Communication Skills in health and human services
Communication Skills in health and human services
Culture plays a primary role in how we communicate with each other. As human services workers, we often encounter individuals whose cultural perspective is very different from our own. Knowing the key elements that differentiate cultures, as well as our own cultural orientation, is important in being able to communicate effectively. In this discussion, you will be describing aspects of cultural difference that may impact interpersonal communication. You will also be reporting on your own cultural orientation.
Read Chapter 2 from The Interpersonal Communication Book. In addition, answer the fourteen questions on your cultural orientation found on pp. 35 – 36.
Reflect on the findings of the cultural orientation test that you completed. How did this help you to understand your own cultural orientation? Were there some elements that really made sense to you while others did not? How did this compare to what you read about differing components of a cultural orientation? How would you describe your own specific cultural orientation (not just as the United States or your country or origin)?
Initial Post: Prepare a 300-word minimum reply that sufficiently addresses each of the items below:
- Based on what you read in the textbook, describe at least three factors can that be used to understand a culture.
- Describe the impact of culture, as a whole, on communication.
- Discuss your own cultural orientation in relation to these three factors.
- Explain how understanding a cultural orientation may aid in interpersonal communication in a human services work setting. Please use at least one example in your explanation.
Your initial post is due no later than Day 3 (Thursday) of the learning week, and at least two substantive replies of at least 100 words to two different peers will be due no later than Day 7 (Monday) of the learning week.
Communication Skills in health and human services
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9/21/2019 Print https://content.ashford.edu/print/Devito.0499.17.1?sections=cover&content=content&clientToken=5e66cbbf-d516-6bc0-e806-5d5d1024dc06&np=cover 1/1 Course Syllabus Jump to Today Course Syllabus Prerequisites Course Description Course Design Course Learning Outcomes There are no prerequisites for HHS207. This course introduces the theories and practice of professional communication skills within the context of human services. Verbal and nonverbal communication, active listening, empathic understanding, and interviewing skills are emphasized. The impact of family, culture, and gender on communication is integrated through communication exercises and class projects. Effective communication in the health and human services setting is essential for all aspects related to the professional and client relationship. Through this introductory major course, students will explore communication theories and concepts, examine the impact of culture on communication, and apply the use of effective interpersonal communication practices through textbook and website readings, written assignments, and weekly discussion forums. Students will have the opportunity to examine their own communication strengths and areas for development through modalities such as self-assessments and written submissions. Upon successful completion of this course, students will be able to: 1. Describe communication theory as applied within the context of health and human services. 2. Provide examples of effective verbal and nonverbal communication techniques in health and human services simulated workplace situations. 3. Identify active listening, empathy, and interviewing skills in interpersonal and group settings. 4. Describe the impact of family, culture, and gender on communication. 5. Identify personal communication strengths and growth. 6. Communication Skills in health and human services
Apply professional presentation skills in the preparation of an oral presentation. Course Map The course map illustrates the careful design of the course through which each learning objective is supported by one or more specific learning activities in order to create integrity and pedagogical depth in the learning experience. LEARNING OUTCOME 1.Describe communication theory as applied within the context of health and human services. 2.Provide examples of effective verbal and nonverbal communication techniques in health and human services simulated workplace situations. 3.Identify active listening, empathy, and interviewing skills in interpersonal and group settings. 4.Describe the impact of family, culture, and gender on WEEK ASSIGNMENT 1 2 3 3 5 Communication Theory – Discussion It’s All About the Words – Discussion Communicating Messages – Discussion Summative Assessment Outline – Assignment Summative Assessment – Final Project 1 2 2 2 3 5 Post Your Introduction – Discussion It’s All About The Words – Discussion It’s Not all About the Words – Discussion The Role of Culture and Self-Awareness in Communication – Written Assignment Summative Assessment Outline – Written Assignment Summative Assessment – Final Project 3 3 3 5 Listening in Human Services – Discussion Communicating Messages – Discussion Summative Assessment Outline – Written Assignment Summative Assessment – Final Project 1 2 3 4 Describing Culture – Discussion The Role of Culture and Self-Awareness in Interpersonal Communication – Written Assignment Summative Assessment Outline – Written Assignment Family Communication – Discussion The “Genderlect” Theory – Discussion communication. 4 4 5 2 5.Identify personal communication strengths and growth. 6.Apply professional presentation skills in the preparation of an oral presentation. Graduate Institutional Outcomes 4 5 5 5 5 5 3 5 Family and Gender Communication – Written Assignment Summative Assessment – Final Project The Role of Culture and Self-Awareness in Communication – Written Assignment Family and Gender Communication – Written Assignment Personal Assessment of Conflict Management Discussion Interpersonal Conflict Behavior – Learning Activity Power Differentials in Human Services – Discussion Interpersonal Power – Learning Activity Summative Assessment – Final Project Summative Assessment Outline – Written Assignment Summative Assessment – Final Project Ashford University Bachelor Program Graduates: 1. Synthesize theories and approaches from the subject areas of the general education curriculum to address complex problems. a. Utilize interdisciplinary approaches and informed decision-making when solving problems. b. Frame problems and construct solutions through reasoned analysis, including consideration of diverse views. c. Analyze and present a reasoned response to problems within a wider societal and systems context. d. Articulate commonalities and differences across varying cultural, economic, and geographic populations as part of global citizenship. e. Demonstrate critical thinking and problem solving skills using adaptable, flexible, creative, and innovative approaches. 2. Communication Skills in health and human services
Integrate skills from the general education competencies when interpreting ideas and arguments in order to respond to civic, societal, environmental, and economic challenges. a. Apply the principles of critical thinking to contemporary issues. b. Exhibit clear, sustained, and coherent arguments and narratives in written and oral communication. c. Utilize information, media, and technology literacy skills appropriate for an associates or bachelor degree level, by recognizing when information is needed and effectively locating, evaluating, and using the information. d. Construct solutions to problems through qualitative or quantitative analysis and/or computational skills and practices. e. Display leadership and interdisciplinary teamwork skills. f. Employ the skills necessary to engage in lifelong learning through intellectual inquiry. 3. Synthesize proficiencies appropriate to the degree level and discipline or major. a. Explain field specific concepts, theories, and practices. b. Evaluate complex problems or challenges related to the field by applying field specific concepts, theories, and practices. 4. Construct ethical responses to contemporary issues. a. Identify and address key ethical issues, including the application of academic knowledge to the concerns of society. b. Articulate the constraints that ethical theories and principles place on responses to specific challenges. Mission Statement The mission of Ashford University is to provide high-quality, accessible, affordable, innovative, educational programs that meet the diverse needs of individuals pursuing advancement in their lives, professions, and communities. Course Summary: Date Tue Sep 24, 2019 Details Week 1 – Post Your Introduction ! (https://ashford.instructure.com/courses/53109/assignments/1062475) due by 11:59pm Week 1 – Discussion 1 ! (https://ashford.instructure.com/courses/53109/assignments/1062474) due by 11:59pm Thu Sep 26, 2019 Week 1 – Discussion 2 ! (https://ashford.instructure.com/courses/53109/assignments/1062455) due by 11:59pm Week 2 – Discussion 1 ! (https://ashford.instructure.com/courses/53109/assignments/1062440) due by 11:59pm Thu Oct 3, 2019 Week 2 – Discussion 2 ! (https://ashford.instructure.com/courses/53109/assignments/1062433) due by 11:59pm Mon Oct 7, 2019 Week 2 – Assignment ! (https://ashford.instructure.com/courses/53109/assignments/1062478) due by 11:59pm Week 3 – Discussion 1 ! (https://ashford.instructure.com/courses/53109/assignments/1062424) due by 11:59pm Thu Oct 10, 2019 Week 3 – Discussion 2 ! (https://ashford.instructure.com/courses/53109/assignments/1062411) due by 11:59pm Mon Oct 14, 2019 Week 3 – Assignment ! (https://ashford.instructure.com/courses/53109/assignments/1062479) due by 11:59pm Week 4 – Discussion 1 ! (https://ashford.instructure.com/courses/53109/assignments/1062397) due by 11:59pm Thu Oct 17, 2019 Week 4 – Discussion 2 ! (https://ashford.instructure.com/courses/53109/assignments/1062396) due by 11:59pm Mon Oct 21, 2019 Week 4 – Assignment ! (https://ashford.instructure.com/courses/53109/assignments/1062480) due by 11:59pm Week 5 – Discussion 1 ! (https://ashford.instructure.com/courses/53109/assignments/1062395) due by 11:59pm Thu Oct 24, 2019 Week 5 – Discussion 2 ! (https://ashford.instructure.com/courses/53109/assignments/1062394) due by 11:59pm Mon Oct 28, 2019 Week 5 – Final Project ! (https://ashford.instructure.com/courses/53109/assignments/1062481) due by 11:59pm ! Final Grade (https://ashford.instructure.com/courses/53109/assignments/1062477) …
Communication Skills in health and human services
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