specified criteria.

Critical Requirements in a Request for Proposal (RFP)

A request for proposal (RFP) is a document and solicitation that expresses an organization’s requirements or availability of a particular service while allowing potential vendors to submit proposals in response to the opportunity. Organizations develop RFPs to gather needs for upcoming projects, which they view to be bids to prospective agencies and contractors. Following that, the firms submit bids in order to be granted a contract based on the RFP specifications. The process of developing an RFP entails several processes, external communication, and contract negotiation. It is critical to gather critical information prior to making a final choice (Sibbald et al., 2019). The stages involved in generating an RFP are as follows: preparation of the RFP document, client or vendor discovery, construction of a vendor shortlist, and vendor follow-up. Once the organization has completed its follow-up with the selected suppliers, it moves on to the final review and identifies issues that must be resolved prior to the contract’s eventual signing (Mankowitz, 2018). The organization and project team then define the project’s objectives, elicit requirements, and budget based on the specifications.

Vendors

Vendors that provide electronic health record products with mobile functionality set the foundation for the project’s execution and fulfillment of customer expectations. Among the major vendors tasked with executing the project is EPIC, which offers an easy-to-use, employee-owned, and developer-led system.
The vendor’s EHR system has mobile capabilities that is faster and more accurate, reducing the likelihood of errors. Cerner, the second vendor, provides health information technology solutions and offers both onshore and offsite hosting (CareCloud, 2020). Their system is compatible with revenue cycle management solutions. Athena Health is the third vendor, offering a cloud-based solution that is well-suited for big multi-physician hospitals or groups. Others, including as Allscripts and Eclinicalworks, offer a variety of mobile capabilities through their EHR packages.

Requirement for the Selection Process

Cost, quality, safety and delivery, social responsibility, and convenience are all basic selection factors in project management. Additionally, the criteria should take into account the system’s simplicity, risk, agility, and service offering. The selection process is crucial in reducing costs and time to market, while also increasing the possibility for overall quality improvement (Amlung et al., 2020). Vendor demonstrations are crucial and can influence final purchase choices by demonstrating the capabilities of the product and its advantages to the company.

The business will be able to select the best two vendors based on their costs and benefits to the organization after presenting the numerous features that each vendor offers. As a result, the selection process will prioritize the most versatile and agile application with a simple and better end-user interface (Aldosari, 2017). Additionally, end users will test the product for defects and ensure that it is delivered in a timely manner. As a result, the vendor chosen should have installation capabilities to ensure that the system is functional and fulfills the organization’s objectives and standards.

Third-Party Organizations’ Ratings

Third-party entities, such as KLAS research, are crucial in promoting the most appropriate software and services given by organizations. KLAS takes an unbiased and candid approach to reviewing software programs based on client feedback. Third-party ratings from organizations such as KLAS are critical since they are dependable and reputable and assist firms in making more informed decisions. KLAS conducts in-depth interviews with clients who utilize a variety of applications from a variety of suppliers in order to determine their functionality (KLAS, 2020). KLAS analyzes data from client interviews and published reports to rank various health care software packages. Therefore, before picking a vendor and their programs, it is critical to review the rankings of these goods from third-party organizations like as KLAS, which provide feedback from clients who have previously used the software.

Site Visits and User Interviews

Third-party feedback collected during site visits and user interviews is critical since it demonstrates both concerns and positive comments and compliments from persons who have engaged with the systems.
Numerous publications demonstrate that diverse firms value input from clients who participated in various vendor programs. For example, KLAS collects client data and assesses the performance of various health care software solutions in a variety of healthcare settings (CareCloud, 2020). The inference is that site visits and conversations with program participants are critical. Imperatively, the organization will review feedback on numerous websites of potential service providers and vendors to determine the finest software to increase the electronic health record system’s mobile capabilities.

Specifications of Pricing Models

Pricing models vary according to vendor. As such, prior to making a purchase decision, one must comprehend and be aware of the costs associated with breaching any contractual obligation, particularly when the company decides to cancel the contract prematurely (Mankowitz, 2018). Additionally, the company should examine how it will migrate data if the contract is terminated. As a result, the price model should include these information, as well as the length of any modifications that occur as a result of contract termination. Additionally, the price model should include the cost of system upgrades and maintenance of the mobile capabilities integrated with the EHR system. The specifications of the price model should also include compliance with regulatory requirements, warranty conditions, and duration (Sibbald et al., 2019). Additionally, the cost should include the expense of skilled trainers who will facilitate essential knowledge during the program’s implementation.

Conclusion

In any project, the requirement for a request for proposal (RFP) is critical because it enables an organization to evaluate the resource capabilities of possible vendors and the associated costs of executing changes.
The conclusion is that an RFP enables vendors to show to their clients their product’s capabilities, features, and benefits.
Site visits provide additional credibility and trustworthiness when evaluating a possible vendor and their services.

Important information for writing discussion questions and participation

Welcome to class

Hello class and welcome to the class and I will be your instructor for this course. This is a -week course and requires a lot of time commitment, organization, and a high level of dedication. Please use the class syllabus to guide you through all the assignments required for the course. I have also attached the classroom policies to this announcement to know your expectations for this course. Please review this document carefully and ask me any questions if you do. You could email me at any time or send me a message via the “message” icon in halo if you need to contact me. I check my email regularly, so you should get a response within 24 hours. If you have not heard from me within 24 hours and need to contact me urgently, please send a follow up text to

I strongly encourage that you do not wait until the very last minute to complete your assignments. Your assignments in weeks 4 and 5 require early planning as you would need to present a teaching plan and interview a community health provider. I advise you look at the requirements for these assignments at the beginning of the course and plan accordingly. I have posted the YouTube link that explains all the class assignments in detail. It is required that you watch this 32-minute video as the assignments from week 3 through 5 require that you follow the instructions to the letter to succeed. Failure to complete these assignments according to instructions might lead to a zero. After watching the video, please schedule a one-on-one with me to discuss your topic for your project by the second week of class. Use this link to schedule a 15-minute session. Please, call me at the time of your appointment on my number. Please note that I will NOT call you.

Please, be advised I do NOT accept any assignments by email. If you are having technical issues with uploading an assignment, contact the technical department and inform me of the issue. If you have any issues that would prevent you from getting your assignments to me by the deadline, please inform me to request a possible extension. Note that working fulltime or overtime is no excuse for late assignments. There is a 5%-point deduction for every day your assignment is late. This only applies to approved extensions. Late assignments will not be accepted.

If you think you would be needing accommodations due to any reasons, please contact the appropriate department to request accommodations.

Plagiarism is highly prohibited. Please ensure you are citing your sources correctly using APA 7th edition. All assignments including discussion posts should be formatted in APA with the appropriate spacing, font, margin, and indents. Any papers not well formatted would be returned back to you, hence, I advise you review APA formatting style. I have attached a sample paper in APA format and will also post sample discussion responses in subsequent announcements.

Your initial discussion post should be a minimum of 200 words and response posts should be a minimum of 150 words. Be advised that I grade based on quality and not necessarily the number of words you post. A minimum of TWO references should be used for your initial post. For your response post, you do not need references as personal experiences would count as response posts. If you however cite anything from the literature for your response post, it is required that you cite your reference. You should include a minimum of THREE references for papers in this course. Please note that references should be no more than 5 years old except recommended as a resource for the class. Furthermore, for each discussion board question, you need ONE initial substantive response and TWO substantive responses to either your classmates or your instructor for a total of THREE responses. There are TWO discussion questions each week, hence, you need a total minimum of SIX discussion posts for each week. I usually post a discussion question each week. You could also respond to these as it would count towards your required SIX discussion posts for the week.

I understand this is a lot of information to cover in 5 weeks, however, the Bible says in Philippians 4:13 that we can do all things through Christ that strengthens us. Even in times like this, we are encouraged by God’s word that we have that ability in us to succeed with His strength. I pray that each and every one of you receives strength for this course and life generally as we navigate through this pandemic that is shaking our world today. Relax and enjoy the course!

Hi Class,

Please read through the following information on writing a Discussion question response and participation posts.

Contact me if you have any questions.

Important information on Writing a Discussion Question

• Your response needs to be a minimum of 150 words (not including your list of references)
• There needs to be at least TWO references with ONE being a peer reviewed professional journal article.
• Include in-text citations in your response
• Do not include quotes—instead summarize and paraphrase the information
• Follow APA-7th edition
• Points will be deducted if the above is not followed

Participation –replies to your classmates or instructor

• A minimum of 6 responses per week, on at least 3 days of the week.
• Each response needs at least ONE reference with citations—best if it is a peer reviewed journal article
• Each response needs to be at least 75 words in length (does not include your list of references)
• Responses need to be substantive by bringing information to the discussion or further enhance the discussion. Responses of “I agree” or “great post” does not count for the word count.
• Follow APA 7th edition
• Points will be deducted if the above is not followed

• Remember to use and follow APA-7th edition for all weekly assignments, discussion questions, and participation points.
• Here are some helpful links
• The is a great resource

 

 

References

B. Aldosari (2017).
Causes of stalled or failed EHR projects: A review of EHR projects in Saudi Arabia.
91, 372-381. Computers in Biology and Medicine.

J. Amlung, H. Huth, T. Cullen, and T. Sequist (2020).
Lessons from healthcare delivery systems for modernizing health information technology.
369-377. JAMIA open, 3(3).

CloudCare (2020).
The following is a list and comparison of the top HER vendors.
https://www.carecloud.com/top-ehr-vendors/#cerne Retrieved March 27, 2021 from https://www.carecloud.com/top-ehr-vendors/

The KLAS (2020).
The KLAS algorithm.
What We Do at KLAS.
https://klasresearch.com/klas-model Retrieved March 27, 2021 from https://klasresearch.com/klas-model

S. Mankowitz (2018).
3.5 Lifecycle of an Information System.
Board Review and Self-Assessment in Clinical Informatics (pp. 181-194).
Cham: Springer.

S. L. Sibbald, J. R. Graham, and D. J. Lizotte (2019).
Case 14: The Glenburn Public Health Unit’s Electronic Health Record Strategy.
Casebooks in Western Public Health, 2019(2019), p. 20.

Electronic Health Record Software Solutions Paper

Please use 7th edition APA format.

Imagine that you have been invited to join a strategic leadership team to upgrade or replace the existing electronic health record (EHR) system. Wireless hardware solutions and mobile device options may also be included. Mobile functionality (mobile EHR interfaces) increase the adoption of the EHR by providers and increase communication between providers and healthcare facility staff. Review several vendors and their products. Summarize the top five vendors and their products. Explain why you chose these vendors.

 

Write a 750-1,000 word Request for Proposal (RFP) that includes the following criteria:

 

Summarize vital criteria you would require in the ensuing RFP and vendor demos (if applicable) in order to make your final selection recommendation.

Describe the selection process requirements: demonstrations, presentations, testing, install, etc.

Discuss ratings by third-party organizations, such as KLAS Research.

Discuss any feedback from site visits or current user interviews.

Discuss the details of their pricing models and contracts, including contractual duration, cost of severing the contract early, support fees, upgrade fees, and service-level agreements.

Electronic Health Record Software Solutions – Rubric

No of Criteria: 10 Achievement Levels: 5

Criteria

Achievement Levels

DescriptionPercentage

Unsatisfactory

0.00 %

Less than Satisfactory

74.00 %

Satisfactory

79.00 %

Good

87.00 %

Excellent

100.00 %

Content

70.0

 

Vital Criteria Required for RFP and Vendor Demos

20.0

A summary of vital criteria that are required for ensuring RFP and vendor demos in order to make a selection recommendation is not included.

A summary of vital criteria that are required for ensuring RFP and vendor demos in order to make a selection recommendation is incomplete or incorrect.

A summary of vital criteria that are required for ensuring RFP and vendor demos in order to make a selection recommendation is complete but lack details.

A summary of vital criteria that are required for ensuring RFP and vendor demos in order to make a selection recommendation is complete and includes supporting detail.

A summary of vital criteria that are required for ensuring RFP and vendor demos in order to make a selection recommendation is extremely thorough and includes substantial detail.

Selection Process Requirements

10.0

A description of the selection process requirements is not included.

A description of the selection process requirements is incomplete or incorrect.

A description of the selection process requirements is complete but lack details.

A description of the selection process requirements is complete and includes supporting detail.

A description of the selection process requirements is extremely thorough and includes substantial detail.

Rating by Third-Party Organization

10.0

A discussion of rating done by a third-party organization is not included.

A discussion of rating done by a third-party organization is incomplete or incorrect.

A discussion of rating done by a third-party organization is complete but lacks details.

A discussion of rating done by a third-party organization is complete and includes supporting details.

A discussion of rating done by a third-party organization is extremely thorough and includes substantial detail.

Site Visit Feedback or Current User Interviews

10.0

A discussion of any feedback given from site visits or current users is not included.

A discussion of any feedback given from site visits or current users is incomplete or incorrect

A discussion of any feedback given from site visits or current users is included but lack details.

A discussion of any feedback given from site visits or current users is complete and includes supporting detail.

A discussion of any feedback given from site visits or current users is extremely thorough and includes substantial detail.

Pricing Models and Contracts

20.0

A discussion of the pricing model used and contract needs is not included.

A discussion of the pricing model used and contract needs is incomplete or incorrect.

A discussion of the pricing model used and contract needs is included but lacks details.

A discussion of the pricing model used and contract needs is complete and includes supporting detail.

A discussion of the pricing model used and contract needs is extremely thorough and includes substantial detail.

Organization and Effectiveness

20.0

 

Thesis Development and Purpose

7.0

Paper lacks any discernible overall purpose or organizing claim.

Thesis is insufficiently developed or vague. Purpose is not clear.

Thesis is apparent and appropriate to purpose.

Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose.

Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.

Argument Logic and Construction

8.0

Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources.

Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility.

Argument is orderly, but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis.

Argument shows logical progressions. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative.

Clear and convincing argument that presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.

Mechanics of Writing (includes spelling, punctuation, grammar, language use)

5.0

Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is used.

Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied.

Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed.

Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech.

Writer is clearly in command of standard, written, academic English.

Format

10.0

 

Paper Format (use of appropriate style for the major and assignment)

5.0

Template is not used appropriately or documentation format is rarely followed correctly.

Appropriate template is used, but some elements are missing or mistaken. A lack of control with formatting is apparent.

Appropriate template is used. Formatting is correct, although some minor errors may be present.

Appropriate template is fully used. There are virtually no errors in formatting style.

All format elements are correct.

Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)

5.0

Sources are not documented.

Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors.

Sources are documented, as appropriate to assignment and style, although some formatting errors may be present.

Sources are documented, as appropriate to assignment and style, and format is mostly correct.

Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.

Total Percentage  100