Quality Management Plan Example Paper
Quality Management Plan Example Paper
Quality Management Plan Example Paper
Introduction
The quality management plan is a strategized program that involves overseeing all activities and obligations needed to keep a desired level of excellence. This consists of the willpower of a high-quality policy, creating and enforcing pleasant plans and warranty, and excellent control and high-quality development. It is also called total unique management plan. In preferred, first-class management makes a specialty of sustained goals through the implementation of quick-term tasks. Quality Management Plan Example Paper
The quality management plan for HCA health facility based in Nashville Tennessee
(Quality management in health care, 1992) States that like every other enterprise, medical management businesses are also obligated to modify towards keeping a few most fulfilling functionalities. As said in its challenge, imaginative, prescient and integrity, HCA health facility in Nashville is devoted in supplying connection and coordination to tender person-targeted care, which supports day after today’s nurses and consequently converts technology into clinical practice.
HCA medical management cooperation that involves earnings through control of health care centers that was established in 1968. During the Seventies and Nineteen Eighties, the agency went via a first-rate boom period obtaining loads of clinics across the USA. The HCA owned a total of 255 and also, managed a total of 208 clinics. By 1988, the health center operator turned in to obtain $5.1 billion in a controlled purchase out led with the aid of director Thomas F. Frist, Jr. And finished a success preliminary public providing in 1992. In 1993 HCA combined with Louisville, Kentucky-based Columbia Hospital association to shape Columbia/HCA. In April 1998, Birmingham, Alabama-based Health South partnership introduced it became obtaining the general public of HCA’s surgical division.
It is situated in Nashville, Tennessee and in 2018 it gained dominion over 178 hospitals and 119 freestanding surgical procedure areas including surgery facilities, freestanding ERs, emergency care facilities, and medical doctor clinics within the United States and the United Kingdom. The organization turned into rate number Sixty-three in the 2018 Fortune 500 list of the most significant United States partnership by total returns, (Stahl, 2004).
HCA is mainly dedicated to providing the care and development of individuals lifestyles, and it seeks to deliver excessive first-class, robust value healthcare in the groups it caters for. Regarding the inspiration furnished by its Mission & Values, HCA accords the concern to victims first, and it functions closer to continuously enhancing the care it provides to these sufferers through executing measures that may aid their caretakers and assist in ensuring the affected person protection as it additionally offers the best feasible nice.
HCA perceives and also, insists the one of a kind and inherent worth of every person, treats each one of those apportioned with sympathy and generosity, operate with total trustworthiness, uprightness, and decency in the form it leads its enterprise, and trusts partners as significant individuals from its health maintenance group. HCA workers likewise vow to handle each other with reliability, regard, and poise.
The HCA is also clinging spending inside the surrounding communities, that’s essential to its control. The control of HCA commonly spends about one dollar. Five billion yearly to refurbish its centers following the contemporary and updated generation and to amplify and upload services wherein important. HCA carefully expands and establishes in different centers intending to provide better carrier, with essential focusing on the encircling network in which the enterprise is primarily positioned.
The initiators of HCA business enterprise had been the re-recognized physicians, and the employer surprisingly cost solid ties it has established with other nearby physicians, whom it aims to provide with offerings big selection, and with current-day centers so that it will help them deliver their adequate achievable care. Quality Management Plan Example Paper
HCA can make a superior workplace in clinging to their statement of purpose. A portion of these understood qualities is maintained through projects, for example, the HCA Expectation Store. Through the HCA Expectation Store Association, representatives can get budgetary help under uncontrollable issues at hand. HCA brags an improved technique settling debates that incorporates outsider contribution at no expense to the representatives. Pioneers of HCA forms a “free entryway” strategy, permitting any representative contact to his or her superior(s).
An excellent working environment is additionally accomplished through continually posting work routines at any rate 14 days ahead of time and restricting undesirable extra time hours, (Friedman et al., 2013). To handle all people with empathy and thoughtfulness, HCA emphasizes the significance of commending social contrasts, enrolling, and holding a differing staff and articulating models of consistency and a functional lead. The Morals and Consistency Program of HCA began in 1997, manages the advancement of such endeavors.
The 159 trendy, critical care clinic inherent and directed by using HCA offer scientific and surgical services. These duties include inpatient care, in-depth care, cardiac care, symptomatic serves, and accident facilities, natural remedy, radiology, respiration therapy, laboratory, outpatient surgical treatment, and cardiology. The hospitals do now not usually carry out critical medical studies or affirm education applications. There are, but a few HCA hospitals that could take part in the clinical revolution of scientific interns and residents.
Other facilities consist of ‘HCA’s five psychiatric hospitals and outpatient health management centers. While the psychiatric hospitals include care for teenager’s alcohol and drug abuse and healing applications, outpatient fitness care consists of freestanding emergency care, ambulatory surgical treatment facilities, and different diverse facilities. Patient protection packages, ethics and compliance packages, equipment buying, and leasing contracts, internal audit offerings, legal suggestions, and different managerial offerings are also furnished with the aid of HCA associates.
Competition for Hca Health Facility Based in Nashville
The major competitors for HCA are Community Health System, Universal health services, and Tenet Healthcare Corporation. These health facilities have an almost similar system of operation as the HCA IN that they can be grouped into regular medical and surgical hospital sector. One of the threats for the competitive advantage of the HCA from its competitors in that the HCA does not offer room for negotiation with the competitors in terms of prices, unlike its competitors who provide bargaining power to the consumers.
Swot Analysis for Hca Health Facility Based in Nashville
Strength
HCA health facility has the most significant number of hospitals under it globally. HCA has been able to operate the largest chain of hospital globally that can offer various services. HCA health facility has been able to engage more than one hundred and sixty hospitals in the United Kingdom and America only. HCA health facility has been able to acquire the best team of doctors who have adequate training and can corporate with one another to accomplish the organizational goals. Having capable management has enabled the effective delivery of services to patients who seek medical help from the facility. The hospital has a variety of services which they provide to the patients who access the facility, which is an added competitive advantage from its competitors.
HCA is productive in metropolitan regions, and it enhances development in inpatient incomes. The impatient is a form of service in a health facility where patients are treated while in the hospital ward. HCA, having been established in developed areas where people have a high income, has contributed to the increased revenue through the inpatient services. The hospital has an adequate number of workforces that operate in it, which enhances the quality of service being offered. The number of staffs adds up to more than 200.000 employees. Substantial mergers helped the organization develop fundamentally. It is one of the most significant private value upheld Initial public service
Weaknesses
- The low use of the inpatient rooms
The shortcoming of an association is viewed as a fundamental factor, which is harmful for the association. The most significant fault which HCA is confronting is the low use of inpatient rooms. The organization isn’t using its assets at its ideal dimension. At the point when the organization isn’t utilizing its assets at its perfect aspect, it implies association profitability is lower than the market benchmark. The spaces for inpatients are less when related to market request. The clinic is unfit to deal with the extreme interest viably. The administration of HCA is of top quality, yet because of the ‘executive’s issues, the emergency clinic is unfit to assign inpatients.
- The implementation of the Affordable Care Act and capacity
The affordable health care act was introduced during the reign of President Obama. It sleeked to ensure that every citizen in America can access effective health care at an affordable price for their pockets. The measure within the act has been a weakness for the HCA health facilities as it has contributed to the decreased use of the inpatient room. This is lowering the revenues acquired by the health facilities.
- The accumulating debts in HCA health facility
Just like any other organization in debts, the HCA health facility faces a significant limitation, due to this debt, which is an internal weakness. The HCA has long terms debts which had totaled to $28,376,000,000 by the end of 2013. This has contributed to the inability of the HCA health facility to offer sufficient health services due to insufficient access to financial resources.
- The increasing cases of fraud activities in the HCA health facilities
The instances of alleged fraud have been increasing over the years. This has led to a lawsuit being filed against many staff who have been found making inappropriate medical bills worth lots of money which they end up putting into their pockets. This has seen to tarnishing the organization image, thus reducing the number of patients visiting the health facilities. This is because of the destroyed trust of the customers, which takes away their long-term loyalty to the health facility.
The HCA has most of its chain of the hospital within the united states and the United Kingdom. This is also a weakness as it has denied them the opportunity to have an increased number of the patient from all over the world. This would have contributed to the increased revenue if it was implemented.
Opportunities
- Expansion capacity to other states of US
HCA health facility can enhance their branches of operation to other countries in the united states. This has been contributed by their acceptability and also increased funds that can enable the, to attain this. Through this expansion, HCA will be able to expand its services and also increase the revenue earned yearly.
- Develop into other nations apart from the United Kingdom
The additional opportunity that HCA can exploit is that apart from increasing its health facilities in united states of America and the United Kingdom. The HCA can operate expanding its chains of hospitals to other countries as they have a variety of services that can suit different countries.
3.Develop centers for the treatment of critical diseases and illnesses in specialized centers to captivate medical tourism
The establishment of the center for treatment of critical illness stands to be another opportunity that HCA can exploit as this can attract a lot of medical tourism. In that people from the various state will come to see how they can treat this acute disease. Besides, medical tourism will increase the revenue for HCA health facilities.
4 Implementation of the affordable healthcare act
Affordable Care Act stands to be another opportunity that can open doors for the HCA health facilities ‘one’s implemented. The affordable health care act seeks to ensure that every citizen can access healthcare services at an affordable rate. Thus, the affordable act attracts more people to seek treatment in health facilities, including the HCA. Therefore, this will increase the revenue earned by the hospitals, which is evidence of economic growth. Besides, the health reforms provide an opportunity to ensure increase payback rate of patients who are not under any insurance.
- Location suitability:
The fact that most of the HCA health facilities are located in the urban areas stands to be added an opportunity to it. The exploitation of establishing their health facilities in the metropolitan regions broadens the number of consumers who visit the HCA health facilities.
Threats for Hca Health Facilities.
Modification in government policies stands to be a hindrance to the functioning of the HCA health facility as some of these transformations might not be preferable for their activities. For instance, the change of government policy in terms of increased taxation might lead to HCA health facilities to increase the price of their services, which might scare away some consumers. Besides, changes in the American Act towards low-cost healthcare may result in a drop-in profit in the HCA health facilities.
The increase in the competition from another health facility may be likely to threaten the health care facility services in HCA. The effects may be felt in that the HCA health facility will be obligated to increase the prices of their products and services. Thus, the consumer will opt to go to other hospitals in the region, therefore, reducing the number of customers and profit margin for HCA health facilities.
The other threat is that in America, a lot of citizens are not covered under any health insurance. This stand to be a threat for HCA profit margin from its competitors. Besides, the increasing restriction from the government seeks to affect its operations. Quality Management Plan Example Paper
The Hospital Cannot Make Use of All Its Inpatient Rooms, Which in Turn Affects Its Operating Results
(Haadsma, 2016) asserts that some HCA officials stated a mysterious private back up plan, scrutinized the new arrangement of charging framework, a circumstance that constrained it to restore a portion of the cash it had gathered.
The HCA, which is a superior medical clinic, additionally established a strategy that is intended to address an issue that besets medical clinics across the country by lessening costs and congestion in its crisis rooms. For a significant lot, the medical clinic crisis area has been placed under to the uninsured patients as an accepted specialist’s station; a room is sufficient for even minor illnesses. Crisis care is costly and has turned out to be progressively oppressive to medical clinics in the most recent years due to the increasing number of uninsured patients.
HCA additionally won’t provide their service to patients who come in with less critical sicknesses like a cold or this season’s flu virus or even a sprained lower leg, except if those patients pay ahead of time. The report demonstrates that the earlier year, the HCA treated just 80,000 patients in its crisis rooms, consequently, using only 1.3% of its ability.
References
Quality management in health care. (1992). Frederick, MD: Aspen Publishers.
Stahl, M. J. (2004). Encyclopedia of health care management. Thousand Oaks, Calif: Sage Publications.
Goes, J., Savage, G. T., & Friedman, L. H. (2013). Annual review of health care management: Revisiting the evolution of health systems organization. Bingley, U.K: Emerald.
Haadsma, C. (2016). Hospital Corporation of America: An Analysis of the Financial Statements of HCA Holdings, Inc(Doctoral dissertation, University of Mississippi, Patterson School of Accountancy). Quality Management Plan Example Paper


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