Areas of Opportunity and Note Areas of Underperformance

1. What was accomplished this year( e.g results, competencies ( including compliance, skills and feedback from others. Patient relationships Areas of accomplishment for this year include building and establishing positive rapport with patients. This was imperative as I started the new position during height of the pandemic and with various barriers. Quality of Life promotion/ patient Supporting patients in re-engaging in the transplant process during the pandemic. This evidence by reviewing Facility Health Records for the past few months. Adaptability Performing Covid-19 screenings on a regular basis. This ensures patient’s entering the building safe and overall safety of patients. Performing this duty requires time and constant re-adjustment of time and duties for screenings to be complete. 2.What could have gone better? ( include top three areas of opportunity and note areas of under performance In light of the challenges: Workload over 140 patients Volume: Patient needs are high especially as general services are limited due to closure and shorten hours 3. How was the Davita Way demonstrated. Give examples of consistently demonstrating Living the DaVita way referencing core values and caring behaviors Core Values; Service, Excellence, Intergity Team, Continuous Improvement, Accountatlity, Fullfillment, Fun Welcome: Completing Covid 19 screenings as patient’s enter the building Connect: Supporting patients with connecting to resources as they share presenting concerns. Empathize; Many of our patient share their lossess and challenges as it relates to pandemic. Where is there opportunity to improve? Workload Volume Time/ratio Discuss the top two to three priorities for the coming year to drive overall performance. (Consider results, competencies/skills, Living Fun due to he pandemic Fulfillment due to pandemic How can I as your leader, better support you to achieve the priorities, improvement areas and development opportunities Recognize strength abilities not focusing on my limitations Allow for self development with continuing education educations …