Utica Visualizing Oncology and Stroke Units for Patient with Cancer and Stroke E Poster

Template Provided By Genigraphics – Replace This Text With Your Title Riley Roe, RN; Devin Doe, RN; Terry Toe, RN St. Petersburg College – College of Nursing – RN-BSN Program Chart Name Purpose and Methods Chart Name Click here to insert your Purpose and Methods . Type it in or copy and paste from your Word document or other source. 5 4.5 5 4.5 4 4 3.5 3 Series 1 2.5 Series 2 2 Series 3 1.5 1 This text box will automatically re-size to your text. To turn off that feature, right click inside this box and go to Format Shape, Text Box, Autofit, and select the “Do Not Autofit” radio button. To change the font style of this text box: Click on the border once to highlight the entire text box, then select a different font or font size that suits you. This text is Calibri 32pt and is easily read up to 5 feet away on a 36×48 poster. 3.5 3 Series 1 2.5 Series 2 2 Series 3 1.5 1 0.5 0.5 Zoom out to 100% to preview what this will look like on your printed poster. 0 Category 1 Category 2 Category 3 0 Category 1 Category 4 Chart X. Label in 24pt Calibri. Category 2 Category 3 Category 4 Chart X. Label in 24pt Calibri. Background Results Click here to insert your Background text. Type it in or copy and paste from your Word document or other source. This text box will automatically re-size to your text. To turn off that feature, right click inside this box and go to Format Shape, Text Box, Autofit, and select the “Do Not Autofit” radio button. To change the font style of this text box: Click on the border once to highlight the entire text box, then select a different font or font size that suits you. This text is Calibri 32pt and is easily read up to 5 feet away on a 36×48 poster. Zoom out to 100% to preview what this will look like on your printed poster. Click here to insert your Results text. Type it in or copy and paste from your Word document or other source. Chart Name This text box will automatically re-size to your text. To turn off that feature, right click inside this box and go to Format Shape, Text Box, Autofit, and select the “Do Not Autofit” radio button. 5 4.5 4 3.5 3 Series 1 2.5 Series 2 2 Series 3 1.5 1 0.5 To change the font style of this text box: Click on the border once to highlight the entire text box, then select a different font or font size that suits you. This text is Calibri 32pt and is easily read up to 5 feet away on a 36×48 poster. Zoom out to 100% to preview what this will look like on your printed poster. Speaking of Results, yours will look better if you remember to run a spellcheck on your poster! After you’ve added your content click on Review, Spelling, or press F7 0 Category 1 Category 2 Category 3 Category 4 Conclusions Chart X. Label in 24pt Calibri. Chart Name Click here to insert your Conclusions text. Type it in or copy and paste from your Word document or other source. 5 4.5 4 3.5 3 Series 1 2.5 Series 2 2 Series 3 1.5 1 This text box will automatically re-size to your text. To turn off that feature, right click inside this box and go to Format Shape, Text Box, Autofit, and select the “Do Not Autofit” radio button. To change the font style of this text box: Click on the border once to highlight the entire text box, then select a different font or font size that suits you. This text is Calibri 32pt and is easily read up to 5 feet away on a 36×48 poster. 0.5 Figure 1. Label in 24pt Calibri. 0 Category 1 Category 2 Category 3 Category 4 Zoom out to 100% to preview what this will look like on your printed poster. Chart X. Label in 24pt Calibri. Figure 2. Label in 24pt Calibri. References Put your references here in the appropriate APA format (single spacing is allowed) Oncology Unit Category Quarter Nurse Questions Physician Questions Jan-Mar Apr-Jun Jul-Oct Nov-Dec Q1 3.6 3.7 3.8 4 Q2 3.7 3.7 3.8 3.9 Q3 3.6 3.7 3.8 4 Q4 1.1 1.1 1.1 1.2 Q5 3.8 3.8 3.9 4 Q6 3.6 3.7 3.8 4 Q7 3.7 3.7 3.9 4 Mean 3.8 3.8 3.8 1.1 3.9 3.8 3.8 Oncology Unit 4.5 4.0 Mean score 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 Q1 Q2 Q3 Q4 Q5 Questions Q6 Q7 Q8 t Stroke Unit Environment Questions Nurse Questions Physician Questions Q8 4 3.8 3.9 3.9 Q9 3.9 3.2 3.5 3.8 Mean 3.4 3.4 3.5 3.6 Q1 3.6 3.8 3.8 4 Q2 3.7 3.6 3.8 3.8 Q3 3.5 3.7 3.7 3.7 Q4 3.8 3.8 3.9 4 Q5 3.7 3.8 4 4 Q6 1 1.1 1.1 1.2 3.9 3.6 3.5 3.8 3.7 3.7 3.9 3.9 1.1 Stroke Unit 4.5 4.0 Mean score 3.5 3.0 2.5 2.0 1.5 1.0 0.5 Q8 Q9 0.0 Q1 Q2 Q3 Q4 Q5 Questions Q6 roke Unit Geriatric Unit sician Utica Visualizing Oncology and Stroke Units for Patient with Cancer and Stroke E Poster

Questions Environmental Questions Nurse Questions Physician Questio Q7 3.6 3.7 3.9 3.9 Q8 3.4 3.5 3.5 3.8 Q9 3.7 3.8 3.8 3.8 Mean 3.3 3.4 3.5 3.6 Q1 3.8 3.9 3.9 4 Q2 3.8 3.9 3.9 4 Q3 3.8 3.8 3.9 4 Q4 3.8 3.8 3.9 3.9 Q5 3.8 3.8 3.8 3.8 3.8 3.6 3.8 3.5 3.9 3.9 3.9 3.9 3.8 4.5 4.0 Mean score 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 Q6 Q7 Q8 Q9 Q1 Q2 Q3 Geriatric Unit Physician Questions Environmental Questions Q6 3.5 3.7 3.7 3.9 Q7 3.5 3.5 3.5 3.8 Q8 1 1 1 1.5 Q9 3.9 3.9 4 4 Mean 3.4 3.5 3.5 3.7 3.7 3.6 1.1 4.0 3.5 Geriatric Unit Q3 Q4 Q5 Questions Q6 Q7 Q8 Q9 Visualizing 2018 HCAHPS scores St. Petersburg College – College of Nursing – RN-BSN Program Geriatric Series Unit 1 4 3.5 Mean Scores 3 2.5 2 1.5 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 Mean scores 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 Stroke Unit 1 0.5 Q1 Q2 Q3 Questions Q4 Q5 . Q6 Q7 Q8 0 Q9 Q1 Q2 Q3 Questions Q4 Q5 Oncology Unit Mean Scores 4.5 Q1 Q6 Q7 Q8 Q2 Q9 A survey of this type is important as it gives an insight on how patients felt regarding their care during their stay at the hospital. HCAHPS provides a comparison of patient experience across all hospitals and provide a national standard of collecting and publishing these scores. (HCAHPS, 2019). These scores are also use for organizations to look into the customer service being provided and to implement changes that might be needed. These results are public and can influence the status of the respected hospital as well as funding provided by the government as scores are influenced by it. (HIMMS Analysis, 2017). Q4 Q5 Q6 Q7 Q8 Q9 Results Purpose and Methods Background Q3 Questions Based on the information provided, the analysis shows that each unit varies in the average score they received on each questions. To elaborate, there was an overall score of 1.1 in each units, the geriatric unit for cleanliness of their environment, the stroke unit for being listen to by Doctors, and the oncology for not being helped in a timely manner after pushing their call light. Another pattern that was noted is that the overall means for each quarter has increased on each unit as the year progress. The message that was be taken away from this data is that each unit have a particular strong areas in which they thrive. They are also noted to have shown weak areas as listed above in which they need improvement. Fixing these weak areas can improve This data was collected to analyze patient experience during their hospital stay. The purpose of this analysis is to see what aspect of the HCAHPS survey is affecting the scores given on each unit, recognize what specific changes need to be made and to implement those changes. Implementing the changes that seem necessary for each unit will result in better patient experience, increase in HCAHPS scores, better public status and keep the organization financially strong. This information was collected each quarter on three different units over an entire year. It was put together by calculating the average score for each quarter to find the overall mean score of each unit based on each questions. Mean Comparison chart Figure 1. Prompting for survey . Figure 2. Our little BCIR team/family. Conclusions Oncology Overall mean scores 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 Stroke Oncology2 Q1 Q2 Q3 Questions. Q4 Q5 Q6 Q7 Q8 Q9 As can been seen, based on the data provided much improvement is needed to increase patient satisfaction. Clinically, staff members needs to be in-service on patient satisfaction and how they affect HCAHPS scores. Management should reinforce answering call lights promptly and patients being treated with the dignity and respect they need. Most facilities now have five minutes maximum on answering call lights and always encourage staff to take care of the issue if they answer the call light whether they are assign to the patient or not. Clinicians should also be aware of their role as well, to listening to the patient, answering their questions and explaining things to the patients in ways in which they understands References Canadian Foundation for Health Improvement. Patient Satisfaction. (Digital photo) Retrieved from https://www.cfhifcass.ca/SearchResultsNews/12-11-01/109897c8-c525-4177-ad1b-66b6b63bdaf3.aspx HIMMS Analysis. (2017). Why are HCAHPS Scores Important. Retrieved fromhttps://www.himssanalytics.org/news/why-are-hcahps-scoresimportant HCAHPS. (2019). Background. Retrieved from https://www.hcahpsonline.org …