SOCW-6210-6351-W11-Discussion

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SOCW-6210-6351-W11-Discussion

Discussion 1: Policy Analysis and Application

 

According to the NASW Code of Ethics section 6.04 (NASW, 2008), social workers are ethically bound to work for policies that support the healthy development of individuals,  guarantee equal access to services, and promote social and economic justice.

 

For this Discussion, review this week’s resources, including Working with Survivors of Sexual Abuse and Trauma: The Case of Rita. Consider what change you might make to the policies that affect the client in your case. Finally, think about how you might evaluate the success of the policy changes.

 

·      Post  an explanation of one change you might make to the policies that affect the client in the case. Be sure to reference the case you selected in your post.
 

·      Finally, explain how you might evaluate the success of the policy changes.

 

 

Support your post with specific references to the resources. Be sure to provide full APA citations for your references.

 

 

References:

 

Plummer, S.-B., Makris, S., & Brocksen, S. M. (Eds.). (2014). Social work case studies: Foundation year. Baltimore: MD: Laureate International Universities Publishing. [Vital Source e-reader].

“Working With Survivors of Sexual Abuse and Trauma: The Case of Rita” (pp. 81–83)

 

Rome, S., Harris, S., & Hoechstetter, S. (2010). Social work and civic engagement: The political participation of professional social workers. Journal of Sociology & Social Welfare, 37(3), 107–129.

 

 

 

Working With Survivors of Sexual Abuse and Trauma: The Case of Rita

Rita is a 22-year-old, heterosexual, Latina female working in the hospitality industry at a resort. She is the youngest of five children and lives at home with her parents. Rita has dated in the past but never developed a serious relationship. She is close to her immediate and extended family as well as to her female friends in the Latino community. Although her parents and three of her siblings were born in the Dominican Republic, Rita was born in the United States.

A year ago, Rita was sexually assaulted by an acquaintance of a male coworker. Rita and a female coworker met Juan and Bob after work at a local bar for a light meal and a few drinks. Because Rita had to get up early to work her shift the next day, Bob offered to drive her home. Instead of taking Rita directly home, however, he drove to a desolate spot nearby and assaulted her. Afterward, Bob threatened to harm her family if she did not remain silent and proceeded to drive her home. Although Rita did not tell her family what happened, she did call our agency hotline the next day to discuss her options. Because Rita’s assault occurred within the 5-day window for forensic evidence collection of this kind, Rita consented to activation of the county’s sexual assault response team (SART). Although she agreed to have an advocate and the sexual assault nurse examiner (SANE) meet her at the hospital, Rita tearfully stated that she did not want to file a police report at that time because she did not want to upset her family. The nurse examiner interviewed Rita, collected evidence, recorded any injuries, administered antibiotics for possible sexually transmitted infections, and gave Rita emergency contraception in case of pregnancy. The advocate stayed with Rita during the procedure, supporting her and validating her experience, and gave her a referral for individual crisis counseling at our agency.

My treatment goals for Rita included alleviation of rape trauma syndrome symptoms that included shame and self-blame, validation of self-worth and empowerment, and processing how it would feel to disclose to others when the time felt right. In addition, Rita would receive important information regarding state policy and procedure for victims of sexual assault that would assist her in deciding when and how to report the crime if she chose to do so.

My treatment involved crisis intervention and stabilization along with emotional support and validation surrounding her experience. Managing her trauma and acute stress symptoms were key to her recovery. Those symptoms included guilt, shame, emotional shock, powerlessness, anxiety, fear, anger, and doubting her judgment. We processed Rita’s emotional dysregulation and sense of outrage over what happened. Over the weeks that followed, we also explored Rita’s relationship to her immediate and extended family and how they had high expectations for her and her future. Rita’s shame over the assault prevented her from telling her family for fear they would also be shamed and judge her for accepting a ride from someone she did not know well. We discussed the policy for reporting a sexual assault to the police in our state and how Rita only had a 90-day window to report the crime after her forensic evidence was obtained. After 90 days, the forensic kit would be destroyed.

The problem with the current 90-day hold policy in our state for victims like Rita is that a person in crisis experiences strong and conflicting emotions and is faced with an acute sense of disequilibrium and disorientation. This, in turn, affects her or his ability to retain information and make decisions. The person, therefore, has barely enough time to make sense of what happened to her or him, let alone decide what to do about it. The 90-day hold policy may not afford a traumatized victim of sexual assault enough time to make a decision to report to law enforcement.

I utilized a strengths-based model in my treatment with Rita to help her address the decision to report the crime. A strengths-based framework is client-led with a focus on future outcomes and strengths that the client brings to a problem or crisis. It is an effective helping strategy that builds on a person’s resiliency and ego strength. An integrative strengths-based intervention can contribute to the development of a positive outcome for clients in crisis.

I counseled Rita for 6 months. After 5 months, Rita felt strong enough to disclose to her family and file a report with the police. However, because the 90-day window had closed by the time she was stabilized and emotionally ready to file, her forensic evidence was unavailable.

 

Discussion 2: Evaluating Policy Implications

 

When developing, implementing, or revising organizational policies, it is important that all potential consequences be considered. Social workers must be particularly sensitive to any negative consequences or unintentional harm the policies might cause for any individual or group.

 

For this Discussion, review this week’s resources, including the Johnson Family video. Consider the campus’ policies on how sexual assault accusations are addressed. How might the current procedures and policies negatively affect survivors of sexual assault? What changes might you suggest to the campus policies to better protect survivors? Finally, describe how you might evaluate the success of these policy changes.

 

·      Post an identification of how the current campus policies on sexual assault might negatively affect survivors and an explanation of the changes you might make to these policies that would protect sexual assault survivors.
 
·      Be sure to reference the Talia Johnson case in your post.
 

·      Finally, explain how you might evaluate the success of these policy changes.

 

Support your post with specific references to the resources. Be sure to provide full APA citations for your references.

 

References

 

Laureate Education (Producer). (2013). Sessions: Johnson family (Episode 4 of 42) [Video file]. Retrieved from https://class.waldenu.edu

 

Zastrow, C. H., & Kirst-Ashman, K. K. (2016). Understanding human behavior and the social environment (10th ed.). Boston, MA:  Cengage Learning.

 

Johnson Family Episode 4

Program Transcript

 

[MUSIC PLAYING]

 

MALE SPEAKER: There are two things I want you to think about as we go forward, process and possible outcomes.

 

As I explained on the phone to each of you, the university’s policy in cases like this is for me to give each of you the opportunity to tell your side of the story. This is a university procedure. It does not involve the police. Once I’ve heard both

sides it will be up to me to decide what action to take. Do you understand?

 

BOTH: Yes.

 

MALE SPEAKER: Now, possible outcomes. Talia’s claims could be dismissed. However, if her claims are accepted as true Eric could be suspended for a semester, or an entire year, or he could be expelled. This all depends on how the university rules. Am I clear? Are there any questions before we get started?

 

ERIC: What if you decide she’s lying? What happens to her then?

 

MALE SPEAKER: I’ve already described the potential outcomes. That’s it.

 

TALIA: You’re the one who’s lying. You told people we had sex when you raped me.

 

ERIC: Slut.

 

BOTH: Liar! Rapist!

 

MALE SPEAKER: End of conversation. I’ll schedule a meeting next week. Use that time to prepare. Do I make myself clear?

 

Discussion 3: The Social Work Advocate in Politics

Social workers often have commitments to specific policies, laws, or funding of programs that are vital to the population they serve or an issue that they strongly support. Such commitments often lead social workers to become involved in political issues and the campaigns of specific candidates. Being a social worker, such campaign experiences, the outcomes of your efforts, and how effective you felt you were may affect your view of the political process and the likelihood of becoming involved in similar campaigns in the future.

 

For this Discussion, reflect on your experiences if you have ever participated in a political campaign. What was the outcome of your participation? If you have not participated in a campaign, choose a campaign topic you support or oppose and consider the ways you might like to participate in that campaign. Likewise, think about your experiences if you have ever lobbied on a topic. If you have not, choose a topic for which you might like to lobby in favor or against. Finally, consider how you think social workers might have a powerful and positive effect as elected officials.

 

·      Post an explanation of the role of lobbying and campaigning in social work practice.
 
·      Then, explain how you think social workers might have a powerful and positive effect as elected officials.
 
·      Finally, explain of the impact, if any, the experiences and opinions of your colleagues have had on your own experiences and opinions.
 

Support your post with specific references to the resources. Be sure to provide full APA citations for your references.

 

References

 

Rome, S., Harris, S., & Hoechstetter, S. (2010). Social work and civic engagement: The political participation of professional social workers. Journal of Sociology & Social Welfare, 37(3), 107–129.

 

Popple, P. R., & Leighninger, L. (2015). The policy-based profession: An introduction to social welfare policy analysis for social workers. (6th ed.). Upper Saddle River, NJ: Pearson Education

 

DISCUSSION 4: Systems Perspective and Social Change

Zastrow and Kirst-Ashman (2016) stated, “Clients are affected by and in constant dynamic interactions with other systems, including families, groups, organizations, and communities” (p. 35-36). As a social worker, when you address the needs of an individual client, you also take into account the systems with which the client interacts. Obtaining information about these systems helps you better assess your client’s situation. These systems may provide support to the client, or they may contribute to the client’s presenting problem.

 

For this Discussion, review “Working With People With Disabilities: The Case of Lester.”Consider the systems with which Lester Johnson, the client, interacts. Think about ways you might apply a systems perspective to his case. Also, consider the significance of the systems perspective for social work in general.

·      Post a Discussion in which you explain how multiple systems interact to impact individuals.
 
·      Explain how you, as a social worker, might apply a systems perspective to your work with Lester Johnson.
 

·      Finally, explain how you might apply a systems perspective to social work practice.

 

Be sure to support your posts with specific references to the resources. If you are using additional articles, be sure to provide full APA-formatted citations for your references.

References

 

Plummer, S. -B., Makris, S., & Brocksen, S. M. (Eds.). (2014). Social work case studies: Foundation year. Baltimore, MD: Laureate International Universities Publishing. [Vital Source e-reader].

 

Zastrow, C. H., & Kirst-Ashman, K. K. (2016). Understanding human behavior and the social environment (10th ed.). Boston, MA:  Cengage Learning.

 

Working With Clients With Disabilities: The Case of Lester

Lester is a 59-year-old, African American widower with two adult children. He lives in a medium-sized Midwestern city. Four months ago, he was a driver in a multiple vehicle crash while visiting his daughter in another city and was injured in the accident, although he was not at fault. Prior to the accident he was an electrician and lived on his own in a single-family home. He was an active member in his church and a worship leader. He has a supportive brother and sister-in-law who also live nearby. Both of his children have left the family home, and his son is married and lives in a nearby large metropolitan area.

When he was admitted to the hospital, Lester’s CT showed some intracerebral hemorrhaging, and the follow-up scans showed a decrease in bleeding but some midline shift. He seemed to have only limited cognition of his hospitalization. When his children came to visit, he smiled and verbalized in short words but could not communicate in sentences; he winced and moaned to indicate when he was in pain. He had problems with balance and could not stand independently nor walk without assistance. Past medical history includes type 2 diabetes; elevated blood pressure; a long history of smoking, with some emphysema; and a 30-day in-house treatment for binge alcoholism 6 years ago following his wife’s long illness with breast cancer and her subsequent death.

One month ago he was discharged from the hospital to a rehabilitation facility, and at his last medical review it was estimated he will need an additional 2 months’ minimum treatment and follow-up therapies in the facility.

As the social worker at the rehab center, I conducted a psychosocial assessment after his admission to rehabilitation.

At the time of the assessment, Lester was impulsive and was screened for self-harm, which was deemed low risk. He did not have insight into the extent of his injury or changes resulting from the accident but was frustrated and cried when he could not manipulate his hands. Lester’s children jointly hold power of attorney (POA), but had not expressed any interest to date in his status or care. His brother is his shared decision making (SDM) proxy, but his sister-in-law seemed to be the most actively involved in planning for his follow-up care. His son and daughter called but had not visited, but his sister-in-law had visited him almost daily; praying with him at the bedside; and managing his household financials, mail, and house security during this period. His brother kept asking when Lester would be back to “normal” and able to manage on his own and was eager to take him out of the rehabilitation center.

Lester seemed depressed, showed some flat affect, did not exhibit competency or show interest in decision making, and needed ongoing help from his POA and SDM. His medical prognosis for full recovery remains limited, with his Glasgow Coma Scale at less than 9, which means his injury is categorized as catastrophic.

Lester currently has limited mobility and is continent, but he is not yet able to self-feed and cannot self-care for cleanliness; he currently needs assistance washing, shaving, cleaning his teeth, and dressing. He continues with daily occupational therapy (OT) and physical therapy (PT) sessions.

He will also need legal assistance to apply for his professional association pension and benefits and possible long-term disability. He will also need help identifying services for OT and PT after discharge.

He will need assistance from family members as the determination is made whether he can return to his residence with support or seek housing in a long-term care facility. He will need long-term community care on discharge to help with basic chores of dressing and feeding and self-care if he is not in a residential care setting.

A family conference is indicated to review Lester’s current status and short-term goals and to make plans for discharge.

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Personality Chapter for General Psychology

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Personality Chapter for General Psychology

Someone insults you and you spend the next two hours imagining the things you could have (or should have) said to humiliate them. According to Freud, you are engaging in free association.

Select one:

True

False

 

The BEST kind of personality test is one that is _______.

Select one:

  1. reliable, but not necessarily valid
  2. valid, but not necessarily reliable
  3. neither reliable nor valid
  4. both valid and reliable

Jenny is 15 years old. She is capable of mature sexuality, is able to postpone gratification, and handle responsibility. According to Freud, she is in the phallic stage.

Select one:

True

False

 

Johnny is 8 years old. He likes to play with other little boys, but has no interest in playing with little girls. According to Freud, he is in the latency stage.

Select one:

True

False

According to Hippocrates, if my temper is out of control, I need to check the balance of my green bile.

Select one:

True

False

According to Hippocrates, too much phlegm may make me sluggish and apathetic.

Select one:

True

False

 

Adler called the individual’s attempts to overcome physical weaknesses ________.

Select one:

  1. Reciprocity
  2. Fictional finalism
  3. Compensation
  4. Reaction formation

 

The Rorschach personality test relies on a subject telling stories based on cards depicting human figures in various poses?

Select one:

True

False

 

Freud believed that personality is formed around ________ structures.

Select one:

  1. five
  2. two
  3. three
  4. four

 

“Relative” is one of the three basic characteristics of personality as presented in your lecture notes.

Select one:

True

False

Without using the ego, one way the id can obtain gratification is through the reality principle.

Select one:

True

False

For Freud, the seething cauldron of unconscious urges and desires continuously seeking expression is the ego.

Select one:

True

False

 

For both Bandura and Rotter, a person’s expectancies become a critical part of his or her ________.

Select one:

  1. explanatory style
  2. self-actualizing tendency
  3. ideal self
  4. persona

 

For Horney, self-actualization is a stronger motivating force than is sex

Select one:

True

False

 

According to your text, personality is stable.

Select one:

True

False

 

Adler felt that some people become so fixated on their feelings of inadequacy that they develop ________.

Select one:

  1. neurotic trends
  2. an archetype
  3. a fixation
  4. an inferiority complex

 

According to Freud, a girl’s sexual attachment to her father and jealousy of her mother is called ________.

Select one:

  1. the Electra complex
  2. the Oedipus complex
  3. countertransference
  4. transference

 

For Freud, the term “sexual instinct” refers to ________.

Select one:

  1. erotic sexuality
  2. the personal unconscious
  3. any form of pleasure
  4. childhood experiences

According to Jung, people who base their actions on their perceptions, senses, and intuition are ________.

Select one:

  1. introverts
  2. irrational individuals
  3. extraverts
  4. rational individuals

Terry Francis, a world famous psychologist, argues that behavior is the end product of a variety of some conscious and mostly unconscious forces interacting within a person’s mind. Terry Francis is most likely a behavioral psychologist

Select one:

True

False

 

Collective memories of experiences people have had in common since prehistoric times, such as mothers, heroes, or villains are called ________ by Carl Jung

Select one:

  1. archetypes
  2. personas
  3. parasymbols
  4. animas

 

The best known and most influential psychodynamic theorist is ________.

Select one:

  1. Watson
  2. Maslow
  3. Skinner
  4. Freud

According to Jung, our repressed thoughts, undeveloped ideas, and forgotten experiences are contained in the collective unconscious.

Select one:

True

False

 

According to Jung, people who regulate actions by thinking and feeling are ________.

Select one:

  1. irrational individuals
  2. introverts
  3. extraverts
  4. rational individuals

According to Jung, a person who usually focuses on his or her own thoughts and feelings is a(n) introvert.

Select one:

True

False

According to Hippocrates, black bile could be responsible for a person’s depression.

Select one:

True

False

 

When an individual’s self-concept is closely matched with his or her inborn capacities, then that person is likely to become what Rogers calls a(n) ________ person.

Select one:

  1. fully functioning
  2. fully rational
  3. actualizing
  4. harmoniously integrated

 

Horney believed that sexual factors are the most important factors shaping personality.

Select one:

True

False

According to William Seldon, the lactomorphic body type signals an artistic, introverted temperament.

Select one:

True

False

 

Erikson’s stage of initiative versus guilt corresponds approximately with Freud’s ________ stage.

Select one:

  1. oral
  2. genital
  3. genital
  4. phallic

Erik is a newborn. According to Erikson, his main task will be to develop a sense of autonomy.

Select one:

True

False

Jack is 24 years old. His major task, according to Erikson, is to develop a sense of identity.

Select one:

True

False

 

According to William Seldon, the endomorphic body type is likely to display a relaxed and sociable demeanor

Select one:

True

False

 

In Rogers’s theory, the full acceptance and love of another person regardless of that person’s behavior is called ________.

Select one:

  1. Psychological congruence
  2. Self-actualization
  3. Unconditional positive regard
  4. Psychosynthesis

 

According to Rogers, the primary goal of life is to ________.

Select one:

  1. understand one’s personal ancestral history
  2. harmoniously unify the id, ego, and superego
  3. successfully overcome the developmental challenges
  4. fulfill one’s inborn capacities and potentialities

Gerald takes great pride in his sexual prowess and treats women with contempt. Yet, he feels worthless and has low self-esteem. In Freud’s view, he is probably fixated in the oral stage.

Select one:

True

False

 

The accuracy and usefulness of projective tests depends largely on ________.

Select one:

  1. the age of the client
  2. the type of disorder being diagnosed
  3. whether the client likes taking tests
  4. the skill of the examiner

According to William Sheldon, the mesomorphic body type indicates a courageous and assertive personality.

Select one:

True

False

 

According to Freud, a boy’s sexual attachment to his mother and jealousy of his father is called ________.

Select one:

  1. countertransference
  2. transference
  3. the Electra complex
  4. the Oedipus complex

 

Each of the following is one of the “Big Five” dimensions of personality EXCEPT ________.

Select one:

  1. Emotional stability
  2. Neuroticism
  3. Agreeableness
  4. Extraversion

 

According to Freud, the ego operates ________.

Select one:

  1. only preconsciously
  2. only unconsciously
  3. partly consciously, partly preconsciously, and partly unconsciously
  4. only unconsciously

Jerry has a very immature attitude about sex and sucks his thumb even though he is 32 years old. Freud would say these behaviors result from libido.

Select one:

True

False

Each of the following is an advantage of projective tests EXCEPT ________.

Select one:

  1. because the tests are flexible, people can take them in a relaxed atmosphere
  2. They have higher reliability and validity than objective tests.
  3. some psychologists believe that projective tests can uncover unconscious thoughts and fantasies
  4. since the person taking the test often doesn’t know its true purpose, responses are less likely to be faked

Barney is a person who believes he can control his own fate. He feels that by hard work, skill, and training it is possible to avoid punishments and find rewards. Rotter would say that Barney has a(n) external locus of control.

Select one:

True

False

 

In assessing personality, we are MOST interested in a person’s ________ behavior

Select one:

  1. best
  2. worst
  3. typical
  4. atypical

 

Ralph is a private person. He keeps other people at a distance by putting on a public “face” that is nearly the opposite of his inner, true self. Jung called this public “face” worn by Ralph the persona.

Select one:

True

False

 

A study of the “Big Five” dimensions of personality found that ________ were reliable predictors of job performance in sales.

Select one:

  1. none of them
  2. conscientiousness and extraversion
  3. all five of them
  4. agreeableness and neuroticism

 

Erikson stresses the quality of ________ in personality development

Select one:

  1. stimulus motives
  2. sexual motives
  3. parent-child relationships
  4. primary-process thinking

 

The unconscious is best defined as ideas, thoughts, and feelings of which we are not and cannot normally become aware .

Select one:

True

False

 

According to Bandura, standards people develop in order to rate the adequacy of their own behavior in variety of situations are called ________.

Select one:

  1. reciprocal variables
  2. conditions of worth
  3. performance standards
  4. self-efficacy standards

The proper chronological order of Freud’s psychosexual stages is ________.

Select one:

  1. oral, anal, phallic, latency, genital
  2. anal, oral, phallic, latency, genital
  3. oral, anal, genital, phallic, latency
  4. anal, oral, genital, latency, phallic

________ theory emphasizes that humans are positively motivated and progress toward higher levels of functioning.

Select one:

  1. Social Learning
  2. Humanistic
  3. Psychoanalytic
  4. Trait

The unique pattern of characteristic thoughts, feelings, and behaviors that persists over time and situations is called ________.

Select one:

  1. personality
  2. a habit
  3. learning
  4. a trait

 

Horney disagreed with many of Freud’s ideas, but particularly those regarding ________.

Select one:

  1. his emphasis on unconscious processes affecting conscious functioning
  2. the importance of early childhood in shaping adult personality
  3. the importance of defense mechanisms in protecting the ego from anxiety.
  4. his analysis of women and his emphasis on sexual instincts

 

Audrey is a normal, healthy two-year-old. Her main task, according to Erikson, will be to develop a sense of autonomy.

Select one:

True

False

 

Erikson suggested that success in each of the life stages he outlined depends upon adjustment during the previous stage .

Select one:

True

False

 

According to Bandura, the expectancy that one’s efforts will be successful is called self-esteem.

Select one:

True

False

In Rogers’s theory, the full acceptance and love of another person regardless of that person’s behavior is called archetypes.

True

False

 

According to Hippocrates, a surplus of blood may cause confusion and anxiety.

True

False

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SOCW WEEK 6

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SOCW WEEK 6

Week 6: Legal Considerations

Important Note: Please use the media player below to hear an audio course introduction that will give you more background information about the course topic. Also provided is a transcript for you to download and print out.

Laureate Education. (Producer). (2013). Legal considerations [Audio file]. Retrieved from https://class.waldenu.edu

Note:  The approximate length of this media piece is 1 minute.

Accessible player –Downloads–Download AudioDownload Transcript

Learning Objectives

Students will:
  • Apply legal considerations in field education experience
  • Analyze challenges in adhering to legal considerations during field education experience
  • Analyze diversity in relation to social work practice
  • Analyze cultural competence in relation to social work practice
  • Apply social work practice skills

Learning Resources

Required Readings

Garthwait, C. L. (2017). The social work practicum: A guide and workbook for students (7th ed.). Upper Saddle River, NJ: Pearson.
Chapter 13, “Legal Issues” (pp. 148-158)

Required Media

Laureate Education. (Producer). (2013). Legal considerations [Audio file]. Retrieved from https://class.waldenu.edu

Note:  This audio introduction is located in the “Introduction and Objectives” section. The approximate length of this media piece is 1 minute.

Optional Resources

Click the following link to access the MSW home page, which provides resources for your social work program.

MSW home page

Assignment 1: Week 6 Blog

Refer to the topics covered in this week’s resources and incorporate them into your blog.

By Day 3

Post a blog post that includes:

  • Any legal considerations during your field education experience that you may have had to address or that you might address
  • An explanation of potential challenges in adhering to legal considerations during your field education experience
By Day 4

Respond to the blog post of three colleagues in one or more of the following ways:

  • Validate an idea in your colleague’s post with your own experience.
  • Share an insight from having read your colleague’s posting.

Be sure to support your blog posts with specific references to this week’s resources and provide full APA citations for your references. For more information about posting your blog assignment, click on the Field Education Blogs link on the course navigation menu.

Submission and Grading Information
Grading Criteria

To access your rubric:
Week 6 Assignment 1 Rubric

Post by Day 3 and Respond by Day 4

To participate in this Assignment:
Week 6 Assignment 1

Assignment 2: Process Recordings

A process recording is a written tool used by field education experience students, field instructors, and faculty to examine the dynamics of social work interactions in time. Process recordings can help in developing and refining interviewing and intervention skills. By conceptualizing and organizing ongoing activities with social work clients, you are able to clarify the purpose of interviews and interventions, identify personal and professional strengths and weaknesses, and improve self-awareness. The process recording is also a useful tool in exploring the interpersonal dynamics and values operating between you and the client system through an analysis of filtering the process used in recording a session.

For this Assignment, you will submit a process recording of your field education experiences specific to diversity and cultural competence.

The Assignment (2–4 pages):

  • Provide a transcript of what happened during your field education experience, including a dialogue of interaction with a client.
  • Explain your interpretation of what occurred in the dialogue, including social work practice theories, and explain how it might relate to diversity or cultural competence covered this week.
  • Describe your reactions and/or any issues related to your interaction with a client during your field education experience.
  • Explain how you applied social work practice skills when performing the activities during your process recording.

Response 1

Alysia Barkster  at Wednesday, October 2, 2019 9:14:51 PM

Interning at a mental health agency, liability often comes into play due to the client’s not always being able to advocate for themselves and having to place many of their life decisions in the hands of the agencies staff. Within the last two weeks of field placement, myself and my supervisor remained in contact with a  potential client as she was awaiting approval to enter services. During this time, the client struggled to manage her mental health. It was apparent during conversations she required psychiatric and crisis stabilization services. Due to being mandated reporters, we believed it was our duty to follow up with the client and ensure she received the attention that she needed at that time. If the client whom we were in contact with daily did not seek crisis services independently, a phone call to the crisis stabilization services and her emergency contact would have been made, as we also have a signed authorization from the client to do so. This client we believe was on the verge of suicide or self harm. As mentioned (Garthwait, 2017), expresses the duty of the professional to prevent a client’s suicide, placing the professional at risk for liability and legal consideration. As mentioned of being mandated reports, my field placement has direct contact with adults that live within assisted living facilities. It is the duty of the professional to report misconduct and mistreatment of clients by other residents, staff, and including our agencies staff.

Social workers among other staff must follow laws and policies to maintain the functionality of the agency. The client within my field placement as the right to make informal and formal grievances regarding any treatment or lack thereof to be questioned by the agency management. The client also has the right to receive an advocate to properly make such grievances in which is then brought forth to the LHRC-Local Human Rights Committee to assist and provide feedback regarding the final decision, action plan to address the matter if still wanting to proceed with services.

Challenges within the agency and currently with my field placement have not arose due to careful consideration of the client in all matters. A potential challenge that does often worry me is confidentiality between the client, agency staff, and other parties such as friends, family members, and community resources. According to (NASW, 2019) when social workers provide counseling services to families, couples, or groups, social workers should seek agreement among the parties involved concerning each individual’s right to confidentiality and obligation to preserve the confidentiality of information shared by others. It is my duty and the agency staff to ensure there is consent to share information amongst various parties. If an incident was to occur, I believe I would have the support and assistance of the agency, specifically my supervisor to rectify and address the situation in the best fitting manner.

References

Garthwait, C. L. (2017). The social work practicum: A guide and workbook for students (7th ed.) pp. 41-50. Upper Saddle River, NJ: Pearson.

NASW. (2017) Read the Code of Ethics: Ethical Principles. www.socialworkers.org, 2019, www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English.

Response 2

Brianna Bothof  at Wednesday, October 2, 2019 9:06:31 PM

During my field work experience, I have encountered two main legal considerations. First, we work with many children and adolescents who are part of open legal cases for child abuse. While we are primarily helping these clients in a therapeutic way, such as processing trauma and providing family therapy, we do need to have basic understanding of the local court system and processes. Occasionally, we will be called to give testimony during these cases.

Another legal consideration I have encountered is providing guidance to clients who are dealing with past offenses and clearing criminal records. Some of our clients are in recovery for addiction and have serious records; part of our job is to support these clients in their attempts to clear up charges and reenter society. For example, I saw a client today who needs to pay a hefty fine from 5 years ago in order to clear up an open warrant in another state. In serving this client, our therapist has helped provide communication with the parole officer, the judge, and the client to understand the process and formulate a plan. Today, I created a debt payoff chart for the client to track his debt and increase motivation towards clearing this legal burden.

The major challenge I see to adhering to legal considerations is staying within the scope of my expertise. I am not a lawyer and do not have legal training; by providing counsel outside of my scope, I open myself up to legal risk (Garthwait, 2017).  Some clients want to ask serious legal questions that really require a lawyer’s advice, but they cannot afford one. I think that by understanding my own role, having clear guideline with clients, and forming helpful relationships with local attorneys, I can best serve my clients (Garthwait, 2017).

References:

Garthwait, C. L. (2017). The social work practicum: A guide and workbook for students (7th ed.). Upper Saddle River, NJ: Pearson.

Response 3

LeKisha Lee  at Wednesday, October 2, 2019 8:58:49 AM

Week 6 Day 3

Post a blog post that includes:

  • Any legal considerations during your field education experience that you may have had to address or that you might address
    • Just recently we had a college intern and his parent threaten to sue the agency due to the intern allegations of not being compensated. The policy is that we must submit our weekly task every Sunday; specifying what has been done, what needs to be done, and a self-evaluation. In addition to the submission of the weekly task we have “Empowerment calls” every Wednesday night at 9pm to come together as a team to discuss upcoming events, progress with duties/activities that each individual has, and a chance to voice if we need assistance with the tasks given.
    • There was an urgent email sent out to each individual in the agency administration team regarding the importance of completing all task to get paid weeks before this alleged incident and in order to have access to the next weeks task we must adhere to the policy to get compensated (paid interns) or get hours (unpaid interns). This gentleman failed to provide the weekly task sheet, speak up during the calls, and stated every call that his work was completed. After myself and the CEO did check-ups on the task we found out that some agencies he was supposed to reach out to hadn’t even heard of ABC2 before making the check-up call; and that was one of his main task to spread awareness and invite other agencies to our community field day coming up this month. The parent then calls to voice her concerns, opinions, and matters- in the process of that we get another email regarding a parent call in reference to compensation (no name was released, no specific details about what was said between the parties besides compensation), but the intern decides to let us know it was his parent and he carried it on from there.
  • An explanation of potential challenges in adhering to legal considerations during your field education experience
    • Reporting unethical conduct of colleagues can be a challenging situation. For example, the situation above when the email was sent out originally from the CEO it was only to the interns regarding the parent call and a reminder of policy for completing task. After seeing the email with the language and dispute about what needs to be done; I do not think it should have been resolved that way. In my opinion after the call from the parent, the email regarding the call- I think there should have been a meeting with the entire team in the email, the parent, and the other administrators listed above.
    • In a situation such as trying to resolve a situation with a CEO and it may not happen; where must one turn to? I think that we as young adults need more training on handling emotions and expressing how we feel in a positive professional way. According to the NASW Code of Ethics, social workers have a legal and ethical responsibility to treat colleagues with respect, collaborate with other professionals to resolve ethical disputes, consult other colleagues for advice and guidance when this is in the best interest of the client, and report unethical conduct of colleagues.

References

National Association of Social Workers, (2017). Code of ethics of the National Association of Social Workers.  Retrieved from https://www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English.aspx

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W7- Case Study question From Pages 589-591 and 630-631

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W7- Case Study question From Pages 589-591 and 630-631

Note: – Must require——–

APA format (Times New Roman, size 12 and 2 space)

MS Visio diagram OR MS Word Smart Art

Minimum 3 or more References including Sharda mentioned below.

W7: Case Studies – Graded Case Study Assignment (Pages 589-591 and 630-631)

Graded Assignment:  Case Studies – (Follow all steps below)

Carefully review and read both case studies found in your textbook from Pages 589-591 and 630-631

Sharda, R., Delen, D., & Turban, E. (2015) Business intelligence and analytics: Systems for decision support (10th ed.). Boston: Pearson.

Digital: ISBN-13: 978-0-13-340193-6 or Print: ISBN-13: 978-0-13-305090-5

After reading and analyzing both studies, address all case study questions found within the case studies in scholarly detail prepared in a professionally formatted APA paper.

When concluding the paper, expand your analytical and critical thinking skills to develop ideas as a process or operation of steps visually represented in a flow diagram or any other type of created illustration to support your idea which can be used as a proposal to the entity or organization in the cases to correct or improve any case related issues addressed.  This is required for both cases.

When developing illustrations to support a process or operation of steps, Microsoft Word has a tool known as “Smart Art” which is ideal for the development of these types of illustrations or diagrams.  To get acquainted with this tool, everyone can visit www.youtube.com using a keyword search “Microsoft Word Smart Art Tutorials” to find many video demonstrations in using this tool.

Minimum Paper Expectations

· Page Requirements:  The overall paper supporting both cases will include a minimum of “4” pages of written content.

· Research Requirements:  The overall paper will be supported with a minimum of “3” academic sources of research and one of the sources can be the textbook.

· Application Technology:  Microsoft Word will be used to prepare this paper.

· Professional Format: APA will be used to prepare the professional layout and documentation of research.

· Important Note:  Do not fall below minimum page and research requirements.

======

Questions from the text Book which we need to elaborate in our case study

QUESTIONS FOR THE END-OF-CHAPTER APPLICATION CASE (Page 589- 591)

INTRODUCTION —

1. How big is Big Data for Discovery Health?

2. What big data sources did Discovery Health use for their analytic solutions?

3. What were the main data/ analytics challenges Discovery Health was facing?

4. What were the main solutions they have produced?

5. What were the initial results/benefits? What do you think will be the future of Big Data analytics at Discovery?

Diagram flow – MS word ART or MS Visio etc… (This is must)

QUESTIONS FOR THE END-OF-CHAPTER APPLICATION CASE (Page 630-631)

INTRODUCTION —-

1. What is main business problem faced by Southern States Cooperative?

2. How was predictive analytics applied in the application case?

3. What problems were solved by the optimization techniques employed by Southern States Cooperative?

Diagram flow – MS word ART or MS Visio etc… (This is must)

CONCLUSION

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Reference info. Minimum 3 or more.

TEXT BOOK Attached.

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Table of Contents

Introduction. 3

Application case – Tax Collections Optimization for New York State. 3

  1. What is the key difference between the former tax collection system and the new system? 3
  2. List at least three benefits that were derived from implementing the new system. 3
  3. In what ways do analytics and optimization support the generation of an efficient tax collection system? 4
  4. Why was tax collection a target for decreasing the budget deficit in the State of New York? 4

Diagram1. 5

Application case – Solving Crimes by Sharing Digital Forensic Knowledge. 6

  1. Why should digital forensics information be shared among law enforcement communities? 6
  2. What does egocentric theory suggest about knowledge sharing?. 6
  3. What behavior did the developers of NRDFI observe in terms of use of the system?. 7
  4. What additional features might enhance the use and value of such a KMS?. 7

Conclusion. 8

Diagram2. 8

 

 

 

Introduction

There are several difference amid the previous former tax collection and the new tax system. The state incorporated new system that also brought about some several changes on budget deficit and tax collection system. The new system also created more effective and efficient policies and rules on tax collection reducing the need of too many personnel. This paper discusses about both the old system and the new system.

Application case – Tax Collections Optimization for New York State

1. What is the key difference between the former tax collection system and the new system?

First and foremost, difference in that the previous tax system has rigid rules that took a long time to adopt since it needed too much resources while the new system had simple rules that took a short time to implement. Secondly the previous tax system emphasized on what could be done while the new system focus on what should be done by the tax collection officers. Previously the tax collection system employed the linear approach method for the identification and collection of delinquent taxes while the new system incorporated smarter decision on which of the delinquent cases to focus on first within the available framework. The new system was much different from the old system since it utilized the C-RL methodology to set up rules for tax collection while the old one did not incorporate any methodology when setting up new rules.

2.  List at least three benefits that were derived from implementing the new system.

Implementing the new system brought about several advantages. To begin with, the new system that was adopted in the year 2009 allowed the tax collection agency to only gather the delinquent tax whenever it was needed. Second benefit for implementing the new tax system was the fact that there was evident year to year rise in revenue collected from 2007 to 2010 that summed up to 83 million. Anthe third benefit was the fact that there was a 7 percent rise I revenue in the year 2009 and the year 2010 which was as a result of adoption of third new system which increased the revenue collected to support the state programs.

3. In what ways do analytics and optimization support the generation of an efficient tax collection system?

Optimization and analytics supported the effective generation of tax collection system in diverse ways. First the optimization and analytic process were grouped with the Constrained Reinforcement Learning (C-RL) strategy. This strategy assisted the development of the rule for the tax collection founded on the taxpayer features (She, 2017). With this they identified that the previous behavior of the taxpayer was one of the major cause predictor of the taxpayer expected future character, and this realization was leveraged by the methodology utilized. Primary, the data analytics and the future optimization procedure were created founded on inputs such as a list of the businesses rules on the collection of taxes, resources available and the condition of tax collection procedures (Sharda, Delen, & Turban, 2015).

 4. Why was tax collection a target for decreasing the budget deficit in the State of New York?

The reason as to why the tax collection was declining the budget deficit in the State of New York was partly because of the unfavorable state economic conditions before the year 2009. The main part of the state’s budget is the revenue from the tax collection that create around forty percent of the states’ yearly revenue. The tax collection method seemed as the key area that facilitated the reduction of the states’ budget deficit if advanced (Mahalakshmi et al., 2019).

 

 

 

Diagram1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Application case – Solving Crimes by Sharing Digital Forensic Knowledge.

The quality of digital instruments which might be explored using the forensic analysis is overwhelming incorporating things from the home computers direct to the video games console to an engineering module getaway machine. “New hardware, software, and applications are being released into public use daily, and analysts must create new methods to deal with each of them.”.

1. Why should digital forensics information be shared among law enforcement communities?

Digital forensics data should be shared amid the law enforcement communities since it is applied to both cases of crimes committed as well as against the digital assets and utilized in several physical crimes to bring together the evidence and proof of previous connections. Majority of the law enforcement agencies have diverse capabilities to carry out forensics which are at times enlisting the help of other agencies consultants to carry out analyses.  They are shared so that the new techniques are generated, ultimately checked and internally tested by the legal system to prove and generate forensic hypothesis. They are shared since the same methods are applied for other cases, the present proceeding ids guarded by the precedent of the previous case (Holt et al., 2017).

2. What does egocentric theory suggest about knowledge sharing?

Egocentric theory say that the informality based on knowledge transfer is a context that can cause the local pockets of the specialists and the redundancy of the energy geared across the general community at large. For instance, the digital forensics investigator found in Washington DC may end up spending 6 hours to increase the process meant to extract data saved in the slack space inside a hard drive sector. According to this theory the procedure might be shared amid the local colleagues such that the other DF expertise in diverse cities and areas will need to develop their own processes.

3. What behavior did the developers of NRDFI observe in terms of use of the system?

The behavior that the creators of NRDFI observed were that they developed it as a hub geared for knowledge sharing amid the law enforcements bodies. However, they realized that the site was locked down such that only the members of these bodies were in a position to view the content and the ability to share knowledge through uploading tools and documents that might have grown locally inside these departments such that the broader law enforcement bodies of practice might use their own contributions and minimize the redundancy of energy used. They also observed that the “Defence Cyber Crime Center, a co-sponsor of the NRDFI initiative, provided a wealth of knowledge documents and tools in order to seed the system with content (Dang-Nguyen et al., 2015).”

4. What additional features might enhance the use and value of such a KMS?

The additional feature that might enhance the value and the use of KMS incorporate new applications like the “Hash Link,” that can offer the DFI link to associates having a repository hash values which they would maybe require to advance their personal and their directory o that they facilitate the contacting of colleagues in an easier way from other departments or jurisdictions. Another additional feature was the integration of the calendar of events and newsfeed page that were incorporated into the DFI links in the response to the requirements of the users. Another thing is that “Increasingly, commercial software is also being hosted. Some were licensed through grants and others were provided by vendors, but all are free to vetted users of the law enforcement community (Cameron, 2018).”.

 

Conclusion.

The digital forensics investigator found in Washington DC may end up spending 6hours to increase the process meant to extract data saved in the slack space inside a hard drive sector. Egocentric theory say that the informality based on knowledge transfer is a context that can cause the local pockets of the specialists and the redundancy of the energy geared across the general community at large. The behavior that the creators of NRDFI observed were that they developed it as a hub geared for knowledge sharing amid the law enforcements bodies.

Diagram2

 

 

 

 

References

Cameron, L. (2018). Future of digital forensics faces six security challenges in fighting borderless cybercrime and dark web tools. Retrieved from https://www.computer.org/publications/tech-news/research/digital-forensics-security-challenges-cybercrime

Dang-Nguyen, D. T., Pasquini, C., Conotter, V., & Boato, G. (2015, March). Raise: A raw images dataset for digital image forensics. In Proceedings of the 6th ACM Multimedia Systems Conference (pp. 219-224). ACM. Retrieved from https://dl.acm.org/citation.cfm?id=2713194

Holt, T. J., Bossler, A. M., & Seigfried-Spellar, K. C. (2017). Cybercrime and digital forensics: An introduction. Routledge. Retrieved from https://www.taylorfrancis.com/books/9781315296975

Mahalakshmi, P., Puntambekar, V. P., Jain, A., & Singhania, R. (2019). Automatic Toll Tax Collection Using GSM. In Emerging Research in Computing, Information, Communication and Applications (pp. 635-644). Springer, Singapore. Retrieved from https://link.springer.com/chapter/10.1007/978-981-13-6001-5_54

She, Q. (2017). Institutional Innovation and Reforming Path of Tax Collection and Administration Concerning Natural Persons: Based on the new rules of the Revised Draft of the Law on Tax Collection and Administration (draft). International Taxation in China, (2), 3. Retrieved from http://en.cnki.com.cn/Article_en/CJFDTotal-SWSW201702003.htm

Sharda, R., Delen, D., & Turban, E. (2015) Business intelligence and analytics: Systems for decision support (10th ed.). Boston: Pearson.

01/11(Me dis5)

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01/11(Me dis5)

Text book: Brander & Perloff. (2017). Managerial Economics and Strategy, 2nd Edition Pearson ISBN: 9780134472768

1. Study Chapters 9 and 10 of the recommended textbook.

2. Based on the materials in chapters 9 and 10 (Monopoly and Market Power), prepare a lecture in power point:

B. Your PPT should be 20 slides

C. Include at least one solved problem in your PPT. Your solved problem should be one of the problems listed in either chapter 9 or chapter 10. Provide explanations of the problem you solve and discuss how you would apply the concepts in managerial decision-making.

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SOCW 6510 week 11

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SOCW 6510 week 11

MSW Foundation Field Evaluation

Evaluatee Abioye, Titilope Class group 1 Evaluator OLUSESAN KUFORIJI, Matanmi LCSW-C Team 1

Rotation Hebron House, Inc. MD Course MSW Foundation 2 Academic Year 2019/2020

Period 2 From 2019-11-25 To 2020-02-09

Log Date & Time 1/13/2020 1:05:46 PM

Dear Field Instructor: Below are questions regarding the field experience performance of the Walden University MSW student you have been working with this term. Please complete all of the questions and, if a student receives a rating of 1 or 2 on any items in the section, also please give written feedback on what improvement needs to occur. If you have not had the opportunity to observe a student’s performance on one or more of the items please note that in the survey. Please note however that students must have the opportunity to do all of the items indicated in the evaluation by the end of their 2nd term of Field Experience. If you wish to leave the survey and come back to it later, please use the “Save Draft” button at the bottom of the page. Please note that once you submit the evaluation using the “Save Final” button, it will close and you will not be able to make changes. As part of this process you need to review the evaluation with your student. The student can log in under his/her account, review the evaluation, enter comments, and save them. If you have any questions about completing this evaluation feel free to contact field.coordinator@waldenu.edu. Thank you again for all that you do.

 

Please summarize the student’s primary responsibilites:

Works with patients in outpatient mental health clinic, participates in intake processing, psychosocial evaluation and assessments of patients, diagnostic interviews, interdisciplinary treatment plans, therapeutic interventions (individual, family and group), participates in discharge processes and policy formulations.

Please rate the student on each of the following competencies using the following scale:

5 Demonstrates a high level of competency
4 Clearly demonstrates competency
3 Demonstrates minimal level of competency
2 Demonstrates inadequate level of competency
1 Fails to demonstrate even minimal competency
NA Have not had an opportunity to observe (Only use this choice if the student has not had the opportunity to demonstrate the skill. Do not use if the student has had an opportunity but did not demonstrate the skill—this would be rated as “1”.)

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 1 – Demonstrate Ethical and Professional Behavior Please rate the student on each of the following
 4   1. Make ethical decisions by applying the standards of the NASW Code of Ethics, relevant laws and regulations, models for ethical decision-making, ethical conduct of research, and additional codes of ethics as appropriate to context
 5   2. Use reflection and self-regulation to manage personal values and maintain professionalism in practice situations
 5   3. Demonstrate professional demeanor in behavior; appearance; and oral, written, and electronic communication
 5   4. Use technology ethically and appropriately to facilitate practice outcomes
 4   5. Use supervision and consultation to guide professional judgment and behavior

 

Please provide over-all feedback on this competency:

Highly enthusiastic and ready to learn

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 2 – Engage Diversity and Difference in Practice Please rate the student on each of the following
 5   6. Apply and communicate understanding of the importance of diversity and difference in shaping life experiences in practice at the micro, mezzo, and macro levels
 5   7. Present themselves as learners and engage clients and constituencies as experts of their own experiences
 4   8. Apply self-awareness and self-regulation to manage the influence of personal biases and values in working with diverse clients and constituencies

 

Please provide over-all feedback on this competency:

Engages with patients professionally without difficulties

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 3 – Advance Human Rights and Social, Economic, and Environmental Justice Please rate the student on each of the following
 5   9. Apply their understanding of social, economic, and environmental justice to advocate for human rights at the individual and system levels
 5   10. Engage in practices that advance social, economic, and environmental justice

 

Please provide over-all feedback on this competency:

Excellent

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 4 – Engage In Practice-informed Research and Research-informed Practice Please rate the student on each of the following
 4   11. Use practice experience and theory to inform scientific inquiry and research
 4   12. Apply critical thinking to engage in analysis of quantitative and qualitative research methods and research findings
 4   13. Use and translate research evidence to inform and improve practice, policy, and service delivery

 

Please provide over-all feedback on this competency:

Consults with clinicians and makes use of resources within the clinic to improve knowledge

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 5 – Engage in Policy Practice Please rate the student on each of the following
 4   14. Identify social policy at the local, state, and federal level that impacts well-being, service delivery, and access to social services
 4   15. Assess how social welfare and economic policies impact the delivery of and access to social services
 4   16. Apply critical thinking to analyze, formulate, and advocate for policies that advance human rights and social, economic, and environmental justice

 

Please provide over-all feedback on this competency:

Highly commendable

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 6 – Engage with Individuals, Families, Groups, Organizations, and Communities Please rate the student on each of the following
 5   17. Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks to engage with clients and constituencies
 5   18. Use empathy, reflection, and interpersonal skills to effectively engage diverse clients and constituencies

 

Please provide over-all feedback on this competency:

Excellent rapport with patients and families

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 7 – Assess Individuals, Families, Groups, Organizations, and Communities Please rate the student on each of the following
 4   19. Collect and organize data, and apply critical thinking to interpret information from clients and constituencies
 4   20. Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in the analysis of assessment data from clients and constituencies
 4   21. Develop mutually agreed-on intervention goals and objectives based on the critical assessment of strengths, needs, and challenges within clients and constituencies
 4   22. Select appropriate intervention strategies based on the assessment, research knowledge, and values and preferences of clients and constituencies

 

Please provide over-all feedback on this competency:

 

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 8 – Intervene with Individuals, Families, Groups, Organizations, and Communities Please rate the student on each of the following
 4   23. Critically choose and implement interventions to achieve practice goals and enhance capacities of clients and constituencies
 4   24. Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies
 4   25. Use inter-professional collaboration as appropriate to achieve beneficial practice outcomes
 4   26. Negotiate, mediate, and advocate with and on behalf of diverse clients and constituencies
 4   27. Facilitate effective transitions and endings that advance mutually agreed-on goals

 

Please provide over-all feedback on this competency:

 

5 = highly competent, 4 = clearly competent, 3 = minimally competent, 2 = inadequately competent, 1 = fail, NA = not observed

Score Criteria
Competency 9 – Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities Please rate the student on each of the following
 4   28. Select and use appropriate methods for evaluation of outcomes
 4   29. Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in the evaluation of outcomes
 4   30. Critically analyze, monitor, and evaluate intervention and program processes and outcomes
 4   31. Apply evaluation findings to improve practice effectiveness at the micro, mezzo, and macro levels

 

Please provide over-all feedback on this competency:

 

Please rate the student’s overall performance. Excellent

Please add any additional comments that you may have about the student and his or her performance.

 

Tuesday, February 4, 2020

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Consumer Behavior Case Study 7

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Consumer Behavior Case Study 7

ASSIGNMENT

Week 7 Case

Please Follow the example case and complete the following case study.  Please note that all sections must be complete.  The key issues section is critical.  Look for the terms and concepts that we have learned and apply them to the case.  Do not define the key issues.  What in the case makes them the key issue? 

Grading Rubric:

  1. Case Summary 2 points
  2. Key issues 10 points
  3. Personal Analysis 3 points
  4. Case Questions 9 points
  5. Conclusion 2 points

CASE STUDY

SUCCESS AT THE BOTTOM OF THE PYRAMID? P&G’S GILLETTE GUARD SHOWS IT’S POSSIBLE

Consumer behavior is influenced by internal and external factors. One of the external factors that sets real boundaries for consumers is their level of income. Some marketers refer to strategies directed at different income tiers as targeting certain levels of a pyramid. Marketing to the “bottom of the pyramid,” focusing on consumers with very limited financial means, ­became well-known in 2004 when C. K. Prahalad wrote The Fortune at the Bottom of the Pyramid. He envisioned companies marketing affordable products to the millions of consumers around the world with limited income and unmet needs. He believed that companies could help consumers and be profitable at the same time.

A number of companies have attempted to make this model work. Puriet, an in-home water purification system manufactured by Hindustan Unilever Limited, was developed for low-income consumers and has found success by offering a 6-month installment plan to make the $25 price more manageable. The Nokia 105, introduced by Microsoft, is a $25 basic cell phone with an alarm clock, flashlight, and FM radio. It was priced specifically for low-income consumers and has sold millions of phones since its introduction in 2013.

However bottom of the pyramid strategies are not always as workable as companies would have imagined. The Nokia 5 has struggled to be financially sustainable and has faced challenges as low-income consumers gravitate toward smart phones that are decreasing in cost. Other companies missed the mark because of a lack of research, discovering in the end that consumers could not afford their product or could opt for a cheaper, more local offering. Some companies have been pushed by investors to show profitability in the short-term with their low-income market initiatives, which has been difficult to accomplish. In some instances the only way to make their business model work over the long term is to partner with a nongovernmental organization (NGO) which could help them to gain access to consumers through their established connections within countries.

Let’s consider the possibilities in India, a country with considerable bottom of the pyramid potential. World Bank 2013 data show India’s population at 1.24 billion people and per ­capita income at $125 a month. The McKinsey Global Institute estimates that 78 percent of the that population fall into the bottom of the pyramid category, with the majority living in ­rural India. They predict that this market may be worth $1.5 trillion by 2020. The sheer numbers of consumers and the overall ­potential make this market appealing to marketers, but still the low level of income poses considerable challenges.

For years Procter & Gamble (P&G) has worked to find ways to capture market share of the men’s razor market in India. They felt that there was a significant opportunity to meet the shaving needs of Indian men at the bottom of the pyramid. Unfortunately, early efforts, like their Vector razor, were undermined by a misunderstanding of the shaving process for men in India, many of whom did not have access to running water. More recently, P&G introduced the Gillette Guard. This razor was developed based on 3,000 hours of research over 18 months, some of it conducted in the homes of low-income Indian men. They asked the men about their shaving rituals and observed them in the process of shaving. What P&G found is that they typically shave on the floors of their huts with no electricity, using a bowl of water and no mirror. Their primary objective is to avoid cutting themselves. This research proved to be invaluable in the development of the new razor.

The Gillette Guard was the result of what Alberto Carvalho, vice president, global Gillette, described as a focus on not only producing a razor that would meet the needs of these consumers, but doing it at “ruthless cost.” This meant paying attention to the smallest details, designing a stripped down single blade razor with only four components versus the 25 found in more sophisticated razors. Jim Keighley, associate director for product engineering, says “I can remember talking about changes to this product that were worth a thousandth, or two thousandths of a cent.” In the end they were able to produce a razor that cost one third of the previously introduced Vector. Selling price for the Gillette Guard ended up at 15 rupees (34 cents) and razor blades at 5 rupees (12 cents).

DISCUSSION QUESTIONS

  1. CS 12-1Using the “4A’s” framework in Figure 12.1, analyze the considerations that went into the development of the Gillette Guard razor for the Indian market.
  2. CS 12-2Are companies targeting the bottom of the pyramid taking advantage of vulnerable consumers with limited resources?
  3. CS 12-3More than half of U.S. workers earn less than $30,000 a year, barely above the poverty line for a family of five. What would you recommend to a company looking to target the bottom of the pyramid consumers in the United States?

Please follow this guideline:

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WEEKLY CASE INSTRUCTIONS

This assignment is due by midnight on Sunday, at the end of each week. No late assignments will be accepted without advance permission from the instructor.

On every case assignment you must meet the minimum standards for depth and organization. Any case analysis that is under 500 words (not counting title and references) will receive a zero. Each case also must have a minimum of 3 outside references, not counting the textbook.

Below is a Sample Case Analysis.  This sample gives you a clear example of how the required case analysis format should be delivered. Follow this format in your analysis.

Do not use the Key Marketing Issues used in the sample case. Each case will have its own set of Key Marketing Issues which you will choose based on the details of the case content and the class reading. Follow this format on all 8 case analyzes.

Sample Case Assignment Analysis Format

MRKT 5000 Online Course

(Instructional notes in red)

(Your name here)

Can Pepsi make Pepsi One the One? (This is a case from a previous edition of the Marketing text – not currently in your text book. This is only a sample analysis to demonstrate analysis format only)

CASE SUMMARY:

Pepsi One is an innovative product launched in the market by PepsiCo to keep the image of innovation, fast movement, and competitiveness.  The case includes the steps of a new-product development process.  Emphasizing the launch of the product and the ways that Pepsi One is getting more familiar to the target market.   Pepsi One is becoming a successful product by getting more market share from the main competitor Coca-Cola.

(Each case to be analyzed will be read from the text, with specific questions assigned)

KEY MARKETING ISSUES

  • Line extension – Development of a product that is closely related to existing products in the line but meets different customer needs.  Pepsi One is a product that tries to differentiate itself from the normal diet products, to reach different target markets.

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  • Product modification – Change in one or more characteristics of a product. Pepsi changed the sweetener to acesulfane potassium (ace K) to create the Pepsi One.
  • Aesthetic modification – Changes to the sensory appeal of a product.   Pepsi tried to appeal as a not a new diet drink but a new way of tasting a soda.
  • New-product development process – A seven-phase process for introducing products: Idea generation, Screening, Concept testing, Business analysis, Product development, Test marketing, Commercialization.  The PepsiCo performed all phases of new-product development in order to ensure the product would succeed in the market.
  • Product differentiation – Creating and designing products so that customers perceive them as different from competing products.  Pepsi One tries to differentiate itself being the only low calorie drinks that taste exactly as a regular drink (Pepsi).
  • Product design – How a product is conceived, planned, and produced.
  • Styling – The physical appearance of a product.   Pepsi One omits the word “diet” and even the word Pepsi, is secondary to the thick, black lettering of the word “One”.
  • Product positioning – Creating and maintaining a certain concept of a product in customers’ minds.  Through advertising the company tried to keep the idea of the product in customer’s minds.

(These are the issues in this particular case – each case will have a different set of Key Issues)

Personal Case Analysis

I learned that Pepsi One was a product created by a modification of an existent product “Pepsi Diet”.  The product modification was the sweetener used.   A new taste of cola was added to the appeal for a low calorie soft drink.  By trying to differentiate Pepsi One from a classic Diet product, PepsiCo shows its innovative style and gain market share from Coca-Cola.

CASE QUESTIONS

1-    Is Pepsi One a new product, a modified product, or a line extension?  Explain your answer.

Pepsi One is a new product, line extension and a modified product.  Pepsi changed the sweetener to acesulfane potassium (ace K) to create the Pepsi One and tried to be unique by being a low calorie soft drink, which tastes a regular soft drink.

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2-    In what way is Pepsi One positioned?

Pepsi One was positioned by including characteristics that target market most desires.  Understanding the diet aspect of Pepsi One helped attract an unusual market segment for a diet drink:  cola-loving males in their 20s and 30s. The product is not made to compete head to head with Diet Pepsi.

3-    Over the years, PepsiCo has had a number of product failures.  Evaluate PepsiCo management’s decision to introduce Pepsi One?

PepsiCo was launched just after test indicated consumers liked its taste as much as its creators did.  In extensive home-use tests, almost 70 percent of Pepsi One tasters reported they would purchase the product again.  To differentiate Pepsi One from the horde of diet soft drinks, PepsiCo focused on the product’s taste, which is almost indistinguishable from the taste of sugared soft drinks.

CONCLUSIONS

The company that wants to be competitive needs to be innovative and always introduce new products in the market.  PepsiCo used line extension of its Diet products to create Pepsi One.  Pepsi One is a product modification as well, which was consisted of in changing the sweetener to acesulfane potassium (ace K).  This aesthetic modification provided the product differentiation that appealed to customers as product with low calorie that tastes as a regular soft drink.  The different product design that included change on the styling never seen before, helped to position the product among the cola-loving males in there 20s and 30s.  By being innovative Pepsi One is guaranteeing its position on the soft drinks market, taking some market share from its big rival “Coca-cola.”

Works Cited

(Each analysis must include a minimum of three outside references, not counting the text or references from the case subject directly)

Bramhall, Joe, “Pepsi Inc”, Hoovers, http://www.hoovers.com/xm-holdings/–ID_60656–/free-co-factsheet.xhtml

“Choosing a soft drink”, Soda pop.com Click & Learn:  http://www.pepsicity.com/rpsm/edOid/105548/rpem/ccd/lookLearn.do

Deitz, Corey, “Learn the Difference to Make the Best Choice For Yourself”, Your Guide to softdrinks, December 29, 2005, Pepsi and Coke Comparison Chart

http://pop.about.com/od/satelliteradio/a/blsatcomparecht.htm

Company Profile, “Pepsi, Inc”, February 10, 2006, NAMC Newswire, http://www.newswire.com/companyprofiles/xmsr.html

Insight from Standard & Poor’s, S&P Boosts Pepsi to Strong Buy, BusinessWeek online, February 9, 2006, http://www.businessweek.com/investor/content/feb2006/pi20060209_35961.htm?chan=tc

(Make sure your name is at the top of the paper)

(Remember that any paper with less the 500 words of content – not counting the words from the questions and references – will receive a zero)

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Anthropology reading response

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Anthropology reading response

Article

Sterk, Claire “Fieldwork on Prostitution in the Era of Aids” from 2012 Conformity and Conflict, Readings in Cultural Anthropology. Pearson, New York

Stryker, Rachael “Public Interest Ethnography-Women’s Prisons and Health Care in California” from from 2012 Conformity and Conflict, Readings in Cultural Anthropology.  Pearson, New York

Format :

1 – Citation (found below)

2 – The central theme of the reading / article

3 – A few paragraphs of what the reading / article was about

4 – Your critical thoughts and feelings on the reading / article, such as did it change your view of the topic. This is your opportunity to share a personal experience, draw other commonalities from what you read in the article to your life experience, or ask a question you had from the articles.

THIS IS NOT A SUMMARY. Each response should be at least a page to a page and a half long and they must be thorough.

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SOCW-6210-6351-Wk1-Responses

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SOCW-6210-6351-Wk1-Responses

Response 1:

Resiliency

Respond to at least two colleagues in one or more of the following ways:

        

·      Add to your colleague’s suggestion for applying resiliency to Talia’s case by suggesting an adaptation of the strategy.

·      Critique your colleague’s suggested application of resiliency to social work practice, stating whether you might use the strategy in your own practice, and why. 

·      Be sure to support your responses with specific references to the resources. If you are using additional articles, be sure to provide full APA-formatted citations for your references.
 

Colleague 1: B

Nineteen year old Talia Johnson was the victim of a rape at a fraternity party (Plummer, Makris and Brocksen, 2014).  This week’s video depiction highlights Talia’s struggle with navigating her way back into the life she knew prior to the sexual assault (Laureate Education, 2013).  The social worker has a glimpse into her daily life, particularly as she struggles with her parent’s understandable discomfort with their daughter remaining on campus (Laureate Education, 2013).  Talia views her current situation as stagnant and not easily changeable.  During these situations, the professional charged with helping the client achieve the best positive outcomes when pairing their innate resiliency with a Strengths Based Perspective (Zastrow and Kirst- Ashman, 2016).  Zastrow and Kirst-Ashman recognize the importance of emphasizing one’s resiliency, particularly when faced with undeniable adversity (Zastrow and Kirst-Ashman, 2016).

 

While this may be proven as an effective approach, convincing a client who is experiencing consistent feelings of helplessness and hopelessness, is certainly not an easy feat.  Therefore, the focus of this approach should remain small, manageable tasks seen through to completion (Zastrow and Kirst-Ashman, 2016).  In Talia’s case, perhaps suggesting she schedules agreed upon times to speak with her mother would alleviate the stress she feels by receiving the numerous phone calls (Laureate Education, 2013).  The premise behind this suggestion is that when Talia starts seeing small daily success, she may start “buying in” to the fact that she, too, can come back from the trauma that has placed her where she is.  Thus, her acceptance of her own resiliency, while her innate strengths are continually highlighted by the social worker, will only add to her achievement of positive outcomes (Zastrow and Kirst – Ashman, 2016).

 

By applying this concept of resiliency to Talia’s case, it is clear how this would be an effective approach within my own future social work practice.  Every client with whom a social worker comes in contact, has some innate level of resiliency.  Finding the opportunities to point out resiliency, even in its simplest form, becomes the responsibility of the professional charged with guiding the client toward the desired outcomes.   For example, when a client drives a car for the first time after being involved in a car accident, this can be identified as  form of resiliency and the first step in achieving their goals.  The ultimate goal would be for the client to recognize this resiliency within himself, but until this time the social worker can serve as the client’s “strength identifier.”

 

Laureate Education (Producer). (2013). Johnson family: Episode 5 [Video file]. Retrieved from https://class.waldenu.edu

 

Plummer, S. -B., Makris, S., & Brocksen, S. M. (Eds.). (2014). Baltimore, MD: Laureate International Universities Publishing. [Vital Source e-reader

 

Zastrow, C. H., & Kirst-Ashman, K. K. (2016). Understanding human behavior and the social environment (10th ed.). Boston, MA:  Cengage Learning.

 

Colleague 2: J

Talia is a 19-year-old college student who was sexually assaulted at a frat party. After seeking help from campus resources and the services of a counselor, she has begun to experience high levels of anxiety and stress (Plummer, Makris, and Brocksen, 2014). While Talia has begun to resent her counselor for the coping mechanisms she has given Talia, Talia has nonetheless continued to do the things suggested for her, such as journaling, going to group meetings, and talking about her feelings (Laureate Education, 2013). As an observer, these behaviors exhibited by Talia all suggest that she is a resilient individual who refuses to let the things that have befallen her ruin her life permanently.

 

As a social worker, it can be a very difficult task to convince a client that they are resilient, especially when they feel like their life is falling apart. As mentioned by Zastrow and Kirst-Ashman (2016,) giving the individual small, manageable tasks to achieve can boost their confidence and encourage them to take on larger, more difficult tasks. The social worker in Talia’s case already has proof that she is resilient by Talia’s compliance and adherence to journaling and going to group meetings (Laureate Education, 2013).

 

In my own practice, using the concept of resiliency will only serve to increase my client’s self-esteem and self-worth. By giving clients small goals that they can achieve, I can build up their confidence and determination. I think it will also be important to still call clients resilient when they fail at a goal- by still coming to sessions and admitting failure, they are only improving themselves. This would also give them the chance to evaluate the goal or their performance and see what went wrong, what can be done to fix it, and when can it be tried again. Resiliency means to be able to keep going through adversity; it also means to be able to adapt and change with the situations at hand. By instilling this in clients, they can begin the healing process.

 

Laureate Education (Producer). (2013). Johnson family: Episode 5 [Video file]. Retrieved from https://class.waldenu.edu.

 

Plummer, S.-B., Makris, S., & Brocksen, S. M. (2013). The Johnson Family. In Sessions: Case Histories. Laureate Education, Inc.

Zastrow, C. H., & Kirst-Ashman, K. K. (2016). Understanding human behavior and the social environment (10th ed.). Boston, MA:  Cengage Learning.

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Response 2:

 

Discussion: Micro vs. Macro Practice

 

·      Respond to at least two colleagues by identifying three reasons that macro practice should not be dominated by micro practice if social work policy is to effectively deal with the problems of oppressed and marginalized groups.

·      Support your response with specific references to the resources. Be sure to provide full APA citations for your references.
Colleague 1: D

Micro practice is to work with individuals.  Macro practice is to work at the organizational level.  Micro practice has come to dominate the social work profession because if we were to break down the macro and mezzo levels, we are left with individuals.  “Social workers have long recognized that micro and macro practice are complementary, but they have generally emphasized the micro, individual treatment aspect of the profession” (Popple & Leighninger, 2015, p. 7).  It has been discussed plenty that social workers find themselves working with individuals a majority of the time.  The root of the individual’s issues is based on things that are bigger than the individual (Popple & Leighninger, 2015, p. 7).

 

Popple, P. R., & Leighninger, L. (2015). The policy-based profession: An introduction to social welfare policy analysis for social workers. (6th ed.). Upper Saddle River, NJ: Pearson Education.

 

Colleague 2: R

The dichotomy between micro and macro social worker practice varies in the approaches used. Micro social worker practices are based on the ideas on how to better equip the individual to deal with societal needs and expectations. If there is an individual in need of services, the micro approach will link that individual to services to assist their individual underlying needs. The macro social worker approach attempts to have the community meet people at their levels of need. The idea behind the macro level approach to is discuss social worker and the needs of group of individual to larger organizations and agencies such as schools or child welfare agencies. In essence, and as mentioned in this week’s reading, the ideas of micro and macro practices are to compliment from one another. Understanding the needs of one might be just be the needs of the general population of that area, (Popple & Leighninger, 2015). Therefore becoming familiar and effective with using techniques on the micro level, might uncover solutions to bigger societal problems in communities.

 

Popple, P.R., & Leighninger, L. 2015. The police-based profession: Introduction to social welfare policy analysis for social workers. 6th ed. Upper Saddle River, NJ: Pearson Educations

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Eng 2

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Eng 2

Reflect upon the literature and share how 1 of the literary pieces, characters, or authors studied in this course can be used as a Christian witness or salvific tool to fulfill the Great Commission. Identify the title, character, or author of the chosen literary piece and begin with a cogent thesis statement; offer detailed support and show control over the topic.

 

Story: Everyman

 

Example:

Everyman can be used for Christian witness in a materialistic society because of the theme of an unavoidable reckoning with God. Firstly, in a materialistic society, people assume their worth in earthly commodities with no thought of the afterlife. Death is not recognized by Everyman because he is consumed with his wealth and even attempts to bribe death to delay. This drama causes an awakening that money cannot buy eternal life.

Secondly, Everyman possesses the Biblical concept that every man dies and has to give an account alone before a righteous God. Everyman tries to find traveling companions with many declining his offer. Death is unavoidable and the outcome is hopeless apart from the grace of God in Jesus.  In conclusion, Everyman is profitable in Christian witness because of the themes of a reckoning before God and mankind’s hopelessness apart from the grace of God in Jesus.

Reference

Anonymous. ( N.D./ 2011). Everyman. In Y. Adu-Gyamfi and M. R. Schmidt. Literature and Spirituality. (p.265-287). New York: Pearson

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