Risk Event Trends in Villa Hospital PPT & Worksheet

DHA8040 Vila Health™ Activity Transforming and Presenting Data • • • • • • • • Introduction Email from Evelyn Unger Yearly Adverse Event Reporting Interviews with Unit Managers Meeting with Jason Armstrong Email Response to Evelyn Unger Conclusion Credits Introduction Because the end users of the information gleaned from data analysis may not “speak the language” of data analytics, it is important that findings be presented clearly and concisely. When that happens, leadership is better able to steer the organization in the right direction for ongoing quality assurance or immediate quality improvement. In this simulation, you will assume the role of a quality assurance analyst at St. Anthony Medical Center. You have been asked to speak to the unit managers and collect their annual reports on specific risk events. You will need to use both the data and the information gained during the interviews to determine what stakeholders need to focus on in order to improve performance at this hospital. Educational Goals After completing the activity, you will be prepared to: • • • Present complex findings through data visualization. Use a narrative structure to present data driven findings. Use appropriate graphical representations of data to develop presentation visuals. Email from Evelyn Unger Quality Assurance Recommendations From: Evelyn Unger, Quality Assurance Project Coordinator To: Crystal Phillips Crystal, I was very happy to hear you’d be working with us again. Unfortunately, I’m tied up all morning, so you’ll have to jump in and get started without me. To make it a little easier, I’ve asked some of our unit managers to speak with you about their monthly adverse event reporting. I’ve also asked Jason Armstrong to talk to you about data visualization and presenting to leadership. Also, I pulled together some representative unit reporting data so you can get an idea of what kind of data you’re going to be working with. There’s a summary of the data as well as a downloadable spreadsheet that provides the data you’ll need for your presentation to leadership. My thought was that you could look at the summary to provide an overview prior to meeting with the unit managers and then analyze it in more detail after you’ve heard from everyone. Let me know if you need anything. Evelyn Unger, Data Analytics Project Coordinator Yearly Adverse Event Reporting Per Vila Health policy, these figures include near misses as well as events that resulted in some level of harm or potential harm to the patient. This is a summary of the data; a downloadable spreadsheet that provides all the data you will need for your presentation is also available below. Falls/ Unit – Year Documentation Medication Pressure Errors Sores Patient Injuries Errors Med Surg – 2014 14/12 4 3 2 Med Surg – 2015 10/13 8 2 3 Labor & Delivery – 2014 3/9 5 0 1 Labor & Delivery – 2015 0/1 0 0 0 Orthopedics – 2014 8/4 2 5 4 Orthopedics – 2015 10/3 2 3 4 Bariatric Services – 2014 16/16 7 4 3 Bariatric Services – 2015 18/23 7 3 1 Download XLS Interviews with Unit Managers Here is a list of unit managers that you had the opportunity to interview and some background information on each one. Mary Mills, BSN, RN Medical Surgical Unit Mary Mills is the nurse manager of the Med-Surg unit at SAMC and has over 13 years’ experience in health care. Faith Olson, BSN, RN, ACCNS-P Labor and Delivery Unit Faith’s focus on the patient experience drives her insistence on excellence in all aspects of nursing care. Risk Event Trends in Villa Hospital PPT & Worksheet

Roman Castillo, FNP-C Inpatient Orthopedic Unit In addition to being the nurse manager for the unit, Roman Castillo specializes in general orthopedics with a specific focus on trauma. Abby Hirschbaum, RN, CBN Bariatric Services Abby is a registered nurse with more than 20 years of experience, many of them specializing in surgical weight loss. Content of this section depends on choices made during the scenario. Complete at least one attempt of the scenario to see your choices reflected here. Meeting with Jason Armstrong Jason worked for over two years at General Mills before joining the Vila Health analytics team. He is currently working on predictive analytics models that will allow clinicians to better identify and help high risk patients. Content of this section depends on choices made during the scenario. Complete at least one attempt of the scenario to see your choices reflected here. Email Response to Evelyn Unger Initial Thoughts and Next Steps From: Evelyn Unger, Quality Assurance Project Coordinator To: Crystal Phillips I hope your meetings were productive — it’s all too easy to dive into the data without having a good idea of how it’s being created or used. I know you haven’t really had any time to digest everything you learned today, but could you give me a high-level summary of what you learned and what your next steps are? I’m most interested in your thoughts on the scope of the deliverable you’re describing and your initial thoughts on a narrative structure that can explain what we’re seeing in the data. Again, I’m not expecting a draft of your presentation — just your initial thoughts and impressions. Your reply to Evelyn’s email should summarize what you’ve learned during this activity. It might also be helpful to articulate any questions or research you plan to do. The reply will be available in your activity log and can be used as a pre-writing activity for the unit assignment. Content of this section depends on choices made during the scenario. Complete at least one attempt of the scenario to see your choices reflected here. Conclusion Having met with several unit managers, you should now have a solid understanding of what the data you gathered is telling you. You should be able to use this information to complete your assignment in the course. Monthly Adverse Event Reporting – Medical Surgical Unit Per Vila Health policy, these figures include near misses as well as events that resulted in some level of harm or potential harm to the patient. 2014 Jan Falls medication errors pressure sores patient injuries documentation errors Feb 3 2 0 0 1 Mar 3 0 0 0 3 Apr 0 0 0 0 0 May 0 0 0 1 0 Jun 2 0 0 0 2 2015 Jul 4 0 1 0 0 Aug 0 0 1 1 0 Sep 0 2 0 0 1 Oct 0 0 0 0 3 Nov 1 0 0 0 0 Dec 1 0 0 0 0 0 0 1 0 2 2014 Total Jan 14 4 3 2 12 Feb 0 0 0 0 3 Mar 2 0 0 0 2 Apr 0 0 0 0 0 May 0 0 0 1 0 Jun 2 2 1 0 2 Jul 1 2 0 0 1 Aug 3 0 0 0 0 Sep 0 2 1 1 0 Oct 0 1 0 1 4 Nov 1 0 0 0 1 Dec 1 0 0 0 0 2015 Total 0 1 0 0 0 10 8 2 3 13 Jan Falls medication errors pressure sores patient injuries documentation errors Feb 2 1 0 0 1 Mar 0 0 0 1 1 Apr 0 0 0 0 0 May 0 0 0 0 2 Jun 0 1 0 0 0 Jul 0 0 0 0 1 0 0 0 0 0 Monthly Adverse Event Reporting – Labor and Delivery Unit Aug Sep 0 0 0 0 0 Oct 1 1 0 0 0 Nov 0 0 0 0 1 Dec 0 0 0 0 2 0 2 0 0 1 2014 Total Jan 3 5 0 1 9 Feb 0 0 0 0 1 Mar 0 0 0 0 0 Apr 0 0 0 0 0 0 0 0 0 0 May Jun 0 0 0 0 0 Jul 0 0 0 0 0 Aug 0 0 0 0 0 Sep 0 0 0 0 0 Oct 0 0 0 0 0 Nov 0 0 0 0 0 Dec 0 0 0 0 0 2015 Total 0 0 0 0 0 0 0 0 0 1 Jan Falls medication errors pressure sores patient injuries documentation errors Feb 0 0 0 0 0 Mar 1 0 1 1 0 Apr 2 0 1 0 0 May 0 1 0 0 2 Jun 0 0 0 0 0 Jul 0 0 1 0 1 0 1 0 1 1 Monthly Adverse Event Reporting – Orthopedic Services Aug Sep 0 0 1 0 0 Oct 2 0 0 1 0 Nov 3 0 0 1 0 Dec 0 0 0 0 0 2014 Total 0 0 1 0 0 Jan 8 2 5 4 4 Feb 2 0 0 1 1 Mar 2 0 0 1 0 Apr 1 1 0 0 0 2 0 1 0 0 May Jun 0 0 0 0 0 Jul 0 0 1 0 0 Aug 1 0 0 0 1 Sep 0 1 0 0 0 Oct 2 0 0 2 0 Nov 0 0 1 0 0 Dec 0 0 0 0 1 2015 Total 0 0 0 0 0 10 2 3 4 3 Per Vila Health policy, these figure Jan Falls medication errors pressure sores patient injuries documentation errors Feb 5 0 0 0 4 Mar 3 0 1 0 3 Apr 4 0 1 1 2 May 0 1 0 0 0 Jun 0 1 0 0 2 Jul 2 1 1 1 3 0 0 0 1 0 Monthly Adverse Event Reporting – Bariatric Services Vila Health policy, these figures include near misses as well as events that resulted in some level of harm or potential harm to the patient. Aug Sep 0 3 0 0 0 Oct 0 0 0 0 1 Nov 1 0 0 0 0 Dec 1 0 1 0 0 0 1 0 0 1 2014 Total Jan 16 7 4 3 16 Feb 5 2 2 0 4 Mar 3 1 0 0 0 Apr 3 0 0 0 2 1 0 0 1 0 ntial harm to the patient. May Jun 0 0 0 0 6 Jul 3 0 1 0 4 Aug 1 1 0 0 3 Sep 0 0 0 0 1 Oct 0 2 0 0 2 Nov 0 1 0 0 1 Dec 2 0 0 0 0 2015 Total 0 0 0 0 0 18 7 3 1 23 Writing Requirements Your presentation should meet the following requirements: • • • • References: At least six peer-reviewed resources. Risk Event Trends in Villa Hospital PPT & Worksheet

Formatting: Use current APA style and formatting, paying particular attention to citations and references. Length: Eight slides(not including title & references pages) and also please detailed data in the notes’ sections. The link above is information pertaining to Vila Health to complete this assignment. Instructions The Vila Health scenario for this assignment invites you to pay close attention to the statistics being provided. Assume the role of a quality assurance analyst at the main Vila Health hospital. You have been asked to speak to the unit managers and collect their annual reports on the following risk events: falls, medication errors, documentation/billing errors, patient injuries, and pressure sores. Once you have collected all the data from each unit manager, you are asked to analyze, interpret, and present both the data and recommendations based on your analysis and qualitative interviews to the executive team. For this assignment, develop a PowerPoint presentation to present to the executive team your findings and interpretation of risk event trends at the hospital. Be sure to complete all of the following: • • • Summarize complex findings through appropriate methods of data visualization. For this: • Analyze and add up the total events annually per unit after gathering the data. • Develop a pie chart using Microsoft Excel or a similar program that shows the percent per unit of total risk events annually. • Choose the two units with the highest percent of risk events and compare the quarterly data. Develop an appropriate chart or graph that best compares and presents quarterly trends for each event for the two units. Clarify expectations about the scope and purpose of the deliverables requested as a part of an analytics work effort. Transform data-driven work product into a comprehensive narrative structure that tells the whole story of the analysis to a nontechnical audience. • • Develop visuals for the PI/QI initiatives, using appropriate graphical representation of comparative data (such as bar charts, pie charts, and graphs). Be sure to include copies and explanations of your graphs and charts in your slides. Make 4 recommendations based off of the data you collected and graphically presented and interpreted on your final slides. …