NURS 6053 Assignment Workplace Environment Assessment
NURA 6063 Assignment Workplace Environment Assessment
Work Environment Assessment Template
| Summary of Results – Clark Healthy Workplace Inventory | The workplace environmental assessment using Clark Healthy Workplace Inventory showed that my organization scored 78. This score implied that the organization is mildly healthy. The scores also implied that the existing organizational structures and environment do not support most of the interventions that promote quality, safety and excellence. |
| Identify two things that surprised you about the results. Also identify one idea that you believed prior to conducting the Assessment that was confirmed. | The workplace environmental assessment identified a number of things that surprised me about our organization. One of the things that surprised me was the fact that the employees in the organization reported the lack of transparent, direct and respectful communication in all the levels of the organization. Communication is a vital tool that enables the organizational stakeholders to undertake their tasks effectively and efficiently. Open communication is important to ensure that the employees express their needs, values and concerns to the management and leadership on the ways in which things should be undertaken in the organization. Communication is also important as it facilitates trust between the different organizational stakeholders. Organizations that practice open communication have a highly motivated workforce since the needs of the employees and other stakeholders are addressed in a timely manner (Grossman & Valiga, 2020). I was surprised by the fact that the employees expressed the lack of transparent, respectful and direct communication in the organization yet they have not engaged in any activity to address the issue. Often, the employees in the organization appear satisfied with the manner in which tasks are undertaken. However, they have not been given an opportunity to express their needs, hence, their assertion of the lack of direct, transparent and respectful communication in the organization.
The second thin that surprised me in the workplace environmental assessment was the finding that the employees in the organization reported that the statement that they had a high level of satisfaction, engagement and moral was somewhat untrue. The success of any organization depends largely on the level of morale, satisfaction and engagement in an organization. Employees that have a high rate of satisfaction, morale and engagement are innovative in their practice. The employees play a proactive role in the identification of the ways in which organizational success can be achieved with minimal use of the existing resources (Weiss et al., 2019). The above finding in the assessment was surprising because the management and leadership are not aware of the low level of engagement, satisfaction and moral among its employees. The rate of staff turnover is also low. Therefore, it raised the need for the adoption of responsive interventions to address these issues in the organization. One of the things that I believed prior to conducting the assessment that was confirmed is the fact that the organization places minimal emphasis on addressing the needs of its staffs. The believe was confirmed since the assessment results showed the lack of transparent, direct and respectful communication, poorly satisfied staffs and the lack of mentoring programs for all the employees. The employees had neutral feelings on the statement that there is comprehensive mentoring program for all employees. |
Assignment: Workplace Environment Assessment
Clearly, diagnosis is a critical aspect of healthcare. However, the ultimate purpose of a diagnosis is the development and application of a series of treatments or protocols. Isolated recognition of a health issue does little to resolve it.
In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.
To Prepare:
- Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
- Review the Work Environment Assessment Template.
- Reflect on the output of your Discussion post regarding your evaluation of workplace civility and the feedback received from colleagues.
- Select and review one or more of the following articles found in the Resources:
- Clark, Olender, Cardoni, and Kenski (2011)
- Clark (2018)
- Clark (2015)
- Griffin and Clark (2014)
The Assignment (3-6 pages total):
Part 1: Work Environment Assessment (1-2 pages)
- Review the Work Environment Assessment Template you completed for this Module’s Discussion.
- Describe the results of the Work Environment Assessment you completed on your workplace.
- Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
- Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (1-2 pages)
- Briefly describe the theory or concept presented in the article(s) you selected.
- Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
- Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)
- Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
- Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
By Day 7 of Week 9
Submit your Workplace Environment Assessment Assignment.
Submission and Grading Information
To submit your completed Assignment for review and grading, do the following:
- Please save your Assignment using the naming convention “WK9Assgn+last name+first initial.(extension)” as the name.
- Click the Week 9 Assignment Rubric to review the Grading Criteria for the Assignment.
- Click the Week 9 Assignment link. You will also be able to “View Rubric” for grading criteria from this area.
- Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK9Assgn+last name+first initial.(extension)” and click Open.
- If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
- Click on the Submit button to complete your submission.
Grading Criteria
To access your rubric:
Week 9 Assignment Rubric
Check Your Assignment Draft for Authenticity
To check your Assignment Draft for Authenticity:
Submit your Week 9 Assignment draft and review the originality report
Submit Your Assignment by Day 7 of Week 9
To participate in this Assignment:
Week 9 Assignment
Next Module
Module 4: Communication and Relationship Building (Weeks 7-9)
Laureate Education (Producer). (2018). Diagnosis: Communication Breakdown [Video file]. Baltimore, MD: Author.
Learning Objectives
Students will:
- Assess work environments for workplace civility
- Analyze strategies to address workplace incivility
- Analyze evidence-based theories for promoting organizational health
- Recommend strategies for improving workplace environments
| Due By | Assignment |
| Week 7, Days 1–2 | Read the Learning Resources. Compose your initial Discussion post. |
| Week 7, Day 3 | Post your initial Discussion post. Begin to compose your Assignment. |
| Week 7, Days 4-5 | Review peer Discussion posts. Compose your peer Discussion responses. Continue to compose your Assignment. |
| Week 7, Day 6 | Post two peer Discussion responses. |
| Week 8, Days 1-7 | Continue to compose your Assignment. |
| Week 9, Day 1-6 | Continue to compose your Assignment. |
| Week 9, Days 7 | Deadline to submit your Assignment. |
Learning Resources
Required Readings
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
- Chapter 5, “Collaborative Leadership Contexts: It Is All About Working Together (pp. 155–178)
- Chapter 8, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 237–272)
- Chapter 7, “Building Cohesive and Effective Teams” (pp. 212–231)
Select at least ONE of the following:
Required Media
Laureate Education (Producer). (2009a). Working with Groups and Teams [Video file]. Baltimore, MD: Author.
Discussion: Workplace Environment Assessment
How healthy is your workplace?
You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.
There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.
To Prepare:
- Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
- Review and complete the Work Environment Assessment Template in the Resources.
By Day 3 of Week 7
Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.
By Day 6 of Week 7
Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively.
Submission and Grading Information
Grading Criteria
To access your rubric:
Week 7 Discussion Rubric
Post by Day 3 and Respond by Day 6 of Week 7
To participate in this Discussion:
Week 7 Discussion
Rubric Detail
Select Grid View or List View to change the rubric’s layout.
Content
Name: NURS_6053_Module04_Week09_Assignment_Rubric
| Excellent | Good | Fair | Poor | ||
| Part 1: Work Environment Assessment
· Complete the Work Environment Assessment Template. |
Points Range: 45 (45%) – 50 (50%)
An accurate, detailed, and completed Work Environment Assessment Template is provided. The responses accurately and thoroughly describe in detail the results of the Work Environment Assessment completed on a workplace. The responses accurately and clearly identify two surprising things about the results and thoroughly describe in detail at least one idea that was believed prior to conducting the assessment that was confirmed. The responses accurately and thoroughly explain in detail what the results of the assessment suggests about the health and civility of a workplace. |
Points Range: 40 (40%) – 44 (44%)
An accurate and completed Work Environment Assessment Template is provided. The responses accurately describe the results of the Work Environment Assessment completed on a workplace. The responses accurately identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed. The responses accurately explain what the results of the assessment suggests about the health and civility of a workplace. |
Points Range: 35 (35%) – 39 (39%)
A completed Work Environment Assessment Template that is vague or inaccurate is provided. The responses describe the results of the Work Environment Assessment completed on a workplace that is vague or inaccurate. The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague or inaccurate. The responses explain what the results of the assessment suggests about the health and civility of a workplace that is vague or inaccurate. |
Points Range: 0 (0%) – 34 (34%)
A vague and inaccurate Work Environment Assessment Template is provided, or is missing. The responses describe the results of the Work Environment Assessment completed on a workplace that is vague and inaccurate, or is missing. The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague and inaccurate, or is missing. The responses explain what the results of the assessment suggest about the health and civility of a workplace that is vague and inaccurate, or is missing. |
|
| Part 2: Reviewing the Literature
· Briefly describe the theory or concept presented in the article you selected. |
Points Range: 14 (14%) – 15 (15%)
The responses accurately and thoroughly describe the theory or concept presented in the article selected. The responses accurately and completely explain in detail how the theory or concept presented in the article relates to the results of the Work Environment Assessment. The responses accurately and thoroughly explain in detail how an organization could apply the theory highlighted in the selected article to improve organizational health and/or stronger work teams. Specific and detailed examples are provided which fully support the responses. |
Points Range: 12 (12%) – 13 (13%)
The responses accurately describe the theory or concept presented in the article selected. The responses accurately explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment. The responses accurately explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or stronger work teams. Specific examples are provided which may support the responses. |
Points Range: 11 (11%) – 11 (11%)
The responses describe the theory or concept presented in the article selected that is vague or inaccurate. The responses explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment that is vague or inaccurate. The responses explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or create stronger work teams that is vague or inaccurate. Vague or inaccurate examples are provided which may support the responses. |
Points Range: 0 (0%) – 10 (10%)
The responses describe the theory or concept presented in the article selected that is vague and inaccurate, or is missing. The responses explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment that is vague and inaccurate, or is missing. The responses explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or create stronger work teams that is vague and inaccurate, or is missing. Specific examples are not provided to support the responses. |
|
| Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams
· Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment. |
Points Range: 18 (18%) – 20 (20%)
The responses clearly and thoroughly recommend in detail at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment. The responses clearly and thoroughly recommend in detail at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment. |
Points Range: 16 (16%) – 19 (19%)
The responses accurately recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment. The responses accurately recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment. |
Points Range: 14 (14%) – 15 (15%)
The responses recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment that is vague or inaccurate, or only recommends one strategy. The responses recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment that is vague or inaccurate, or only recommends one strategy. |
Points Range: 0 (0%) – 13 (13%)
The responses recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment that is vague and inaccurate, only recommends one strategy, or is missing. The responses recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment that is vague and inaccurate, only recommends one strategy, or is missing. |
|
| Written Expression and Formatting – Paragraph Development and Organization:
Paragraphs make clear points that support well-developed ideas, flow logically, and demonstrate continuity of ideas. Sentences are carefully focused—neither long and rambling nor short and lacking substance. A clear and comprehensive purpose statement and introduction is provided which delineates all required criteria. |
Points Range: 5 (5%) – 5 (5%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity. A clear and comprehensive purpose statement, introduction, and conclusion is provided which delineates all required criteria. |
Points Range: 4 (4%) – 4 (4%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity 80% of the time. Purpose, introduction, and conclusion of the assignment is stated, yet is brief and not descriptive. |
Points Range: 3.5 (3.5%) – 3.5 (3.5%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity 60%–79% of the time. Purpose, introduction, and conclusion of the assignment is vague or off topic. |
Points Range: 0 (0%) – 3 (3%)
Paragraphs and sentences follow writing standards for flow, continuity, and clarity < 60% of the time. No purpose statement, introduction, or conclusion was provided. |
|
| Written Expression and Formatting – English writing standards:
Correct grammar, mechanics, and proper punctuation |
Points Range: 5 (5%) – 5 (5%)
Uses correct grammar, spelling, and punctuation with no errors. |
Points Range: 4 (4%) – 4 (4%)
Contains a few (1 or 2) grammar, spelling, and punctuation errors. |
Points Range: 3.5 (3.5%) – 3.5 (3.5%)
Contains several (3 or 4) grammar, spelling, and punctuation errors. |
Points Range: 0 (0%) – 3 (3%)
Contains many (≥ 5) grammar, spelling, and punctuation errors that interfere with the reader’s understanding. |
|
| Written Expression and Formatting – The paper follows correct APA format for title page, headings, font, spacing, margins, indentations, page numbers, parenthetical/in-text citations, and reference list. | Points Range: 5 (5%) – 5 (5%)
Uses correct APA format with no errors. |
Points Range: 4 (4%) – 4 (4%)
Contains a few (1 or 2) APA format errors. |
Points Range: 3.5 (3.5%) – 3.5 (3.5%)
Contains several (3 or 4) APA format errors. |
Points Range: 0 (0%) – 3 (3%)
Contains many (≥ 5) APA format errors. |
|
| Total Points: 100 | |||||
Name: NURS_6053_Module04_Week09_Assignment_Rubric
nment Workplace Environment Assessment
Main Question Post
A civility is a polite act or response (Merriam-Webster, n.d.). Civility is genuine respect for others that requires time, presence, willingness to engage in open discourse, and intention to seek common ground Clark, 2020). Incivility is a rude or disruptive behavior that may result in psychological or physiological distress for the people involved and, if left unaddressed, may progress into threatening situations (Clark, 2020). Civility matters because treating one another with respect are requisite to communicating effectively, building community, and creating high-functioning teams (Clark, 2020). Without civility, we miss opportunities to listen and understand other points of view (Clark, 2020).
Civility in the workplace is no less important to manage than harassment (Ball, 2020). Political, social-economic, religious, ethnic, and personality differences can create conflicts (Ball, 2020). Workplace incivility makes a wide range of adverse effects, including lower employee engagement, reduced work effort, increased worry or anxiety, withdrawal, lower individual satisfaction, and reduced organizational commitment (Ball, 2020). Civility is paramount in the workplace as it cultivates behaviors that promote mutual respect between coworkers (Ball, 2020).
I completed the evidence-based Clark Healthy Workplace inventory tool to evaluate civility within my place of employment. According to the results, a score of 90 indicates my place of work is a very healthy workplace (Clark, 2015). Two things that surprised me about the results are the lack of a comprehensive mentoring program for employees and the organization’s failure to recognize team members’ individual and collective achievement. One idea that I believed before conducting the Assessment is the overall satisfaction of the employees. The results of the Assessment suggest my place of employment is a great place to work. My workplace is civil, and it fosters team building, values its’ employees, and offers opportunities for growth and advancement.
The situation in which I witnessed workplace incivility within my organization unfolded as two coworkers exchanged heated words related to being pulled from one facility to another. The exchange interrupted the flow of daily operations and upset clients and other team members.
The problem is that there was no record of the last person pulled. The supervisor asked for a volunteer to replace the upset team members and initiated a tracking tool to monitor when staff is drawn from one clinic to another to resolve this problem.
References
Ball, D. (2020). What About Civility in our Workplaces? Retrieved from
Clark, C. (2020). Why Civility Matters. Retrieved from
Clark, C. M. (2015). Conversions to Inspire and Promote a More Civil Workplace. American Nurse Today 10(11), 18-23. Retrieved from
Merriam-Webster. (n.d.). Definition of civility. Retrieved from
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