Case Study Discussion (Wendy’s)

Case Study Discussion (Wendy’s)

  • Please read the case and analyze it by answering these case analysis questions.
  • You may answer each case discussion question in each paragraph and separate different paragraphs for different questions. You don’t have to copy the discussion questions in your answer.
  • Although quantity is not quality, however I do not accept 1-2 sentence answers to each question. Please make a thorough case analysis, post 300 to 500 words’ case analysis (roughly 1.5-3 pages double spaced with12-font), and post it in the text entry format online.

 

Synopsis:

The Wendy’s Company (Wendy’s) is one of America’s most iconic fast food chains. Founded by Dave Thomas in Columbus, Ohio, in 1969, it is currently the third-largest hamburger chain in the United States.

Wendy’s has a strong presence in the United States, but not in foreign markets, despite a long history of international expansion. Wendy’s first foray into global markets occurred in 1976, when the company opened a restaurant in Canada. Since then, Wendy’s has opened restaurants in many foreign countries including Germany, Mexico, New Zealand, Indonesia, Greece, Turkey, Guatemala, and Italy. Wendy’s has at times struggled in the global arena, with failed ventures in Argentina, South Korea, Hong Kong, Russia, and Singapore. While Wendy’s is operating in 32 countries, it has only 637 restaurants operating outside of the United States.

This case deals with the international expansion plans of a fast food giant. Wendy’s international presence is poor, and growth in domestic markets is difficult to achieve as fast food is no longer growing in the United States. Further, the company faces fierce competition from competitors in both the fast food industry and the fast-casual dinning industry. However, there is high growth potential in a number of international markets. In May 2018, the company’s chief executive officer, Todd A. Penegor, needs to determine which foreign market(s) to target as well as

 

Case Discussion Questions:

  1. What impact (if any) could Wendy’s prior failures in international markets have on its current expansion effort?
  2. What challenges or issues might Wendy’s face in making a significant expansion into Africa?
  3. Using the marketing mix (i.e., product, price, place, promotion), determine what changes Wendy’s might have to make to its operations if it opens restaurants in the foreign markets highlighted in the case.
  4. Imagine that Wendy’s will open 1000 restaurants in a foreign market(s). Which foreign market(s) would you suggest it enter, and how many restaurants would you suggest it open in each market?

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Project Management : Opening a restaurant

Project Management : Opening a restaurant

Develop Risk Assessment Matrix that showcases; list of identified risks, and risk response strategy.

Must use APA format.

List references if any.

I will attach the paper you have to use to develop the Risk assessment matrix .

Project Introduction

The business plan in place is to create a restaurant with a stable project management team. The chief project officer has to have the discipline of initiating, planning, executing, controlling, and closing the work of our team by achieving and completing the task at hand that fits our budget, timeline, and market overview.

Our project is to create a Caribbean restaurant that will target Asian communities with the flavors that everyone will love to visit in Queens, NY. The restaurant will focus on the Caribbean/Asian cuisine, island atmosphere, great music, and traditional hospitality. We will provide the best service and allow our customers access to most of their away-from-home daily meals on a one-stop-shop basis. We will want our restaurant to become the best place to eat.

The restaurant’s layout will be indoor and outside dining, take out, and delivery. Having all of the above will provide a better way for our patrons to decide which is best for them to enjoy our cuisine.

Project Charter

 

Project Name: Opening a Restaurant
Location: Queens, NY
Project Manager: Tyler Diaz
Project Start Date:

Project Completion Date:

September 27th, 2020

January 20th, 2021

Project Description and product: This project is to create a restaurant in Queens, New York. It will be preparing Caribbean cuisine. The project targets to produce and deliver Caribbean food in Queens’ market.
Project Objectives: The project’s objectives are to provide healthy Caribbean meals while giving their customers affordable meals with the value of their money. For the project to meet this objective, it will avoid expensive means of delivering their products and use less expensive ingredients while preparing these Caribbean meals.
Milestone: Project management plan, staffing plan, employee training plan, project schedule, site review, buying and setting up equipment, project design review, and restaurant opening.
Budget: Estimated labor- $150,000

Material cost- $500,000

Traveling cost- $20,000

Contractors- $60,000

Total Estimated cost- $730,000

Project Constraints: The main factors that will affect this project are budgetary constraints, competition, food allergies, labor laws, staff training, time management, and insufficient resources.
Project Major Risks: Delays in delivering construction materials, wrong estimation of materials, harsh weather conditions, contractors’ poor performance, and hiked labor fees.
Key Stakeholders: Tyler Diaz, Project manager

Camilla Anderson, Executive director

David Johnson, Marketing manager

Heather Hopkins, Supplies manager

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Project Justification

The project prepares the opening and start of the Caribbean restaurant. Providing the best Caribbean food and services aims at improving the satisfaction of the customer. Moreover, Project management is vital because it ensures what is being presented or delivered is right and will give the real value to ensure that businesses achieve their objectives (Meredith et al., 2017). The project of starting a Caribbean restaurant is to provide the Caribbean food and services like the take-out and dine in.

Quantitative

Caribbean Restaurant sampling and population uses a random sample for the number of customers coming. In data collection, the restaurant uses highly structured questionnaires, and in data analysis, there are statistical calculations used by their employees. In results and reporting, the restaurant uses exact numerical results for their customers.

Qualitative Analysis

In qualitative analysis, sampling involves the quality of services offered, but the numbers are not meaningful. There are less structured interviews and questions in data collection because the employees think that they may offend some customers. In data interpretation and analysis, the restaurant uses content analysis. When reporting on the results, they provide detailed instructions but less generalized ones.

Stakeholders’ Interests

The Caribbean Restaurant stakeholders include employees, owners, founders, and customers. Customers are the core stakeholders because the sole purpose of starting the restaurant is to cater to their needs. Customers are essential to any business, including that of a restaurant, because they are the drivers of revenues. Without them, it can be much difficult for the restaurant business to exist. Caribbean Restaurant ensures attainment of the customer’s satisfaction to ensure that they do not opt for their competitors. Therefore, serving customer satisfaction is essential for Caribbean Restaurant. The owners and founders are crucial for Caribbean Restaurant because they ensure smooth running, and they reflect on the past and chart the way forward. Employees in Caribbean Restaurant work to provide the needs of the customers to their satisfaction. Notably, customers ensure that customers are satisfied with their services to avoid their complaints. Therefore, all the stakeholders at Caribbean Restaurant have an interest in the success of the restaurant.

Stakeholders Identification

Project Stakeholders
  Internal External
Affected by Project Process Project Manager

Functional Manager

Subject Matter Experts

Employees

Equipment Suppliers

Real Estate Owner / Landlord

Contactors

Creditors

Neighbors

Media

Partners

County government

Affected by Project Result Internal customer

Sponsor

 

Food suppliers

Environment Regulators

Competitors

Community leaders

Customers

Project Assumptions

Assumptions are suppositions made during project planning that are treated as correct or factual, though they have not been proven (Meredith et al, 2017).

  • The project scope will not change once the stakeholders sign off on the scope statement
  • Materials will arrive as planned within the project schedule.
  • There will be no changes to the budget once approved.
  • Project resources will be available when assigned.
  • We will be able to hire and train staff within the project schedule.
  • We will receive stakeholder approval of the project.

Scope Statement

Project Justification: The restaurant will be located in Queens, New York. It will major in producing Caribbean meals since this city is located on an island; hence seafood is more likely to be purchased in this area. Queens is a strategic location for this restaurant.

Project Scope Description: The restaurant will be producing and delivering Caribbean foods in Queens, New York. Besides, the restaurant will sell food at affordable prices.

Project Deliverables (Russell, 2015): Choosing a brand for the restaurant. Forming Menu Items. Writing down the business plan for the restaurant. Getting funds for the restaurant, which might include applying for a loan. Choosing a strategic location for the restaurant. Getting permits and licenses for the business from the government. Finding food suppliers and the necessary equipment. Designing the layout of the business. Employing the right employees. Finally, advertising the restaurant.

Project in scope and out of scope:

  1. In scope-One acre for building space. Employing the right staff to work in the business. Produce Caribbean foods and deliver them on time upon request by customers.

2.Out of scope-It will produce other meals other than Caribbean food.

 

Work Breakdown Structure

Work Breakdown Schedule (WBS) is essential as complex project processes are classified into simpler activities. According to General Knowledge (2019), WBS is “a process of subdividing the project deliverables and project work into smaller, more manageable components” (1). Therefore, the WBS will make the Caribbean restaurant project more controllable as different teams will focus on their responsibilities to ensure timely completion of the activities. Additionally, the project manager, Tyler Diaz, can conduct a follow-up and identify what is missing and whether the budget can sustain the restaurant opening plans.

Additionally, the WBS helps the project manager determine the needed work to make the project successful (Harned, 2019) successfully. After determining the derivable, it will be easier to identify the specific tasks and activities.

The WBS incorporates different aspects, mainly the project scope. The scope entails different processes and factors determining the project’s success, such as objectives, deliverables, tasks, budget or co,t, and deadlines. The project scope’s main elements that interact with each other through a WBS include project initiation, scope planning, scope definition, scope verification, and change control. Khan (2006) argues that a detailed WBS translates to various levels in the hierarchy. Therefore, the Caribbean restaurant project WBS can have different stages depending on the variables and the tasks.

Caribbean restaurant WBS will be deliverable oriented, where the second level of hierarchy highlights the main derivable while the third level includes the activities that are necessary for level two to be complete. This type of WBS is effective and organized, hence easier to track processes to eliminate unnecessary activities and expenses. The main deliverables include materials, developing the menu, licenses, raw food suppliers, necessary equipment, and employing restaurant staff.

Materials include the construction tools, technique, and labor required to complete the project. The plan would be to break down the construction into packages such as the contractor, building materials needed, labor, and the estimated cost. Additionally, the restaurant will not operate without permit and license, especially because it is an enterprise dealing with the food; public health standards will be adhered to. It will be prudent to determine the license fees and the renewal duration.

The restaurant plans to focus mainly on Caribbean cuisine; therefore, identifying the relevant suppliers and food sources in advance are necessary. Moreover, not all chefs are specialized in Caribbean cuisines; therefore, qualified individuals, including other employees such as waiters, will be recruited. Training will be offered to meet the needs and goals of the Caribbean restaurant. Change control will also be put into consideration in case the restaurant management decides to offer different cuisine.

Other WBS includes employees and necessary equipment after the construction process has been finalized. The restaurant cannot function without the workers who are also the project stakeholders. The employees will undergo orientation and training to ensure they are well equipped with the right work ethic. The budget of each derivable can be estimated through the work breakdown structure, which will later be useful in the Cost budget.

Therefore, from the discussion, it is evident that WBS is beneficial for project managers as it simplifies the complex project. This also helps in reducing costs and unnecessary activities. Without the WBS, the project would have been challenging to manage and control. Below is an illustration of the Caribbean Restaurant work breakdown structure.

Fig 1. Caribbean Restaurant WBS 

Project Schedule

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Cost Budget

With a planned $850,000 business credit line, Caribbean Restaurant will have sufficient capital to construct the restaurant, receive permits & licenses, hire staff, purchase equipment and secure food supplies for the fiscal year 2020-2021. Most expenses will be incurred during the Sept-Dec 2020 construction period.

Category Budget Sept 2020 Oct 2020 Nov 2020 Dec 2020
  1. Materials
$500,000
     Contractor $125,000 $50,000 $25,000 $25,000 $25,000
     Land $75,000 $75,000 $0 $0 $0
     Labor $125,000 $35,000 $30,000 $35,000 $25,000
     Building Materials $100,000 $25,000 $25,000 $25,000 $25,000
     Delivery Van $75,000 $0 $0 $75,000
2.                  Regulations/Licenses $20,000
     Permit $5,000 $0 $0 $0 $5,000
     License $15,000 $15,000 $0 $0 $0
3.                  Staff $150,000
     Chef ($8,333.33/mo) $100,000 $8,333.33 $6,250 $6,250 $6,250
     Waiters / Staff   ($2,000/mo) $24,000 $2,000 $2,000 $2,000 $2,000
     Training $36,000 $16,000 $10,000 $5,000 $5,000
4.                  Menu $120,000
     Food Supply (10k/mo) $120,000 $10,000 $10,000 $10,000 $10,000
5.                  Equipment $60,000
     Cooking Equipment $30,000 $30,000 $0 $0 $0
     Cutlery / Plating $10,000 $0 $10,000 $0 $0
     Tables, Chairs, Decor $20,000 $20,000 $0 $0 $0
TOTAL $850,000

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Phoenix MGT 498 Strategic Management Research Project PowerPoint

Phoenix MGT 498 Strategic Management Research Project PowerPoint

Create a PowerPoint presentation with speaker notes for Caterpillar Inc. leadership in which you summarize your key findings, propose recommendations, and provide rationale for your recommendations. Use enough slides to address all of the assignment.

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Respond to the following prompts:

  • Summarize your evaluation of the alignment between what Caterpillar Inc. is currently doing and their mission, vision, or values statement. Would you propose any changes to Caterpillar Inc.’s mission, vision or values statements? Why or why not? (Refer to Wk 1, Bullet #4.)
  • Summarize your assessment of whether Caterpillar Inc. is leveraging the appropriate value and cost drivers for their business strategy. Would you propose any changes? Why or why not? (Refer to Wk 2, Bullet #3.)
  • Summarize your analysis of the strengths and weaknesses of Caterpillar Inc’s competitive advantages. Based on your analysis would you propose any changes? Why or why not? (Refer to Wk 2, Bullet #4.)
  • Summarize your assessment of whether Caterpillar Inc. is using the appropriate measures to verify its strategic effectiveness. Based on your analysis would you propose any changes? Why or why not? (Refer to Wk 3, Bullet #1.)
  • Summarize your evaluation of Caterpillar Inc.’s competitive position and how they have responded to shifts in the external and internal environments. Would you propose any changes in how Caterpillar Inc. responds to shifts in the external and internal environments? Why or why not? (Refer to Wk 3, Bullet #5.)
  • Summarize your evaluation of how mergers and acquisitions in the past 5 years have contributed to Caterpillar Inc.’s performance. Would you propose that Caterpillar Inc. pursue mergers and acquisitions in the future? Why or why not? (Wk 4, Bullet #2.)
  • Summarize your assessment of Caterpillar Inc.’s global strategy. Based on your assessment would you propose any changes? Why or why not? (Refer to Wk 4, Bullet #3.)

Week 2, 3, and 4 assignments are attached for references to the questions on this assignment. All answers are in these papers.

Strategic Management Research Journal

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Describe the role of strategic planning in achieving a competitive advantage.

Strategic planning is an organisational process of defining direction or strategy and making vital decisions on resources allocation to pursue the strategy. Strategic planning can also extend to the control measures for guiding and controlling the implementation of the strategy. Strategic planning could be a perplexing process. With perseverance, persistence, and a resilient team efforts, strategic planning can be the start of a predictable and improved results for an organization. Sometimes when business practices get off track, strategic planning can help in directing the recovery process (David & David, 2019). When an organisation treat strategic planning as a continuous process, it will help the organisation in attaining a competitive advantage. Strategic planning will act as an aggressive assurance of a better and improved day-to-say implementation of business activities and practices.

Assess Caterpillar Inc. to determine whether their top focus is accounting profitability, shareholder value creation, or economic value creation.

Caterpillar Inc. is an American corporation that designs, engineers, develops, manufactures and sells engines, machinery, insurance and financial products to consumers through an international dealer network. Caterpillar Inc. is the largest building equipment manufacturer in the world (Caterpillar.com). The company’s top focus is shareholder value creation. The company intends to create shareholder value by investing more in the company’s strengths, and offering better value for its customers, to make sure they are more effectively using the company’s products and services. Caterpillar’s employees are also key to the customers’ success. The company always focuses on empowering its global team and promoting an inclusive and positive environment.

Assess whether Caterpillar Inc. leverages the appropriate value and cost drivers for their business strategy.

We can define a value driver as a capability or an activity that adds value/worth to a product/service or a company. In other words, they are activities that increase profitability, promote growth, and reduce risk, according to strategic goals. A cost driver, on the contrary, is an activity that results in changes in the activity’s cost. Caterpillar Inc. leverages appropriate cost and value drivers. The company leverages an information-driven approach to guide the company’s decision-making process. This usually positions the company on sustained profitable growth. The company is always devoted to understanding the customers’ needs, hence delivering the leading products/services in the industry.

Analyse the strengths and weaknesses of Caterpillar Inc’s competitive advantages.

There are several aspects and factors that add to the corporation’s competitive advantage. These factors make the corporation noticeable irrespective of the endless competition in the industry. Caterpillar’s competitive advantage includes its strong and sound brand image and its strong world-wide distribution network, to name a few. The corporation’s strong and sound brand image has enabled the company to increase its customer base. It has also allowed the company to introduce new products/services easily and has enhanced customer loyalty. Strong world-wide distribution network has ensured that the company’s products/services reach all customers, hence increasing its profitability. However, the company is less innovative (Paugam et al., 2016). This weakness makes the corporation vulnerable to opponents that invest in the technology aggressively. The company also has limited connections in emergent markets. This weakness prevents the company from maximizing profits and revenues.

Evaluate the influence of ethics, social responsibility, and legal considerations on strategic planning.

Setting an organisational vision, values, and strategies is the starting point of any business. Building the strategies with a strong sense of ethics, aligning the strategies with all the legal requirement, and arranging them in line with the well-being of every stakeholders and the society at large is an essential part of strategic planning. Integrating ethical consideration on strategic planning means relying on society’s norms and standard of what institutes right or wrong as the basis of the organization’s policies and plans. Ethics will shape the actions and decisions of every individual in a company. On the other hand, strategic decisions of companies have the potential to affect many people across the universe. Therefore, failure to consider the social issues in strategic planning may lead to negative effects for the surrounding communities, the environment, and the shareholders. Legal consideration, on the contrary, ensures that the company is in line with all the rules and regulations.

Discuss the value of corporate social responsibility (CSR), and determine if Caterpillar Inc.’s CSR meets those values.

Corporate social responsibility is how organizations manage their practices to produce a general positive effect on society at large. It covers social impact, ethics, and sustainability. The five pillars/values that make up CSR include: community, marketplace, environment, governance and communication, and workplace. Different organizations can decide to focus on different areas. Caterpillar Inc’s CSR meets those values. Caterpillar Inc has adopted several philanthropic practices to show its dedication to the community. One of the practices is the development of the Caterpillar Foundation. The company normally uses the foundation to aid, direct money, and resources to the community. The company is also involved with the United Way, a collaboration of charitable organizations in America.

Analyse the role of ethics and social responsibility in developing Caterpillar Inc.’s strategic plan while considering stakeholder needs and agenda.

Social responsibility and ethics play a significant part in developing a strategic plan for a company. Ethics governs the action of Caterpillar’s employees (Ferrell & Fraedrich, 2015). Considering social issues in developing the company’s strategic plan ensures that the company’s strategic decisions do not have a negative impact on the community. Caterpillar has many responsibilities to its stakeholders. The organisation must consider the needs and agendas of the stakeholders to make possible and appropriate decisions. This means that the company should not take an unethical decision that is risky to the company and affects its reputation in society. The company performs ethical responsibilities that satisfy the agendas and needs of the stakeholders.

References

Caterpillar.com. Who we are. Retrieved from: https://www.caterpillar.com/en/company/who-we-are.html

David, F. R., & David, F. R. (2019). Strategic management: A competitive advantage approach, concepts and cases. Pearson.

Ferrell, O. C., & Fraedrich, J. (2015). Business ethics: Ethical decision making & cases. Nelson Education.

Paugam, L., André, P., Philippe, H., & Harfouche, R. (2016). Brand valuation. Routledge.

Caterpillar Inc.’s measures of verifying its strategic effectiveness

From my point of view, caterpillar is using the right measures. This company is the world leader in the production of development and mining hardware, diesel. Petroleum, gas turbines, and sophisticated gas motors. The operations of caterpillar are centered around finding answers that can make a superior world for their clients and attract investors through developments.

Being a company with value, Caterpillar adopts a technique driven by date called the operating and execution model. The company uses this methodology to ensure its leadership processes are under control and that the company achieves maximum development. The main strategy that caterpillar has also applied successfully is the understanding of the needs of the client. According to caterpillar (2019), their customers rely on their products to improve their lives and their living standards. The company in partnership with its stakeholders are working hard to drive the company into greatness by working on;

  • Company greatness in operations. The company is working hard to expand its operations. This includes ensuring there is security, quality, discipline in prices, and obtain a favorable position in the market.
  • Empowering the client – the company is striving to empower its client through various arrangements that are aimed at building reliability with the client and fortifying associations with its clients.

 

Summarize Caterpillar Inc.’s organizational structure.

Caterpillar has a simple organizational structure which ensures the company corporately designs, manufactures, and sells mining, equipment, gas engines, and construction machines. The company adopts a decentralized structure of management. This structure was the appropriate one in the quest to get near to the customers and satisfy their needs easily. The company does not rely on management levels for direction, instead, they adopt a very short chain of command which ensures ideas can flow easily from directors, to line, and to production managers and vice versa. The structure of Caterpillar gives a clear picture on how the company keeps evolving in its industry. The management understands how important it is to engage with employees at all levels.

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Caterpillar Inc.’s organizational structure

Caterpillar’s organization structure is considered Holacratic because of its decentralized system of management. Caterpillar has been making constant improvements to its organizational structure utilizing the evolving technology. Its decisions are made across a holarchy of managed groups and not management hierarchy. The board of directors of the company are independent. Caterpillar has five group managers supervised by the company chief executive officer. The five managers/presidents play the role of supervising twenty-five vice managers/presidents who have to carry out various duties in the sectors of geographical regions, various facilities, service centers, and marketing regions.

As Morgan (2015) describes holacracy, this structure allows for the distribution of decision making while giving everyone in organization the chance to participate in management. The company does not rely on the levels on management and therefore its decisions flow very fast. According to Caterpillar (2015), the support part of the company is also restructured and the mining sector combined with the global mining business divisions to unite sales, products, marketing, and operations. The company is divided into small divisions which are meant to ensure there is efficiency, easy, and faster decision-making, thus reducing complexity. Its organization structure enables the company to achieve its goals easily.

 

Why Caterpillar Inc. leadership should study and understand the company’s internal and external environments.

According to Rothaermel (2017), it is important for any enterprise to understand their external and internal environment. Caterpillar is not operating on a vacuum, but rather it carries out business in a dynamic environment with ups and downs. The ups and downs (challenges) have an effect on how caterpillar operates and determines a lot whether they will achieve their objectives. It is important for Caterpillar’s leadership to understand the internal environment so that they can have a great deal of control over the business internally which will guide decisions that are made day in day out. By understanding the internal environment, they will easily be able to chose the products they can buy, chose employees hey can recruit, the kind of products they can distribute, and the places to distribute them.

The external business environment can be difficulty for Caterpillar to control and beyond the company’s management. This is why its leadership needs to do a continuous study of the external surrounding and adapt their operations accordingly. For instance, global competition is not something Caterpillar can change or control, but its leadership can learn and then adopt the necessary strategies that can help them deal with the competition. Factors such as inflation and interest rates need serious assessments so that the company can prepare. This very crucial for an enterprise like Caterpillar.

 

Caterpillar Inc.’s competitive position

The main source of caterpillar’s competitive advantage is the high quality of its items. In its industry, Caterpillar produces high quality machines and this has given them a sharp advantage over their competitors. It has also been able to gain a competitive advantage through its economies of scale and its strong inventory network that the company has built over the years. Since it has given its customers a priority and worked on its inventory system, Caterpillar has had the opportunity to expand tremendously. The clients depend a lot on the items of Caterpillar due to their economies of scale which enable them to produce top-notch quality items which they sell at a lower cost. According to United States Securities and Exchange (2015), the products and support services of Caterpillar are sold worldwide.  Lower prices have also managed to attract a lot of clients who have helped the company shape their position in the market. The company has shaped both its internal and external environment because it competes on the basis of performance, quality, price, and the type of service to customers.

 

References

Caterpillar (2019). About Caterpillar. https://www.caterpillar.com/en/company.html

Caterpillar Inc. (2015). Caterpillar Announces New Organizational Structure for Mining and Customer and Dealer-Facing Divisions; Focus on Innovation and Data Analytics Remains a Key Priority. Retrieved from https://www.prnewswire.com/news-releases/caterpillar-announces-new-organizational-structure-for-mining-and-customer-and-dealer-facing-divisions-focus-on-innovation-and-data-analytics-remains-a-key-priority-300148348.html

Morgan J. (2015). The 5 Types Of Organizational Structures: Part 5, Holacratic Organizations. Retrieved from https://www.forbes.com/sites/jacobmorgan/2015/07/20/the-5-types-of-organizational-structures-part-5-holacratic-organizations/#5f6c872048a2

Rothaermel, F. T. (2017). Strategic management. New York, NY: McGraw-Hill Education.

 

Statements, F. L. UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 FORM 10-K.

Identify Caterpillar Inc.’s short-term versus long-term goals.

For over eighty-five years, Caterpillar Company has been making possible progress and steering sustainable and productive change on all continents. With 2018 revenue and sales of approximately $54.7 billion, an increase from 2017 sales and revenue of approximately $45.5 billion, the Company is among the world’s leading producer of mining and construction equipment, natural gas and diesel, and industrial gas turbines (Caterpillar.com). Caterpillar is also a prominent services provider through Caterpillar Logistics, Caterpillar Financial Services, Progress Rail Services, and Caterpillar Re-manufacturing Services.

The Company has established aspirational short-term and long-term goals for its product and operations stewardship. These goals will enable the company to lead the industry to a more sustainable and brighter future. The company’s short-term goal is to concentrate on efficiency improvements (Souder et al., 2017). These efforts will contribute to the company’s year-over-year performance improvements. On the other hand, the company’s long-term goals include: delivering greater results, developing and nurturing the best team, and becoming the universal leader in all places it conducts its business

Evaluate how mergers and acquisitions in the past 5 years have contributed to Caterpillar Inc.’s performance.

In today’s world, companies are bound to compete to stay on top. However, there are certain companies that are more successful and prosperous than others. These companies grab any opportunity that comes their way to stay ahead of others. These opportunities include merging with or acquiring other companies (Riepina et al., 2018). Just like other companies, Caterpillar has acquired several companies. Caterpillar Inc. has acquired approximately 35 entities, including 3 in the past five years.  In 2015, CAT announced its acquisition of ESRG Technologies Group, a data analytics developer and vessel monitoring within the marine industry. ESRG has offered remote monitoring and data analysis technology for assets in the naval defence and marine sectors since its initiation in 2000. Similarly, in 2016, Caterpillar Oil and Gas division acquired Kemper Valve and Fittings Corp. Kemper Valve & Fittings Corp has been producing low and high pressure pipe unions and other related products. In 2017, CAT acquired Yard Club, a corporation created to make more effective use of construction and other heavy machines.

All these acquisitions have contributed largely to CAT’s performance. The acquisitions have enabled the entity to enjoy economies of scale, hence decreasing its operational costs. Acquisitions have also enabled the corporation to have an easy entry in international markets. It has also enabled the corporation to have a competitive advantage over its competitors since the company has a larger market share. The increased market share has contributed a lot to the company’s revenue and sales. As stated earlier, in 2018, the company’s sales and revenue were approximately $54.7 billion, an increase from 2017 sales and revenue of approximately $45.5 billion.

Assess Caterpillar Inc.’s global strategy (international, multi-domestic, global-standardization, or transnational).

One essential thing that companies should do for them to grow is to pursue global customers. By pursuing global customers, companies will get access to a larger customer base, hence, enjoy increased profits and revenue. Going global also allows companies to diversify their market, hence, revenue sources will be more stable. Going global also improves a company’s reputation. Companies that can successfully pursue and attract global customers may enjoy the prestige of referring themselves as international companies. However, the process of pursuing global customers can be tricky.

Caterpillar Inc. decided to compete as a local entity in a foreign market. These have been the company’s success ever since. In 2018, external sales accounted for approximately 58.5% of the company’s total revenue. The company serves approximately 193 countries over its dealer network.. Additionally, CAT has employed thousands of individuals all over the world.  According to the 2018’s annual report, CAT hired around 104,000 full-time employees of whom around 59,400 are outside the U. S.

When we take a closer look at what Caterpillar is doing right domestically and globally, the most essential criterion relates to financial matters. The company usually allocates money to the best and highest use (Goffin, 2017). Even though this has been a problem with any companies, CAT has been able always focus on that. The other thing is the quality of their products and services. Although the company faces competition from companies such as Komatsu, John Deere, Kobe Steel, Volvo Construction Equipment, and Kubota, to name a few, quality products and services have enabled the company to enjoy the prosperity its enjoys currently and will continue to enjoy in the future.

The types of innovation Caterpillar Inc.’s uses, such as radical incremental, disruptive, and architectural innovation. Identify types of innovation Caterpillar Inc. has used over time.

Caterpillar Inc. has a very long history of innovation, from the very first commercial popular tractor to electric-drive technology, and many more. The company continue to build on these legacies with the formation of ground-breaking results/solutions-results that will influence the company’s competitors, allow customers to build a better life, and to change the future.

In the past, the company used incremental innovation. Incremental innovation is among the most popular innovations. This type of innovation normally uses the company’s existing technology (Un & Asakawa, 2015). Examples entail adding new features or elements to an existing product/service or removing certain features. Later on, the company changed to disruptive innovation, which involves the introduction of new processes or technology in the current market. However, it was difficult to change the company’s culture of improving the company’s existing product/service.

References

Goffin, K. (2017). Caterpillar: a service brand for customer peace of mind. The Business & Management Collection.

https://www.caterpillar.com/en/company/who-we-are.html

Riepina, I., Vostriakova, V., Chukhraieva, N., & Bril, M. (2018). M&A financial levers in management of business value.

Souder, D., Bromiley, P., Mitchell, S., & Reilly, G. (2017). Does Investing in the Long Term Pay Off for Firms?. Rutgers Business Review2(2).

Un, C. A., & Asakawa, K. (2015). Types of R&D collaborations and process innovation: The benefit of collaborating upstream in the knowledge chain. Journal of Product Innovation Management32(1), 138-153.

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Week 1 assignment

Week 1 assignment

Determine the type of organization you would like for your company (sole proprietor, partnership, corporation, etc.) and explain the advantages and disadvantages of your selection.

Writing, using software, and interpreting results is a large part of your learning experience. These assignments are designed to improve your use of technology and communication skills. Using proper business English and resources from the library you will comment and share your research with your classmates. Make sure you note your source in proper APA format.

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case study 2-wk#6

case study 2-wk#6

Read and complete the case study titled, “BREITT, STARR & DIAMOND LLC.” on page 369 at the end of Chapter 12. Read the entire case study and answer the (3) questions that immediately follow it. Using the attached document to develop your ideas, the case paper should be approximately 650-750 words total following the APA style of writing.

BREITT, STARR, & DIAMOND LLC

Case Study #2 (pg. 368-369)

 

Discussion Questions:

 

  1. Assume that hiring a General Manager of Operations was a good idea. What leadership style would be most effective in this position (General Manager of Operations)? Why?
  2. What leader behaviors did Brad Howser exhibit? How well did they fit the needs of the ad agency?
  3. Consider your own leadership style. What are some of your tendencies, and how might you change your perspective?

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Week 7 Assignment

Week 7 Assignment

For this Assignment, review Case 14-1, “Global Oil” in Chapter 14 (pp. 649-654) of your course text and reflect on the information presented. Consider how the balanced scorecard should be implemented, including how it the results of this implementation might contribute to organizational decision making.

The Assignment:

  • Provide a critical analysis of M&R’s implementation of the balanced scorecard, including an identification of the strengths and weaknesses of the program.
  • Prepare a response to the following: Was the adoption of the balanced scorecard at M&R responsible for turning around the organization’s financial performance? Explain why or why not.

2-3 paragraphs in APA format

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Project Management : Opening a restaurant

Project Management : Opening a restaurant

Project Schedule: Develop a project schedule based on project activities from the WBS.

Please do a project schedule . I will attach the WBS that needs to be used in reference . Show references if any others .

Work Breakdown Structure

Work Breakdown Schedule (WBS) is essential as complex project processes are classified into simpler activities. According to General Knowledge (2019), WBS is “a process of subdividing the project deliverables and project work into smaller, more manageable components” (1). Additionally, the WBS helps the project manager determine the needed work to make the project successful (Harned, 2019) successfully. After determining the derivable, it will be easier to identify the specific tasks and activities.

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The WBS incorporates different aspects, mainly the project scope.  The project scope’s main elements that interact with each other through a WBS include project initiation, scope planning, scope definition, scope verification, and change control. Khan (2006) argues that a detailed WBS translates to various levels in the hierarchy. Therefore, the Caribbean restaurant project WBS can have different stages depending on the variables and the tasks.

Caribbean restaurant WBS will be deliverable oriented. This type of WBS is effective and organized, hence easier to track processes to eliminate unnecessary activities and expenses. The main deliverables include construction, installation, resource management, advertisement and marketing, materials, developing the menu, licenses, contracts, necessary equipment, and closing.

Caribbean Restaurant work breakdown structure.

WBS Code Deliverable Name Definition
1 Project Planning and Analysis Includes identification of main elements of the project and execution steps
1.1 Project charter and scope Entails the project’s name, description, objectives, budget, milestones,
1.2 Location Deciding the appropriate venue
1.3 Budget Shows how different phases have been allocated funds
1.4 Management of Resources Supervising and controlling of resources such as employees and other assets
1.5 Application of Licenses License to operate a restaurant, environmental regulations, and public health permits
1.6 Contracts Agreement with different service providers

Contracting different service providers

1.6.1 Interior designer Agreement with interior designer in terms of the general appearance of the restaurant
1.6.2 Furniture dealer contract Indoor and outdoor furniture designs agreement
1.6.3 Food suppliers contracts Agreeing with individuals or firms supplying fresh food to restaurants
2. Construction Describes the various construction phases
2.1 Indoor and outdoor dining area Constructing the restaurant according to the Caribbean and Asian design
2.2 Kitchen Designing cooking area and spaces for appliances/equipment used in the kitchen
2.3 Storage room For storing fresh supplies and foods
2.4 Washroom Cloakrooms for ladies, gentlemen, and individuals with disabilities
2.5 Reception/ cashier section The area will be designed at the entrance
2.6 Windows, doors, emergency exit These will be installed for ventilation, entry, and exit, and emergency escape, respectively
2.7 Garbage point Spaces for food wastes
2.8 Electricity Providing power for lighting, cooking, and to operate appliances/equipment
2.9 Plumbing Pipes for water supply
2.10 Air conditioning For air circulation purposes
2.11 Flooring Installing anti-slippery floors for safety reasons
2.12 Parking Providing space for automobiles and bikes
3.0 Installations Involves the fitting of appliances
3.1 Kitchen appliances Installing kitchen appliances
3.2 Fire extinguishers For safety in case of fire accidents
3.3 Wi-Fi Customers can browse or Skype while enjoying their meal
3.4 Surveillance Cameras For security reasons
4.0 Software Development Software to enhance convenience and marketing reasons
4.1 Website For communication and restaurant information
4.2 Restaurant mobile application For convenience such as payment of bills, general updates
5.0 Resources Resources for effective and efficient operations
5.1 Delivery Van For easy delivery of ordered food
5.2 Ingredients and Spices For cooking different Asian and Caribbean cuisines
5.3 Cutlery and Dishes For serving and cooking purposes
6.0 Human Resources The main activities in this phase include recruiting and training employees
6.1 Staff recruitment The employees include managers, chefs, waiters, security officers, cleaners, receptionists, and drivers
6.2 Staff training Training every employee to conduct their duties professionally
6.2.1 Cuisine Ensuring that the Asian menu and related cuisine will be prepared
6.2.2 Training materials Use of different training manuals including online materials including rules
7.0 Advertisement and Marketing Notifying customers about the restaurant
7.1 Flyers Flyers will be printed and distributed
7.2 Newspapers and Magazines Advertising the restaurant opening details in the dailies
7.3 Social media The use of the internet and social media platforms for wider information coverage and feedbacks
7.4 Offering meal perks and offers The main objective is to attract customers
8.0 Closing Finalizing the project
8.1 Inspection To ensure everything is in order
8.2 Cleaning Making the restaurant clean and presentable
8.3 Presenting the restaurant to sponsors Showing the sponsors the restaurant
8.4 Opening ceremony Celebrating the launch of the restaurant with the invited quests

 

 

References

  1. Global Knowledge. (2019). What Is Project Scope Management? An Overview.

https://www.globalknowledge.com/us-en/resources/resource-library/articles/project-scope-management/

  1. Harned, B. (2019). What Is a Work Breakdown Structure? Teamgantt https://www.teamgantt.com/blog/how-to-estimate-projects-accurately-using-a-work-breakdown-structure
  2. Khan, A. (2006). Project Scope Management. Cost Engineering, 48(6). https://brainmass.com/file/225952/Khan.pdf

 

Astronomy

Astronomy

Background Material

Answer the following questions after reviewing the “Kepler’s Laws and Planetary Motion” and “Newton and Planetary Motion” background pages.


Question 1: Draw a line connecting each law on the left with a description of it on the right.

 

planets move faster when close to the sun

 

planets orbit the sun in elliptical paths

 

planets with large orbits take a long time to complete an orbit

Question 2: When written as P2 = a3 Kepler’s 3rd Law (with P in years and a in AU) is applicable to …

a) any object orbiting our sun.

b) any object orbiting any star.

c) any object orbiting any other object.

Question 3: The ellipse to the right has an eccentricity of about … a) 0.25

b) 0.5

c) 0.75

d) 0.9

Question 4: For a planet in an elliptical orbit to “sweep out equal areas in equal amounts of time” it must …

a) move slowest when near the sun.

b) move fastest when near the sun.

c) move at the same speed at all times.

d) have a perfectly circular orbit.

 

Question 5: If a planet is twice as far from the sun at aphelion than at perihelion, then the strength of the gravitational force at aphelion will be as it is at perihelion.

a) four times as much

b) twice as much

c) the same

d) one half as much

e) one quarter as much

Kepler’s 1st Law

If you have not already done so, launch the NAAP Planetary Orbit Simulator.

Tip: You can     change the value of a slider by     clicking on the slider bar or by entering a number in the value box.

Open the Kepler’s 1st Law tab if it is not already (it’s open by default).

· Enable all 5 check boxes.

· The white dot is the “simulated planet”. One can click on it and drag it around.

· Change the size of the orbit with the semimajor axis slider. Note how the background grid indicates change in scale while the displayed orbit size remains the same.

· Change the eccentricity and note how it affects the shape of the orbit.

Be aware that the ranges of several parameters are limited by practical issues that occur when creating a simulator rather than any true physical limitations. We have limited the semi-major axis to 50 AU since that covers most of the objects in which we are interested in our solar system and have limited eccentricity to 0.7 since the ellipses would be hard to fit on the screen for larger values. Note that the semi-major axis is aligned horizontally for all elliptical orbits created in this simulator, where they are randomly aligned in our solar system.

· Animate the simulated planet. You may need to increase the animation rate for very large orbits or decrease it for small ones.

· The planetary presets set the simulated planet’s parameters to those like our solar system’s planets. Explore these options.

Question 6: For what eccentricity is the secondary focus (which is usually empty) located at the sun? What is the shape of this orbit?

 

Question 7: Create an orbit with a = 20 AU and e = 0. Drag the planet first to the far left of the ellipse and then to the far right. What are the values of r1 and r2 at these locations?

 

r1 (AU)

r2 (AU)

 

Far Left

 

Far Right

Question 8: Create an orbit with a = 20 AU and e = 0.5. Drag the planet first to the far left of the ellipse and then to the far right. What are the values of r1 and r2 at these locations?

 

r1   (AU)

r2   (AU)

 

Far Left

 

Far Right

Question 9: For the ellipse with a = 20 AU and e = 0.5, can you find a point in the orbit where r1 and r2 are equal? Sketch the ellipse, the location of this point, and r1 and r2 in the space below.

Question 10: What is the value of the sum of r1 and r2 and how does it relate to the ellipse properties? Is this true for all ellipses?

 

Question 11: It is easy to create an ellipse using a loop of string and two thumbtacks. The string is first stretched over the thumbtacks which act as foci. The string is then pulled tight using the pencil which can then trace out the ellipse.

Assume that you wish to draw an ellipse

with a semi-major axis of a = 20 cm and e = 0.5. Using what you have learned earlier in this lab, what would be the appropriate distances for a) the separation of the thumbtacks and b) the length of the string? Please fully explain how you determine these values.

Kepler’s 2nd Law

· Use the “clear optional features” button to remove the 1st Law features.

· Open the Kepler’s 2nd Law tab.

· Press the “start sweeping” button. Adjust the semimajor axis and animation rate so that the planet moves at a reasonable speed.

· Adjust the size of the sweep using the “adjust size” slider.

· Click and drag the sweep segment around. Note how the shape of the sweep segment changes, but the area does not.

· Add more sweeps. Erase all sweeps with the “erase sweeps” button.

· The “sweep continuously” check box will cause sweeps to be created continuously when sweeping. Test this option.

Question 12: Erase all sweeps and create an ellipse with a = 1 AU and e = 0. Set the fractional sweep size to one-twelfth of the period. Drag the sweep segment around. Does its size or shape change?

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Question 13: Leave the semi-major axis at a = 1 AU and change the eccentricity to e =

0.5. Drag the sweep segment around and note that its size and shape change. Where is the sweep segment the “skinniest”? Where is it the “fattest”? Where is the planet when it is sweeping out each of these segments? (What names do astronomers use for these positions?)

 

Question 14: What eccentricity in the simulator gives the greatest variation of sweep segment shape?

 

Question 15: Halley’s comet has a semimajor axis of about 18.5 AU, a period of 76 years, and an eccentricity of about 0.97 (so Halley’s orbit cannot be shown in this simulator.) The orbit of Halley’s Comet, the Earth’s Orbit, and the Sun are shown in the diagram below (not exactly to scale). Based upon what you know about Kepler’s 2nd Law, explain why we can only see the comet for about 6 months every orbit (76 years)?

 

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Kepler’s 3rd Law

· Use the “clear optional features” button to remove the 2nd Law features.

· Open the Kepler’s 3rd Law tab.

Question 16: Use the simulator to complete the table below.

 

Object

P (years)

a (AU)

e

P2

a3

 

Earth

1.00

 

Mars

1.52

 

Ceres

2.77

0.08

 

Chiron

50.7

0.38

Question 17: As the size of a planet’s orbit increases, what happens to its period?

 

Question 18: Start with the Earth’s orbit and change the  eccentricity to  0.6. Does changing the eccentricity change the period of the planet?

 

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Newtonian Features

· Important: Use the “clear optional features” button to remove other features.

· Open the Newtonian features tab.

· Click both show vector boxes to show both the velocity and the acceleration of the planet. Observe the direction and length of the arrows. The length is proportional to the values of the vector in the plot.

Question 19: The acceleration vector is always pointing towards what object in the simulator?
Question 20: Create an ellipse with a = 5 AU and e = 0.5. For each marked location on the plot below indicate a) whether the velocity is increasing or decreasing at the point in

 

the orbit (by circling the appropriate arrow) and b) the angle θ between the velocity and

acceleration vectors. Note that one is completed for you.

 

Question 21: Where do the maximum and minimum values of velocity occur in the orbit?

Question 22: Can you describe a general rule which identifies where in the orbit velocity is increasing and where it is decreasing? What is the angle between the velocity and acceleration vectors at these times?

 

Astronomers refer to planets in their orbits as “forever falling into the sun”. There is an attractive gravitational force between the sun and a planet. By Newton’s 3rd law it is equal in magnitude for both objects. However, because the planet is so much less massive than the sun, the resulting acceleration (from Newton’s 2nd law) is much larger.

Acceleration is defined as the change in velocity – both of which are vector quantities. Thus, acceleration continually changes the magnitude and direction of velocity. As long as the angle between acceleration and velocity is less than 90°, the magnitude of velocity will increase. While Kepler’s laws are largely descriptive of what planet’s do, Newton’s laws allow us to describe the nature of an orbit in fundamental physical laws!

Worksheet for Light Spectrum and Plant Growth Lab

Worksheet for Light Spectrum and Plant Growth Lab

Instructions:

· Go to the following Virtual Lab Website http://www.glencoe.com/sites/common_assets/science/virtual_labs/LS12/LS12.html

· The virtual lab runs under Flash. You may need to enable your browser to run it.

· Watch the short video clip about the white light spectrum and the pigments in plants.

· Using the controls to run the experiment, collect data to fill in the tables for radish and lettuce.

o Select a plant

o Select the color for each chamber

o Turn the light switch “On” to run the experiment

o Use your mouse to grab the ruler and measure the height of the tallest part of the plant to the nearest centimeter. The height of each plant counts as one observation.

o Record the data in the appropriate data table.

o Calculate the average height of the plant for each color.

Table for Spinach (already filled out)

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COLOR

Red

Orange

Green

Blue

Violet

 

Measured Height of plant 

(cm)

Observation 1

16

16

1

18

14

 

Observation 2

22

17

3

22

19

 

Observation 3

17

12

2

17

15

 

AVERAGE

18.3

15.0

2.0

17.0

16.0

TABLES TO FILL OUT

1. Table for Radish 

 

COLOR

Red

Orange

Green

Blue

Violet

 

Measured Height of plant 

(cm)

Observation 1

 

Observation 2

 

Observation 3

 

AVERAGE

2. Table for Lettuce

 

COLOR

Red

Orange

Green

Blue

Violet

 

Measured Height of plant 

(cm)

Observation 1

 

Observation 2

 

Observation 3

 

AVERAGE

QUESTIONS TO ANSWER

3. Based on these observations, which color of light causes the greatest amount of plant growth?

4. Based on these observations, which color of light causes the least amount of plant growth?

5. In a short paragraph, explain how these observations are consistent with the information presented in the short video?

6. Given that white light contains all colors of the spectrum, what growth results would you expect under white light?

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Assignment: Personal Philosophy of Public Health Education

Assignment: Personal Philosophy of Public Health Education

Why does creating a personal philosophy of public health education matter? Your personal philosophy influences the decisions you make and actions you take as a public health educator. And, as expressed in the quote above, you are more likely to take responsibility for the choices you make as a public health educator by clearly articulating your beliefs and perspectives. Developing a personal philosophy has additional professional benefits. For instance, employers in an interview may ask you to state your personal philosophy of public health education. Knowing your personal philosophy not only prepares you to respond, it also allows the employers to determine whether you fit within their organization’s culture.

To prepare for this Assignment:

  • Review the process for developing a philosophy of public health education, as well as the examples of public health education philosophies, provided in Chapter 3 of the Cottrell, Girvan, and McKenzie course text.
  • Begin to draft your own personal philosophy of public health education practice and the approaches you will use in your work.
  • Review the “Predominant Health Education/Promotion Philosophies” section of Chapter 3 and be prepared to compare your philosophy with these philosophies. Use the questions at the end of the “Developing a Philosophy” section to guide your comparison.

To complete this Assignment, write a 2- to 3-page paper that includes the following:

  • Your personal philosophy of public health education (1–2 pages), which should be based on one of the five predominant philosophies of public health education
  • A comparison of your philosophy to one or more of the five predominant philosophies of public health education
  • Note: Your personal philosophy is not about “telling your story.” Rather, it involves thinking about your own practice of health education and how you will apply theories in the field.

Your written assignments must follow APA guidelines. Be sure to support your work with specific citations from this week’s Learning Resources and additional scholarly sources as appropriate.

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Chapter 3 Philosophical Foundations Chapter Objectives After reading this chapter and answering the questions at the end, you should be able to: Define the terms philosophy, wellness, holistic, and symmetry, and identify common elements between them. Discuss the importance of developing a personal philosophy about life. Compare and contrast the advantages and disadvantages of having similar life and occupational philosophies. Formulate a statement that describes your personal philosophy of life and identify the influences that account for your philosophy. Identify and explain the differences between the following health education/promotion philosophies: behavior change philosophy cognitive-based philosophy decision-making philosophy freeing or functioning philosophy social change philosophy eclectic philosophy Explain how a health education specialist might use each of the six health education/promotion philosophies listed above to address a situation in a scenario. Create and defend your own philosophy of health education/promotion. Kristy has been exploring health-related careers and is interested in pursuing a major in health education/promotion. Her interest has been partially piqued by the fact that her parents’ lives improved when they began to lower their cholesterol and increase their exercise by incorporating information and strategies presented to them by a health education specialist employed by their physician. The health education specialist worked with Kristy’s parents on a regular basis for nearly six months, and they gave rave reviews on that specialist’s methodologies. As a result, her parents were able to reduce or eliminate several of the medications they had been taking. Kristy also had to admit that the entire family’s health had benefited from her parents’ “new” lifestyle. In thinking about a career as a health education specialist, Kristy formulated several questions. Her inquiry included the philosophies, styles, and methods of practice held or used by health education specialists. Others were related to the profession as a whole and how someone decides whether becoming a health education specialist is a good match for her or his philosophy of life. This chapter addresses some of the same questions that Kristy contemplated in relation to the practice of health education/promotion and possibly becoming a health education specialist. To that end, we will explore questions such as What is a philosophy? Why does a person need a philosophy? What are some of the philosophies or philosophical principles associated with the notion of health? What philosophical viewpoints related to health education/promotion are held by some of the past and current leading health education specialists? How is a philosophy developed? What are the predominant philosophies used in the practice of health education/promotion today? How will adopting any of the health education/promotion philosophies impact the way health education specialists practice in their chosen setting? The purpose of discussing the development of a health education/promotion philosophy is not to provide a treatise on “the nature of the world,” so to speak, but to emphasize the importance of a guiding philosophy to the practice of any profession. Smith (2010) notes, “When a health educator identifies and organizes concepts deemed as valuable in relation to health outcomes, he or she can begin to form a philosophical framework for functioning comfortably and effectively” (p. 51). Gambesia (2013) adds, “Our philosophy of public health education, therefore, will strongly influence our approach as to what we do as health education specialists” (p. 11). The term philosophy may seem to some to describe an almost ethereal, esoteric academic exercise. In actuality, however, a well-considered philosophy provides the underpinnings that serve to bridge theory and practice. Although various general types of philosophies of health education/promotion are covered later in the chapter, the following example might help you begin to see the importance of how a health education specialist’s philosophy helps in determining his or her practice approach in working with individuals and communities. Consider the case of Julieta, a 30-year-old mother of two, who smokes, does not exercise regularly, eats many of her meals at fast-food restaurants, and has a family history of heart disease. Julieta is enrolled in a required personal health course at a local university. She is going back to school to become a bilingual elementary school teacher. Because a health risk appraisal is a required part of the class, she has made an appointment to visit Javier, one of the health education specialists in the health promotion center on campus. Javier has adopted the philosophy of behavior change. As a proponent of this approach, he believes that all people are capable of changing their health behavior if they can be shown the steps to success. Initially, he would use a behavior change contract method to get Julieta to try to eliminate one or two of her negative health behaviors. As a part of this process, some preliminary analysis would be done in an attempt to identify the triggers that cause her to engage in negative health behaviors. He would help her identify short-term and long-term goals. Together they would establish specific and measurable objectives to reach those goals, and strategies to reach the objectives. He would also try to ensure that she receives some appropriate reward for every objective and goal she accomplishes. During the visit, Javier also shares with Julieta that there are other health education specialists at the center who employ different philosophies from his and that she might benefit from also visiting one of them. The results of Julieta’s visits to the other health education specialists are covered later in this chapter.

What Is a Philosophy? The word philosophy comes from Greek and literally means “the love of wisdom” or “the love of learning.” The term philosophy in this chapter means a statement summarizing the attitudes, principles, beliefs, values, and concepts held by an individual or a group. In an academic setting, a philosopher studies the topics of ethics, logic, politics, metaphysics, theology, or aesthetics. It is certainly not imperative that a person be an academic philosopher to have a philosophy. All of us have convictions, ideas, values, experiences, and attitudes about one or more of the philosophy topics listed above as they apply to life. These are the building blocks (sometimes known as principles) that make up any philosophy. A person who has generated his or her personal philosophy of how life operates for him or her often is inquisitive about what facts or factors help explain an issue so that the true meaning can help inform both opinion and approach to addressing the issue. Alternative explanations behind issues are explored. Without a philosophy, a person may well fall into the trap of thinking that opinion is the same as fact. When opinion is equated with fact (reality), it becomes much more difficult for a person, regardless of occupation, to be open to new ideas or concepts or other ways of looking at the world (see Figure 3.1). Gambescia (2013) states, “Health education specialists should promote diverse ideas and encourage critical thinking. We should seek a high level of tolerance . . .” (p. 13). You most likely have already developed certain philosophical viewpoints or notions about what is real and true in the world as you know it. The manner in which you consistently act toward other people often reflects your philosophy concerning the importance of people in general. That you are studying to become a health education specialist says something about your philosophical leanings in terms of a career. For example, the profession of health education/promotion is considered a helping profession. Gambescia (2007) states that health education “is an enabling good that helps individuals and communities flourish” (p. 722). Those who work in the profession should value helping others. In today’s society there are many examples of the use of a philosophical position. Corporations, for example, create slogans espousing their purported philosophy. Of course, more than a few of them are also trying to sell a product or service at the same time. Many of us recognize certain companies by phrases such as “Just Do It” (Nike), or “Think Different” (Apple). The use of caring slogans and catchy phrases is meant to convey to the public that the company is in business solely because it is interested in the welfare of people everywhere and is responsive to their needs. If the company’s actions match the slogan, the public is more likely to perceive the slogan as a true representation of the corporate philosophy. Figure 3.1  Young Man Contemplating the Tree of Life: What Will It Hold for Me? Additionally, many not-for-profit and for-profit agencies and companies often have mission statements. A mission statement is meant to convey a philosophy and direction that form a framework for all actions taken by that organization. For example, the mission statement for the Central District Health Department in Boise, Idaho, is “Healthy People in Healthy Communities.” After reading this statement there is little doubt that the overriding philosophy in this department is one of promoting prevention for both individuals and communities. For individuals who have a philosophy that emphasizes prevention and early intervention, this is likely to be a place where they might find employment that is personally rewarding and professionally fulfilling. Just as often, insight into a person’s philosophy can be gained by hearing, reading, or analyzing that person’s quotes or sayings. For example, the following quote from actor Michael J. Fox (2010) embodies his philosophy of life in the face of an incurable disease: “Parkinson’s demanded of me that I be a better man, a better husband, father, and citizen. I often refer to it as a gift. With a nod to those who find this hard to believe, especially my fellow patients who are facing great difficulties, I add this qualifier—it’s the gift that keeps on taking . . . but it’s a gift” (p. 89). As you will see later and as can be noted from Fox’s statement, a philosophy is rarely stagnant, but rather continuous because it is formulated by considering values, beliefs, experiences, and consequences of actions. Composing a philosophy statement allows a person to reflect on what is important to him or her when viewing the world in its many manifestations. The thoughts stated previously are well summarized by Loren Bensley (1993), one of the most influential health education specialists of the latter half of the 20th century: Philosophy can be defined as a state of mind based on your values and beliefs. This in turn is based on a variety of factors which include culture, religion, education, morals, environment, experiences, and family. It is also determined by people who have influenced you, how you feel about yourself and others, your spirit, your optimism or pessimism, your independence and your family. It is a synthesis of all learning that makes you who you are and what you believe. In other words, a philosophy reflects your values and beliefs which determine your mission and purpose for being, or basic theory, or viewpoint based on logical reasoning. (p. 2) Please note that a philosophy does not have to be abstract. Pondering the reason for being gives people a chance to integrate their past, present, and future into a coherent whole that guides them through life.

Why Does One Need a Philosophy?

The answer to the question “Why does one need a philosophy?” is both simple and complex. Each of us already has a view of the world and what is true for us. This image helps shape the way we experience our surroundings and act toward others in our environment. In other words, a person’s philosophy helps form the basis of reality for her or him.

Of course, some philosophical change is probably inevitable. New experiences, new insights, and new learnings create the possibility that some of the tenets composing the philosophy might need retooling. This is a normal part of growth. Most people’s philosophical views are altered somewhat as they study, grow older, and experience the world in different ways. Gambescia (2013) concurs when he writes, “experienced health education specialists should seriously think about updating their philosophy statement as it is tangible evidence of one’s growth in the field of public health” (p. 110).

Usually a person’s philosophy (e.g., determining how to treat others, what actions are right or wrong, and what is important in life) needs to be synchronous in all aspects of life. This means that a person’s philosophical viewpoint holds at home, at school, in the workplace, and at play. If incongruence develops between a person’s philosophy and the philosophy of the leaders in the workplace, problems can occur.

As an example, consider the career of a public health education specialist working in HIV/AIDS prevention education who is employed by a state department of education. Assume that this individual has a philosophical view that all human life is sacred and education is the best source of prevention. Also assume that the person’s work both on and off the job reflects consistency and a commitment to those ideals. In other words, the person’s actions are synchronous with the aforementioned philosophy. As long as the administration in the state department of education and family and friends remain supportive of this health education specialist’s role and philosophy, chances are that this person will do well. If, however, the state department leadership changes and the new superintendent is opposed to the idea that individuals infected with HIV are worth saving (because they chose their behaviors) or refuses to allow condoms to be mentioned as an age-appropriate secondary source of prevention, the specialist may have a difficult time remaining in that environment. The reason for this statement is that this educator is now not allowed to act according to his or her beliefs, ideals, and knowledge. There is a disharmony between the philosophical stance and the ability to act in concert with that stance.

Certainly, there are exceptions to this rule. Health education specialists might hold philosophies on how they personally live, yet they might have to educate those who have made choices that are opposed to their belief system. This situation begins to cross the bounds of a general philosophy and get into ethics (right behavior—see Chapter 5). Although a possible moral-philosophical conflict seems apparent in this situation, health education specialists need to remember that their primary concern is to protect and enhance the health of those they serve. The health of any one of us affects the health of all of us in some manner (legally, monetarily, physically, or emotionally). At the very least, the health education specialist should refer this situation to another trained individual who can fulfill the obligation to the public.

The late U.S. Surgeon General C. Everett Koop was confronted with the same dilemma when he was in office during the advent of the AIDS epidemic, 1981–1989. Although he was a strong conservative Christian leader and against the use of drugs and premarital sex, he championed the cause of HIV/AIDS education by stressing that the epidemic was a health problem that required a health-based prevention message. Through the power of his office, he insisted that HIV/AIDS prevention education include the merits of abstinence, the dissemination of needles to inner-city addicts, and the increased availability of condoms to individuals who choose to be sexually active or have multiple sexual partners (see Figure 3.2).

A further example that illustrates the impact of a philosophy on the practice of a profession comes from an article by Governali, Hodges, and Videto (2005) in which they state, “philosophical thought is central to the delivery of health education. For a profession to stay vital and relevant, it is important to assess its activities, regularly evaluate its goals, and assess its philosophical direction” (p. 211). The emphasis the authors place on the influence of activities and goals related to philosophy is a direct reflection of their personal and professional philosophical foundation formed over the years. A well-reasoned philosophy often plays an important role in the choice of a career path.

Figure 3.2 

The current U.S. Surgeon General, Vivek H. Murthy, is a strong supporter of the value of health education and promotion in creating a more prevention-focused approach to health.

A study identifying factors that influence career choices further validates that statement. Tamayose, Farzin, Schmieder-Ramirez, and Rice (2004) surveyed public health students enrolled at a west coast university to determine what major influences led them to pursue careers in public health. Researchers found that the top two items mentioned by the students were “enjoyment of the profession/commitment to health improvement” and “provide a health/community service to others.” Both of these statements reflect a common philosophical thread that permeates the thinking of a majority of individuals currently practicing in the field of health education/promotion with whom we have come in contact.

In summary, the formation of a philosophy is one of the key determining factors behind the choice of an occupation, a spouse, a religious conviction, a political persuasion, and friends. A firm philosophical foundation serves as a beacon that lights the way and provides guidance for many of the major decisions in life.

Principles and Philosophies Associated with Health

In Chapter 1, the meaning of the term health was discussed. Recall that, although the term health is elusive to define, nearly all definitions include the idea of a multidimensional construct that most people value, particularly when health deteriorates. Some see health as an end to itself; others see health as being important in large part because its presence enables the freedom to act as one desires without major physical or mental impediments. Over the past 30 to 50 years, educators have identified several philosophies or philosophical principles that tend to be associated with the establishment and maintenance of health. These philosophies provide a set of guiding principles that help create a framework to better understand the depth of the term health.

Rash (1985) mentions that, although health is often not an end in itself, good health does bring a richness and enjoyment to life that will make service to others more possible. He feels that those who seek to enhance the health of others through education should espouse a philosophy of symmetry; that is, health has physical, emotional, spiritual, and social components, and each is just as important as the others. Health education specialists should seek to motivate their students or clients toward symmetry (balance) among these components.

Oberteufer (1953) rejected the notions of a dualistic (human = mind + body) or a triune (human = mind + body + spirit) nature for humanity. Instead, he embraced the ideal of a ­holistic philosophy of health when he stated, “The mind and body disappear as recognizable realities and in their stead comes the acknowledgment of a whole being . . . man is essentially a unified integrated organism” (p. 105). Thomas (1984) is convinced that the holistic view of health produces health professionals who are more passionate about creating a society in which the promotion of good health is seen as a positive goal.

Greenberg (1992)Donatelle (2011)Edlin and Golanty (2004), and Hales (2004), among others, have elevated the construct of wellness to the level of a philosophy. Wellness, always a positive quality (as opposed to illness being always a negative), is visualized as the integration of the spiritual, intellectual, physical, emotional, environmental, and social dimensions of health to form a whole “healthy person.” Those who subscribe to this philosophy believe that all people can achieve some measure of wellness, no matter what limitations they have, and that achieving optimal health is an appropriate journey for everyone. The optimum state of wellness occurs when people have developed all six of the dimensions of health to the maximum of their ability (see Figure 3.3).

Figure 3.3 

The Overlapping Dimensions of Wellness. Optimum health includes each of these components.

To be sure, there are those who differ in their philosophical view of health being composed of all the dimensions of wellness. For example, Balog (2005) believes that health must by nature be seen solely as a physical state because “health must reside in the person” (p. 269), and it is not possible for a person to be truly healthy if the systems of the body are not functioning optimally in the way they were intended to operate. He argues that any other view of health is really not objective but introduces subjective views of what others value (the good life). In Balog’s view, it is important for health education specialists to distinguish that which affects health from that which is health. In other words, he cautions against confusing “good life” with “good health.”

The philosophies previously mentioned are not meant to be all inclusive. The purpose for discussing them is to help provide a framework to further assist the reader in developing a philosophy about health and, ultimately, health education/promotion.

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Leading Philosophical Viewpoints

Over the past 25 years, several publications and numerous articles have focused on recounting the philosophical positions of past and present leading health education specialists. To assist you in formulating your own health education/promotion philosophy, we present here a small sample of the philosophies expressed in these publications. As previously mentioned, one way a philosophical approach is developed is through the influence of role models, or mentors. The viewpoints that follow may help stimulate your thoughts and provide guidance as you begin developing your own health education philosophy and as you consider whether a career in health education/promotion is for you.

BECKY SMITH (2010)

Studying the definitions of health from the perspectives of scholars such as Dubos, Fromm, Maslow, Montagu, Tillich, and Tournier.

. . . helped me develop a personal understanding of how individuals express health and how the potential for health can manifest despite severe limitations in one or more dimension(s). . . . when internal and external elements that facilitate the development of human potential are available, individuals are more likely to experience optimal health. . . . I prefer to look for that expression of health as a starting point for professional interaction, education, and enhancement of health rather than focus on existing debilitation. (p. 52)

JOHN ALLEGRANTE (2006)

I have always believed that the goal of health education is to promote, maintain, and improve individual and community health through the educational process. I believe that there are fundamental conceptual hallmarks and a social agenda that differentiate the practice of health education and that of medicine in achieving this goal. These hallmarks include the use of consensus strategies to identify health needs and problems, voluntary participation as an ethical requirement, and an obligation to foster social and political change. I also believe that our perspective and methodologies require that we enter into a social contract with people that engages them as partners, not merely as patients. (p. 306)

MARIAN HAMBURG (1993)

Eta Sigma Gamma has given me the chance to expound on a few of my beliefs about health education.

  1. You can’t plan everything. Unexpected opportunities appear and it is important to be ready to take advantage of them. (p. 68)
  2. I believe in mentorship. Its power incorporated into health education programming has enormous strength for influencing positive health behaviors. (p. 70)
  3. I believe that effective health education programming requires appropriate inter-sectoral cooperation, and that health educators, regardless of the source of their professional preparation, must be its facilitators. School-community can be one world. (p. 71)
  4. I believe that we need to put more of our resources into joint efforts and coalition building. Much of health education’s future as a profession depends upon the support that health educators, regardless of their specialized training, provide for the maintenance and expansion of certification. (p. 73)
  5. It is not surprising to me that the concept of networking has become an important basis for health education practice. We bring together people with common problems to seek solutions through the sharing of feelings and information. (p. 73)

JOHN SEFFRIN (1993)

I believe the most fundamental outcome of health education is the enabling of individuals to achieve a level of personal freedom not very likely to be obtained otherwise. Freedom means being able to avoid any unnecessary encumbrance on one’s ability to make an enlightened choice (p. 110). . . . We need to be resourceful and open to change. In doing so, however, we need to change in ways that do not violate certain basic principles:

  1. appreciation for each individual’s uniqueness;
  2. respect for ethnic and cultural diversity;
  3. protection for individual and group autonomy;
  4. promotion and preservation of free choice; and
  5. intervention strategies based on good science. (p. 114)

Philosophies are as individual as the people themselves, yet some common themes (development of individual potential, learning experiences that help in decision making, free choice, and enhancement of individual uniqueness) seem to emerge and hold true regardless of the health education specialist. Let us now examine how these philosophies are actually applied in the practice of health education/promotion.

Developing a Philosophy

Now that it is clear that a philosophy is not some abstraction used only by individuals such as the Dalai Lama or Gandhi, let us explore the ways in which a philosophy is formed. In previous sections, it was noted that most practicing professionals and many organizations have developed certain philosophical stances that serve as their road map and guide for living and working in the world. What provides the basis for forming a philosophy?

Suppose you are searching through the Web sites of various health education/promotion programs, trying to determine which one might be best for you. In your search, you come across the Web site for the community health education program at the University of ­Wisconsin at La Crosse (see the Weblinks section at the end of the chapter for URL references). One of the prominent features of the site is a statement of the mission of this program.

The mission of the BS-PH CHE (Bachelor of Science—Public Health, Community Health Education) program at the University of Wisconsin-La Crosse (UW-La Crosse) (2016) is:

“To prepare leaders in school and community health through the bridging of competency and standard-based education, scholarship, advocacy, and service-related endeavors, thereby contributing to healthier people and healthier communities.”

The process of developing this mission statement most likely involved several meetings of faculty, staff, students, community leaders, and administrators. During the meetings, the core beliefs and principles regarding health education/promotion of those in attendance were probably assessed. After coupling the list of beliefs with the required list of core competencies, the mission statement was formulated.

In drafting your own philosophy statement, you should employ a similar process (without the committee, of course). Think about what a health education specialist does and what the result of his or her work should be. Construct lists of your thoughts under headings such as (1) personal values and beliefs (see the Weblinks section for examples of ­values), (2) what health means to you, (3) attributes of people you admire and trust, (4) results of health studies and readings that you find meaningful, and (5) outcomes you would like to see from the process of health education/promotion (e.g., better decision making, more community involvement, promotion of positive behaviors, and healthier communities). From your lists, some common themes will emerge and the identification of these themes is a key to drafting your own health education/promotion philosophy statement. Exploring why you value the topics represented within these themes should enable you to compose a philosophy statement that will reflect a way of thinking, acting, and viewing the world that works for you.

Please note, however, that using this approach to formulate a philosophy is not a guarantee that the philosophy will remain stable. As a matter of fact, there is a strong likelihood that some changes will occur because of new learnings, activities, and experiences (e.g., working in a different culture, experiencing the premature death of a child or spouse, losing a job as a result of downsizing, or encountering a new mentor). A philosophy reflects the sum of knowledge, experience, and principles from which it was formed.

As a further aid to formulating a philosophy statement about health and health education/promotion, we would like to reference a series of questions that Dr. Julie Dietz of Eastern Illinois University gives her students when they are assigned to write their personal philosophy of health education. These questions do a great job of capturing the interface between a personal philosophy of health and a professional philosophy of the profession of health education/promotion. They are

  • Statement of Personal Health Philosophy
    • What does it mean to be healthy?
    • What are your health-related responsibilities and obligations to yourself?
    • What are your health-related responsibilities and obligations to your community or society?
    • What do you expect your community and society to do to keep you healthy?
  • Statement of Professional Health Education and Promotion Philosophy
    • What is Health Education/Health Promotion, and what does it mean to be a professional in this field?
    • What are your goals for yourself and your profession?
    • What are your professional responsibilities to yourself, your community, and to your profession?
    • How does community health education fit within these goals? (personal communication, May 2011)

We conclude this section with a short vignette that illustrates several concepts or principles that need to be considered when formulating a philosophy statement about life, health, and health education/promotion practice.

The story, adapted from the book The Boy Who Harnessed the Wind by Kamkwamba and Mealer (2009), is about the amazing accomplishments of William Kamkwamba of the African nation of Malawi. William was curious about how things worked (particularly electricity) and had read a book titled Using Energy, which he accessed in a makeshift library in his town; so he was able to construct a functioning windmill from parts of engines and wrecked automobiles he found in a local junkyard. Most people around him said his dream of supplying his family and his community with reliable electricity for lighting homes and pumping water was “crazy.” Like many youths in Africa, William’s formal education was cut short by the inability of his family to pay the $80 annual tuition. Yet he maintained the initiative to keep on trying and learning despite his family’s suffering through famine, disease, and government graft.

Although rudimentary, the windmill he constructed worked well enough to supply power to light four small light bulbs in his home. Eventually, educators and scientists throughout Africa and beyond learned of the accomplishments of this self-taught scholar. As a result, William has been a featured lecturer at several international conferences, he has completed high school at an international school in South Africa (as a result of a grant), he graduated from Dartmouth College in 2014, and he recently received an ideo.org Global Fellowship. His refusal to abandon his dreams, fueled by his desire to make things better for his village and family, provided a stark contrast to many in his country (and around the world) who take for granted the educational opportunities they have or just give up and settle for the status quo. Given his story, William’s philosophy must include values or ideals such as perseverance, ethical conduct, a heart for helping others, and initiative.

All too often, in determining abilities, it is our experience that people set their sights and dreams too low. A personal philosophy needs to incorporate the realization that life sometimes dishes out bumps and bruises. Acknowledging this fact may well prevent any of us from excessively limiting our assessment of our place in the world. In addition, personal philosophy is often a reflection of an individual’s perspective of the world and how and why it seems to work that way.

Remember, the formation of a philosophy, whether personal or occupational, requires several steps. First, individuals need to answer the following questions in reference to themselves: What is important to me? What do I most value? What beliefs do I hold? Second, they need to identify ways the answers to the first questions influence the way they believe and act. Third, after carefully considering and writing down the answers to these questions, a philosophy statement can be formulated. The statement reflects and identifies the factors, principles, ideals, values, beliefs, and influences that help shape reality for the person authoring the philosophy statement.

The steps mentioned above can be used to formulate any type of philosophy statement. However, for those who are studying health education/promotion, there is one additional and important question to consider: Is this philosophy statement consistent with being a health education specialist? If the answer is “yes,” then for that person health education/promotion is a profession worthy of further consideration.

Predominant Health Education/Promotion Philosophies Butler (1997) accurately points out that even though there are several definitions of the phrase health education/promotion, recurring themes in many of the definitions allow for a general agreement as to its meaning. He notes, however, that the methods used to accomplish health education/promotion are less clear. The manner in which a person chooses to conduct health education/promotion can be demonstrated to be a direct reflection of that person’s philosophy of health education/promotion. With that in mind, have any predominant philosophies of health education/promotion emerged? If so, what are they? Welle, Russell, and Kittleson (1995) conducted a study to determine the philosophies favored by health education specialists. As part of the background for their study, they conducted a literature review and identified five dominant philosophies of health education/promotion that have emerged during the last 50 to 60 years. The philosophies identified were behavior change, cognitive-based, decision-making, freeing or functioning, and social change. The behavior change philosophy involves a health education specialist using behavioral contracts, goal setting, and self-monitoring to try to foster a modification in an unhealthy habit in an individual with whom he or she is working. The nature of this approach allows for the establishment of easily measurable objectives, thus enhancing the ability to evaluate outcomes. Javier from earlier in the chapter uses this approach. (Example: setting up a contract to increase the number of hours of study each week) A health education specialist who uses a cognitive-based philosophy focuses on the acquisition of content and factual information. The goal is to increase the knowledge of the individuals or groups so that they are better prepared to make decisions about their health. (Example: posting statistics about the number of people killed or injured in automobile accidents who were not wearing seat belts) In using the decision-making philosophy, a health education specialist presents simulated problems, case studies, or scenarios to students or clients. Each problem, case, or scenario requires decisions to be made in seeking a “best approach or answer.” By creating and analyzing potential solutions, the students develop skills needed to address many health-related decisions they might face. An advantage of this approach is the emphasis on critical thinking and lifelong learning. (Example: using a variety of case study examples of different popular diet programs to see competing perspectives of effectiveness) The freeing or functioning philosophy was proposed by Greenberg (1978) as a reaction to traditional approaches of health education/promotion that he felt ran the risk of blaming victims for practicing health behaviors that were often either out of their control or not seen as in their best interests. The health education specialist who uses this philosophical approach has the ultimate goal of freeing people to make the best health decisions possible based on their needs and interests—not necessarily the interests of society. Some health education specialists classify this as a subset of the decision-making philosophy discussed previously. (Example: lessons on the responsible use of alcohol) The social change philosophy emphasizes the role of health education specialists in creating social, economic, and political change that benefits the health of individuals and groups. Health education specialists espousing this philosophy are often at the forefront of the adoption of policies or laws that will enhance the health of all. (Example: no smoking allowed in restaurants, or new housing developments with pedestrian-friendly areas such as sidewalks and parks) The previously listed philosophies of health education/promotion are the products of more than 50 years of study, experimentation, and dialogue within the profession. The research conducted by Welle et al. (1995) found that the philosophy most preferred by both health education/promotion practitioners and academicians was decision-making. Both groups listed behavior change as a second choice, and both agreed that their least favorite was cognitive-based. Ratnapradipa and Abrams (2012) report that crafting a philosophy of health promotion statement may well move a health education specialist away from the use of only cognitive-based strategies (lecture) to incorporate more problem-based approaches to learning (decision-making) for their clients and communities. The fact that health education specialists who are employed in the academic setting and those who are employed as practitioners in the field agreed on these choices as predominant philosophies speaks well for the interface between preparation programs and practice. Another interesting finding from the study occurred when, as a part of the survey, the health education specialists were given health education/promotion vignettes to address or solve. In many cases, the respondents changed the philosophical approach they used depending on the setting (school, community, work site, or medical). The responding health education specialists had earlier identified a specific health education/promotion philosophy they favored (Welle et al., 1995). These results indicate that health education specialists are adaptable and resourceful, and they will use any health education/promotion approach that seems appropriate to the situation, that is, an eclectic health education/promotion philosophy. Box 3.1 Practitioner’s Perspective Philosophy of Health Education/Promotion  Travis C. Leyva CURRENT POSITION/TITLE: Disease Prevention Program Manager EMPLOYER: New Mexico Department of Health DEGREE/INSTITUTION/YEAR: Bachelor in Community Health, New Mexico State University, 2004 MAJOR: Community Health MINOR: Environmental Health Describe your past and current professional positions and how you came to hold the job you now hold (How did you obtain the position?): A week prior to graduating with my Bachelor’s in Community Health, I had come across a job posting online for a Disease Prevention Specialist (DPS)—Health Educator position that caught my interest. It was a position that would conduct surveillance and field investigations for all reportable sexually transmitted diseases (STDs) in the region. I applied, interviewed, and three months later I started my journey as a health educator. After a year as a DPS, I was promoted to Regional Emergency Preparedness Specialist where I coordinated responses to public health emergencies and bioterrorism threats. After one year in that position, I was promoted as the Border Infectious Disease Surveillance (BIDS) Officer Epidemiologist, where I coordinated with Mexican health officials on Border Health Infectious Disease issues. Following two years in that position, I was promoted to Program ­Manager of Disease Prevention, where I now supervise all the positions I was in and more! I must say that all of my promotions started with a supervisor who encouraged and motivated me to work hard and promote myself to where I am today. Describe the duties of your current position: I oversee six different program areas in my current position. They include STD and TB Surveillance and Field Investigation, Hepatitis Surveillance and Field Investigation, HIV Prevention, HIV Medical Case Management, Harm Reduction Program, and Emergency Preparedness Program. My job is to ensure that all deliverables are obtained by setting goals and objectives for our staff to follow. In separate intervals, I strategize, implement, and evaluate certain activities conducted by our staff to optimize the output of our services. An activity that I am most proud of is the creation of a small group, video-based intervention titled “iHEAL—Integrated Health Education for Addictive Lifestyles.” This intervention educates and creates risk-reduction plans for those who may be infected and/or affected by HIV, hepatitis C, STDs, or injection drug use. iHEAL is currently being presented at detention centers, state prisons, drug rehabilitation centers, probation and parole workshops, teen drug court programs, and some high schools. The intervention has now been requested to be presented throughout the state, and a DVD of the presentation is currently being made to distribute to health educators in the Disease Prevention field. Describe what you like most about this position: The best thing about my position is the staff and clients I work with on a daily basis. All the staff that I work with have a unique, nonjudgmental attitude that focuses on helping people who may be infected or affected by a disease. Usually clients who we serve are unaware of how they became infected with a disease or how they could transmit a disease to others, and after we as health educators work with them, it is quite rewarding that we have made a difference in one person’s life, sometimes even saving it. Describe what you like least about this position: There is always change in public health. Although it can be a good thing at times, sometimes change can be difficult and uncertain. Working with grant-funded programs, there are always new deliverables that need to be met and at times it means to stop the processes that are in place and create new ones, usually without any new resources. Also, there is always a change in administration, which means there may be new directives and new priorities. How do you use your philosophy of health education/promotion in your position? My philosophy among my staff is to educate and promote healthy lifestyle choices to every individual as you would like for it to be done to you. Being nonjudgmental and courteous is key to being a successful health educator. A major component to my philosophy is that we as health educators cannot direct an individual to make healthier lifestyle choices, but rather we can provide them with options for them to choose how to make healthier lifestyle choices for themselves. Those who choose to make a change or difference usually succeed and maintain those choices. What recommendations/­advice do you have for current health education students? My advice to current health education students is to first find a niche in public health. Whether it be STDs, Children Medical Services, Family Planning, or Harm Reduction, once you find a niche, my best recommendation is to integrate all public health programs into your health education deliveries. Some of the best health educators I have seen and worked with are those who can educate on a topic and also refer to other areas that can only benefit and support the topic area they are presenting on. People recognize when a health educator is an integrated subject matter expert. In a thought-provoking essay, Buchanan (2006) introduced a different philosophical paradigm calling for health education specialists to “return to their roots” and reconsider the meaning of the word education in the practice of health education/promotion. He feels that the practice of health education/promotion buys into the medical model so often that health education specialists have lost their bearings and are now more often purveyors who almost demand that persons or the public adopt behaviors that “we know” will lead to a healthier life. Instead, he suggests that health education specialists should be “disseminators of factual information and facilitators of rational choice” (p. 301). Using this philosophy, The quality of a health educator’s work would be evaluated not by its effectiveness in changing people’s behavior but by whether their audiences find the dialogue valuable in helping them think about how they want to live their lives, the impact of their behaviors on the pursuit of their life goals, and the kinds of environmental conditions that community members find most conducive to living healthy and fulfilling lives. (p. 301) In actuality, Buchanan’s views seem to incorporate the use of the cognitive-based, the decision-making, and the freeing or functioning health education/promotion philosophies outlined previously. This is not surprising because in any list of philosophies there is always the possibility of one philosophy overlapping with another, so in practice not all is as clean as it might seem. In making a similar argument as Buchanan, Governali et al. (2005) call for an integrated behavioral ecological philosophy so that health education specialists use the multidimensional nature of the interaction of the individual and the environment. This approach also resembles the eclectic philosophical model.

Impacting the Delivery of Health Education/Promotion This section uses scenarios to help focus on the methods health education specialists might use, depending on their philosophical stance. The decision to use any philosophy involves understanding and accepting the foundation that helped create the philosophy in the first place. To this end, Welle et al. (1995) state, Health educators must remember that every single educational choice carries with it a philosophical principle or belief. Educational choices carry important philosophical assumptions about the purpose of health education, the teacher, and also the learner. Thus, health educators should take the time necessary for individual philosophical inquiry, in order to be able to clearly articulate what principles guide them professionally. . . . Different settings may produce the need for different philosophies. Every health educator should be aware of which elements of their individual philosophies they are willing to compromise. (p. 331) At the outset, it is important to remember that one of the overriding goals of any health education/promotion intervention is the betterment of health for the person or the group involved. All the philosophies have that goal. They differ, however, in how to approach that objective. Remember the case of Julieta discussed early in this chapter. Her encounter with Javier, a university-based health education specialist who used a behavior change philosophical approach, was also described earlier. We now continue this scenario with Julieta visiting the other university health education specialists. Javier has referred Julieta to Nokomis, a health education specialist who advocates for a ­decision-making philosophy. This means that Nokomis believes in equipping her clients with problem-solving and coping skills, so that they make the best possible health choices. Initially, she might sit down with Julieta and hypothesize some situations that would necessitate Julieta thinking through the rationale behind the negative health behaviors she practices. Nokomis also would most likely try to encourage Julieta to see that some of her behaviors affect more people than just herself. The main goal is to move Julieta to a point where she admits that some of her health behaviors need to be changed and to help her identify the reasons that changing them would make her life better. In her third and final visit, Julieta visits health education specialist Li Ming, an advocate of a freeing or functioning philosophy of health education/promotion. Li Ming feels that, too often, health education specialists fail to find out the needs and desires of the client. They simply “barge in” and either overtly or covertly blame the client for any negative health behaviors. Li Ming would advocate change only if the behavior were infringing on the rights of others. In the beginning, Li Ming would confer with Julieta and find out “how her life was going.” She would ask Julieta to identify any behaviors she wanted to change, making certain that Julieta had all the information necessary to make an informed decision. Although Li Ming might believe that Julieta should stop smoking and start exercising, she would help Julieta change only those behaviors Julieta wanted to change. One caveat needs to be mentioned at this time. The fact that Julieta was required to take a personal health course in her teacher preparation program and that the instructor required a health risk assessment illustrates the social change philosophy at work at a microlevel. If health were not a state requirement (legislation) in the first place, she might not have considered changing any of her negative health behaviors. Julieta’s situation demonstrates a point made previously—in practice, there often is a natural mixing of some of the philosophies. For example, all the approaches mentioned used portions of the cognitive-based health education/promotion philosophy. To reiterate, this philosophy is based on the premise that persons need to be provided with the most current information that impacts their health behaviors, and the acquisition of that information should create a dissonance and cause change. The fifth philosophy, social change, is probably not as well suited to addressing the health behaviors of individuals. Proponents stress changes in social, economic, and political arenas to impact the health of populations. Of course, populations are made up of individuals, so changing the environment of a disadvantaged neighborhood to be healthier (e.g., creating jobs, ensuring adequate and safe housing and high-quality schools, and providing healthcare coverage for all) ultimately impacts the health of people at the individual level as well.

Summary The term philosophy means a statement summarizing the attitudes, principles, beliefs, and concepts held by an individual or a group. Forming both a personal and an occupational philosophy requires reflection and the ability to identify the factors, principles, ideals, and influences that help shape your reality. The decision to use any philosophy involves understanding and accepting the foundation that helped create the philosophy in the first place. A sound philosophical foundation serves as a guidepost for many of the major decisions in life. The five predominant philosophies of health education/promotion that were identified in the chapter are (1) behavior change, (2) cognitive-based, (3) decision-making, (4) freeing or functioning, and (5) social change. Health education specialists might disagree on which philosophy works best. They might even use an eclectic or multidimensional philosophical approach, depending on the setting or situation. However, it is important to remember that one of the overriding goals of any health education/promotion intervention is the betterment of health for the person or community involved. All the philosophies have that goal. They simply differ in how to attain it.